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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-185251 · Issue 674906

Locking APIs updated to handle CDK key rotation

Resolved in Pega Version 8.7

it was not possible to save cases for several hours following the CDK key rotation. This was traced to an exception that caused the system to attempt to acquire a lock on the CDK key instance, and normal save behavior would resume after the default sys lock time out period expired. This has been resolved by updating the system to use LockManager APIs to perform a database save with locks.

INC-180594 · Issue 670957

Filtering added for DisableDormantOperators

Resolved in Pega Version 8.7

When running the Disable Dormant Operators agent, many operators were seen which were dormant but not disabled. Investigation showed the activity was fetching all of the operators without filtering the deactivation state. This has been resolved by adding a filter condition in pzDisableDormantOperators to fetch only deactivate state users.

INC-163914 · Issue 668846

Improved Agile Studio passivation recovery

Resolved in Pega Version 8.7

When an Agile Studio session was passivated, the error "SECU0008 : CSRF Detected and Blocked" was seen. Reactivating the session resulted in a blank page. This was traced to the clearing of requestor level registrations added for that particular thread, and has been resolved by adding a new flag to identify if a thread is passivated along with the necessary structure for the conditionalized clearing of requestor level registrations based on this flag.

INC-185362 · Issue 668826

Keystore update properly revises the cache

Resolved in Pega Version 8.7

A keystore updated with the latest certificate was not getting reflected in the runtime and the old certificate was getting picked. In a multi-node environment when the new JKS is uploaded in one node, the changes are expected to be communicated to other nodes so that the cache can be cleaned up. In this case, investigation showed that the keystore label was in uppercase and the cache entry was not correctly removed. This has been resolved by adding an update that will convert the cache key to lowercase and maintain uniformity to ensure proper cleanup.

INC-199303 · Issue 690629

Guided Tour working from Actions menu

Resolved in Pega Version 8.7

After updating from Pega 8.4 to Pega 8.5, "Manage a Guided Tour" was no longer working under a local action when called from the Actions menu on a work object. An unspecified error message appeared in the tracer. Investigation showed there was a null pointer error caused by the menu being invoked on an invalid page, and this was traced to updated authentication requirements: registration at the portal is not reliable as it is thread-scoped and run only once. The thread name is not guaranteed to stay the same so subsequent invocations of the tour activities failed. This has been resolved by modifying the call registration function to handle the security issues related to the generation of the menu path.

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