Skip to main content

Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D39302 · Issue 507981

Report name in tab uses localization

Resolved in Pega Version 8.2.4

After creating a field value with field name as pyCaption to localize the report definition name, the title in the report definition tab was not translated. This was traced to Step 1 of the activity displayReport using an old localization function, and has been resolved by changing the localization of document title to use pyCaption.

SR-D36372 · Issue 504746

Force order added to inner join when running a Rules Resolution filter

Resolved in Pega Version 8.2.4

After upgrade, D_getResolvedWorkStatuses was not loading properly due to a Report Definition that used a Filter by Rule Resolution option timing out on the SQL Server. When the Filter by Rule Resolution option is selected in RD, it will generate a rule resolution query with an inner join which can cause a time out on the SQL Server while it tries to find out the join order for tables with multiple joins. To resolve this, the SQL server will provide a Force order, merge inner join hint option by way of an added DSS reporting/useForceOrderHint. Additionally, reporting/useMergeHintForRRquery should be set on Pega-Reporting to set things up for using the Merge Inner join hint in the query.

SR-D50787 · Issue 520483

Excel time values will default to server datetime if operator time zone is null

Resolved in Pega Version 8.3.2

After upgrade, a scheduled report that contained a column using pxDateTime that was supposed to use EST instead used GMT when run and exported to Excel. This has been resolved with an update that will default to using the time zone of the server If the time zone of the operator is empty or null.

SR-D39601 · Issue 509518

RRDisplaySection made available to assist Edge compatibility

Resolved in Pega Version 8.2.4

When the Pega Platform was being used with Microsoft Internet Explorer Compatibility Mode ON, it was not possible to use the select filter gadget due to a browser compatibility issue: enabling the filter condition for the report definition caused the SelectValues button to stick in loading mode when clicked. Changing the Microsoft Internet Explorer Document Mode for Harness pzRRDisplaySection to IE=Edge corrected the issue, but the rule was final. To resolve this, the pzRRDisplaySection has been made available to allow override for customers still using Microsoft Internet Explorer.

SR-D33832 · Issue 503957

Configurability added to SLA Timeliness to allow either 0 or NULL for Unqualified records

Resolved in Pega Version 8.2.4

When using a Report Definition where the count (aggregate function) was used for both the WithinSLA and Past Deadline columns, the correct value was not getting displayed. The correct value was displayed when the sum function was used instead of the count function, but clicking 'value' returned all values despite what value was displayed on the screen. This was a behavior change related to performing a drill down action on a report definition. As per the older behavior, drill down relies on a specific value (NULL) to determine whether a record is a candidate to be shown in the drill down report. From 7.2.1 forward, drilldown relies on value 0 instead of NULL to make the average summarize function work properly, which led to a change in behavior when used with other summarize functions like sum and count. To resolve this, SLA Timeliness related RAFs have been modified to conditionally return either 0 or NULL for Unqualified records based on a DASS config.

SR-D75757 · Issue 540638

ReportBrowser script updated to ensure older version refreshes on creation

Resolved in Pega Version 8.3.2

When using the old version of the Report Browser, the count at the report category did not update after being saved into a category until logout and login back to the portal. This was a missed use case for the old browser during updates to the UIKit and has been resolved by including the reportbrowser script in the header section pyCMReportBrowserHeader to ensure a refresh.

SR-D39236 · Issue 508454

Corrected viewing of sorted drill-down spreadsheet-style summary reports

Resolved in Pega Version 8.2.4

When using a report with a summarized column and the 'Do not display group headings' grouping option checked, drill down was not working when the report was primarily sorted by default on any column other than the first one. This manifested as either no results returned by the drill down report or an error message related to invalid filter values. This was traced to the unique column ordering logic for non-spreadsheet-style summary reports being applied to the drilldown of spreadsheet-style summary reports due to the logic for creating the drilldown filters using the != operator to compare the spreadsheet flag string to the string constant "true". This previously worked as expected because this string was interned in the engine, but these string internments have since been removed. To correct this, pzPopulateReport has been updated to appropriately recognize spreadhseet-style summary reports as they used to.

SR-D26223 · Issue 502751

Corrected viewing of sorted drill-down spreadsheet-style summary reports

Resolved in Pega Version 8.2.4

When using a report with a summarized column and the 'Do not display group headings' grouping option checked, drill down was not working when the report was primarily sorted by default on any column other than the first one. This manifested as either no results returned by the drill down report or an error message related to invalid filter values. This was traced to the unique column ordering logic for non-spreadsheet-style summary reports being applied to the drilldown of spreadsheet-style summary reports due to the logic for creating the drilldown filters using the != operator to compare the spreadsheet flag string to the string constant "true". This previously worked as expected because this string was interned in the engine, but these string internments have since been removed. To correct this, pzPopulateReport has been updated to appropriately recognize spreadhseet-style summary reports as they used to.

SR-D69108 · Issue 543845

Handling added for drag-and-drop with deleted report templates

Resolved in Pega Version 8.3.2

After adding a new report, an error appeared when trying to use drag-and-drop to add a column (Page List) from the Data Explorer in the report browser. This was traced to refactor work done to use the Record API throughout reporting: the ruleset on new reports was not being reset from a Pega- ruleset to an application ruleset, causing columns the referenced properties defined outside the platform to be rejected. This use case was missed because case types define their own report templates on creation, but in this scenario those had been deleted. To resolve this, the system has been updated to call pxChooseBestRuleset from pxShowReport in order to enable the use of properties defined in the application prior to saving the report.

SR-D69935 · Issue 534021

Filtered By Label read by JAWS in report browser

Resolved in Pega Version 8.3.2

When using Firefox, any FilteredBy text in the Report Browser was not being read by JAWS. This was traced to Firefox interpreting the filters in the Report Viewer as not having any distinguishing accessibility label, and has been resolved by adding aria roles to the filters in the Report Viewer.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us