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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-197610 · Issue 688003

Dataflow with report definition source repaired

Resolved in Pega Version 8.7

After update, data flows using a report definition dataset as source were throwing a null pointer exception. This was traced to previous work done around retry handling for Oracle queries where there were issues identifying the correct column types; that previous work has been reverted to resolve this null pointer exception, and further work will be done to refine the solution to the Oracle CLOB DatabaseException.

INC-183960 · Issue 674381

Cases Created through email bots remains searchable

Resolved in Pega Version 8.7

When a case was created through Email Bot, the delete attachment link in pzCreateTriageWork activity was triggering a delete event in incremental indexing that removed the main work object. This has been resolved by adding a condition check in the SearchIncrementalIndexNotifier class for the link page, and the work object will be updated instead of deleted.

INC-175797 · Issue 662048

Date/time filter works in source column

Resolved in Pega Version 8.7

The date/time filter was not working in the Source column for a report definition. This was traced to "pxCreateDateTime" resolving and storing the pyDataType in the report as "DATE TIME". While "DATE TIME" is an acceptable data type it was not supported by pzGridSortPaginate and thus the filter did not work. This was a missed use case, and has been resolved by updating pzGridSortPaginate to check the dataType as both "datetime" and "date time".

INC-183960 · Issue 675870

Condition check added to trigger search update

Resolved in Pega Version 8.6.4

Following work done to update deleting attachments for cases created through an email bot, search indexing was not updating automatically and a manual re-index was needed to allow the global search to work. This has been resolved with the addition of a condition check which will update the case when there is a delete operation done on the link page.

INC-162649 · Issue 639400

DSS added for handling missing attachments

Resolved in Pega Version 8.7

When an S3 repository was configured as storage, some cases were not coming up in search and exception errors were seen in logs for a deleted attachment after every system restart/re-indexing of the search. Investigation showed these case objects were in the broken queue for pyFTSIncrementalIndexer due to a null pointer error encountered when indexing the attachment, and that the attachments were available in the repository but could not be read from the attachment repository during indexing. To resolve this, a new DSS setting has been added which allows selecting one of two behaviors: * Pega-SearchEngine indexing/distributed/fail_on_missing_attachment_file = true : broken item is generated, but with a meaningful error message. This is the default behavior * Pega-SearchEngine indexing/distributed/fail_on_missing_attachment_file = false: case is indexed, but without the problematic attachment. Error message is printed out to the logs.

SR-D48173 · Issue 515339

Resolved hang caused by cancelling report calculation

Resolved in Pega Version 8.2.5

When dragging a calculation into the report editor filter area, clicking X on the cancel modal that appeared caused a JavaScript exception to occur. This exception later prevented the ability to click the "done editing" button on the report. This has been resolved by modifying the pzpega_report_rafpopup.sj -- doRefresh API to pass the correct argument to reload the section API.

INC-200973 · Issue 699266

Added handling for client-side validation errors in sub-reports

Resolved in Pega Version 8.6.4

When a sub-report was trying to access externally mapped fields or an optimized page property by JOIN of another class, the main report was unable to validate the Page property. This has been resolved by updating the activity code to handle client-side validation errors on main reports attempting to access the externally-mapped Page properties of another class in the sub-report.

INC-176173 · Issue 654726

Re-indexing correctly triggers old index deletion

Resolved in Pega Version 8.7

There was no request to delete the old index when a new reindexing process was started, resulting in the new data being put into the already existing index. This was traced to a logic flaw which evaluated a condition as false under certain conditions. This 'If' condition has been fixed and simplified so the process responsible for recreating the ElasticSearch index is accessible for the scenario of reindexing an entire index without specifying include or exclude classes.

INC-178663 · Issue 659805

Updated handling for batch indexing cancellation

Resolved in Pega Version 8.7

Entries were seen in the pyBatchindex QP even when indexing was not in progress. Investigation showed that if an exception occurred during the cancel process, the pyStatusWork property in Log-Cluster-FTSIndex instance was not correctly updated and the value remained as CancelInProgress. As a result, SLP silently remained in the state of waiting for the completion of cancel operation. This has been resolved by updating the handling of the cancellation process to ensure the queue is correctly cleared and email notifications are sent as expected.

INC-186782 · Issue 674952

Re-indexing correctly triggers old index deletion

Resolved in Pega Version 8.7

There was no request to delete the old index when a new reindexing process was started, resulting in the new data being put into the already existing index. This was traced to a logic flaw which evaluated a condition as false under certain conditions. This 'If' condition has been fixed and simplified so the process responsible for recreating the ElasticSearch index is accessible for the scenario of reindexing an entire index without specifying include or exclude classes.

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