Skip to main content

Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-189477 · Issue 674034

Service Email handling updated for MSGraph "From" address

Resolved in Pega Version 8.7

While creating cases via email listener, the "From" address was not shown when using MSGraph. This was an issue with extracting the display name when MSGraph is used, and has been resolved by adding double quotes to display the name unconditionally.

INC-200029 · Issue 690167

Service Email handling updated for MSGraph "From" address

Resolved in Pega Version 8.7

While creating cases via email listener, the "From" address was not shown when using MSGraph. This was an issue with extracting the display name when MSGraph is used, and has been resolved by adding double quotes to display the name unconditionally.

INC-193561 · Issue 680427

Client secret made optional for JWT Bearer Grant type

Resolved in Pega Version 8.7

After update, trying to connect a REST API using OpenAM as the provider for OAuth and using JWT Bearer as Grant type was resulting in an error indicating the request was not reaching the destination. This was traced to the client secret being designated a mandatory field when it should be optional in this case as the required key store was already configured with a JWT token profile. To resolve this, an update has been made which will make the client secret optional when the authentication scheme is JWT Bearer. In addition, the blank value caused a null pointer error when the client secret was not passed. This has been handled with a check.

INC-147873 · Issue 610864

Custom header character encoding for Subject added

Resolved in Pega Version 8.4.4

Case correspondence that contained a Subject with accent characters such as "Invitation à être" was being rejected by MailJet on the basis of encoding issues on the "Thread-Topic" when using custom headers. The error "BAD HEADER SECTION, Non-encoded non-ASCII data (and not UTF-8)" was generated. This was traced to the Send Email Smart Shape handling when using custom headers, and has been resolved by encoding the Subject before appending it to the Thread-topic header while adding custom headers.

INC-159244 · Issue 627863

Bulk actions check in preserves declare expression legacy setting

Resolved in Pega Version 8.7

When a declare expression was saved in legacy mode with "Whenever used" selected in change tracking, performing a bulk check-in of the rule caused the expression to default to the new forward chaining method. This did not occur when using a direct check-in. Investigation showed this was caused by the check-in page holding a legacy value before the step execution, and has been resolved by adding a pre-save activity before the validation activity that will restore the .pyIsLegacy value from .pyExpressionTypeSelector, if set.

INC-146610 · Issue 614422

MimeTypeHandler added for cloud downloads on mobile

Resolved in Pega Version 8.4.4

When using the Pega cloud storage repository (Application -> Integration -> Content Storage) with the Google Chrome browser on an android device, it was possible to upload attachments but re-downloading the attachments failed. Investigation showed that this was due to the content-type appearing as application/* so Google Chrome on mobile was not able to identify the file type. This was a missed use-case for returnFileForDownload(), and has been resolved by setting the system to use MimeTypeHandler for getting the content type.

INC-169186 · Issue 655537

Disconnect button availability extended

Resolved in Pega Version 8.7

A case was not refreshing when the disconnect button was selected while using the standard section for authorization grant type authentication. This was traced to a query executed to find a div with attribute pzInsHandle, but that attribute was not applicable in the user portal. To support this use, the query has been extended to be applicable for user portal (attribute data-ui-meta) and Dev Studio landing page.

INC-144387 · Issue 605342

Support added for allow list for LaxRedirectStrategy

Resolved in Pega Version 8.4.4

When using Connect REST with POST to access a third-party service deployed on multiple nodes, the load balancer sometimes replied 302 with Location header. The ability to allow the REST connector to automatically follow these redirects even in the case of POST messages is supported by Apache http client via LaxRedirectStrategy, but REST Connectors need both rule and engine enhancements to allow for this. To support this use, an allow list has been implemted for hostnames. This will allow the connector to be configured to follow the LaxRedirectStrategy only when the hostname of the redirect location is in the allow list. The default will continue to block the redirect.

INC-190380 · Issue 678643

CreateVersion rule updated for REST Integration Wizard

Resolved in Pega Version 8.7

When using a JSON response in the Create REST Integration wizard to generate the rules, the wizard displayed a null pointer exception during the final generation. The error pop up message "Generation process has been canceled and all created records have been removed" was displayed on the screen. This was traced to the REST Integration Wizard putting data rules in the wrong ruleset version when the context of both the Integration Layer and the Data Layer were configured to use an existing ruleset and to create a new version of that ruleset, and has been resolved by modifying the pzCreateVersion rule to support this.

INC-178834 · Issue 660425

RDA support added for Citrix XenApp

Resolved in Pega Version 8.7

Robot Runtime was not working in a Citrix XenApp environment when using the JWT token generated by the D_pxRoboticJWTToken data page to identify the user. This has been resolved by updating the scope of the datapage D_pxRoboticJWTToken from node level to requestor, which will allow the user information in the JWT token to be passed to the routing service and support the use of RDA in Citrix environments.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us