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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-212896 · Issue 711190

Resume Flow will print Flow Action Label in audit history

Resolved in Pega Version 8.8

After calling Resume Flow for processing the assignments, when the Assignment was processed the Flow Action Name was printed on the Audit History instead of Flow Action Label. Investigation showed that in the Complete assignment activity, there was no code in the 'if' loop to set the value of actionLabel. If the value was null, the property set in the next step sets actionLabel to flowActionID and the audit history result is FlowAction ID instead of FlowAction Label. To resolve this, logic has been added in the CompleteAssignment Activity step 5 to set ActionLabel with Flow Action Label.

INC-194865 · Issue 695620

Corrected report definition save-as-image option

Resolved in Pega Version 8.8

Attempting to save a report definition as an image resulted in an access denied error stating "Browser fingerprint validation failed : A request was received with an invalid or missing browser fingerprint. The request was denied", and the user session was closed. The security SECU0017 alert is generated when a request is sent to a Pega application and the browser fingerprint is either missing or does not match the expected value. The system tries to check the type of request for every requestor ID and fetch the CSRF token, but in this case it was not matching with the token present on the requestor thread. This has been resolved by adding scripts to send the hidden input value needed.

INC-199303 · Issue 690629

Guided Tour working from Actions menu

Resolved in Pega Version 8.7

After updating from Pega 8.4 to Pega 8.5, "Manage a Guided Tour" was no longer working under a local action when called from the Actions menu on a work object. An unspecified error message appeared in the tracer. Investigation showed there was a null pointer error caused by the menu being invoked on an invalid page, and this was traced to updated authentication requirements: registration at the portal is not reliable as it is thread-scoped and run only once. The thread name is not guaranteed to stay the same so subsequent invocations of the tour activities failed. This has been resolved by modifying the call registration function to handle the security issues related to the generation of the menu path.

INC-182776 · Issue 666941

CheckFlowDependencies updated for auto-instantiated child cases

Resolved in Pega Version 8.7

A parent case with more than one child case was producing an unexpected behavior during the child case creation process. The first child case was instantiated at the correct point of the case stage based on its dependency condition, but the following cases were instantiated at the same point where the first child case was created irrespective of the dependency conditions defined in the other child cases. Investigation showed that the pxCheckFlowDependencies activity called from the Resolve activity was removing the named pages "pyTopCaseMap" "pyTopCaseWork" which are required for starting and validating configured auto-instantiate child cases in the pzCanStart function. To resolve this, an update has been made to CheckFlowDependencies which will use the activity "pzResolveCaseHierarchyMap" for removing the "pyTopCaseMap" and "pyTopCaseWork" pages based on DependencyType.

INC-224548 · Issue 725323

Case Wide Actions do not trigger assignment arrow mark to progress

Resolved in Pega Version 8.8

Given a case type with two assignments in first stage, if the first assignment is completed and then a case-wide action is performed before beginning the second assignment, the the chevron arrow mark was shown pointing to the second assignment even though the user was performing a case-wide action. This was traced to the activity pzLoadStageStatusDP step 10 java step where pxFlow page is taken from the pyWorkPage and the pyLastFlowStep property holds the next step that will be performed. As pxFlow holds the flow parameters of current flow being performed, pxIsCurrent ends up set on the wrong step. To resolve this, a "when" condition has been added in the pyStageStepList section for the arrow mark to be visible only if it is not case-wide local action.

INC-194180 · Issue 704636

GetChildcases handling updated for large numbers of cases

Resolved in Pega Version 8.8

When a very high number of child cases being processed contained a wait shape that was dependent on the movement of a parent case, some of the cases were moved to the next step of the flow automatically while others required a manual command to ResumeFlow. In extreme cases where many child cases were waiting, a node crash could occur. This was traced to the pzGetChildcases report having a maximum value of 500 lines, and has been resolved by increasing the maximum number of rows to retrieve to 9999 in the Data Access Tab of the pzGetChildCases report definition. In addition, the pxCheckFlowDependencies activity has been modified to perform with a higher number of cases, and DSS(MaxRecords) logic has been added to split the child cases into multiple queue items for each access group to decrease load on each thread process.

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