INC-175994 · Issue 667482
Removed redundant Microsoft Outlook email interaction chain
Resolved in Pega Version 8.7
When opening an email interaction case, the email editor user interface area showed the complete email chain of the email for every new message that came in related to the case. This was traced to the difference in the selectors that various email clients use to construct a response to an email with email history in it, and has been resolved by updating the selectors for Microsoft Outlook in pyRichTextEmailHistorySelector so no conversation is repeated when using that client.
INC-222107 · Issue 732995
Trim added to refresh token request to handle extra spaces
Resolved in Pega Version 8.8
The request was failing when attempting to obtain an access token using refresh token when the previous access token was expired. This issue was due to an extra space in the scope in AuthenticationServiceOIDCSource.java, which has been corrected with an update which will trim the scope.
INC-218361 · Issue 737014
AttachmentEmbededInHtml flag works with Microsoft Graph
Resolved in Pega Version 8.8
When an email was received with inline attachments such as images in the signature or an attached file like a Word or Excel document, the attachments were saved into Data-WorkAttach-File but the flag "pyAttachmentEmbededInHtml" used to differentiate whether these attachments were inline attachments or not was not being set consistently when the email was sent from an external domain. This was was missed use case related to Microsoft Graph where pyAttachContentDisposition was not being set to inline for inline images, and has been resolved by updating pzCreateInteractionReply.
INC-191159 · Issue 682362
Validate topics based on all topics in channel instead of default language
Resolved in Pega Version 8.7
if a 'When Rule' was used in Email Receiver to provide some conditions, it was not possible to use topics from the dropdown which were trained with training data in prediction studio. This was a missed use case, and was traced to validation being based on the default language topics. To resolve this, the data page has been modified from getting default language topics to getting a union of topics. The datapage for default language topics has also been withdrawn.
INC-196447 · Issue 684644
Enhancements added for external Kafka Stream Service
Resolved in Pega Version 8.7
To ensure data privacy when using multi-tenant Stream Service hosted on a single Kafka cluster, access will be authorized based on ACLs when a tenant sends direct requests to Kafka. In addition, all Kafka resources (topics and consumer groups) are now able to contain a prefix naming convention which can be used for tenants. This is handled through using a <env name="services/stream/name/pattern" value="{tenant.name}-{environment}-{stream.name}"/> prconfig setting to set the stream name pattern. For example, if the tenant.name is resolved into "companyname", environment into "prod1", and the stream dataset name is pyFTSIncrementalIndexer, then the Topic name created on the external Kafka will be companyname-prod1-pyFTSIncrementalIndexer.
INC-185255 · Issue 669441
More responsive attachment loading for interaction portal
Resolved in Pega Version 8.7
Attempting to view a large email attachment in the interaction portal was resulting in slow loading and page responsiveness issues. Investigation showed there were numerous unnecessary height calculations happening when checking the dom elements, and this has been resolved with an update which will use the property mapping js file to make the screen more responsive when highlighting.
INC-197116 · Issue 684955
Handling updated for migrated cases
Resolved in Pega Version 8.7
When performing a contact search in an interaction case that was migrated from an earlier version, clicking the Add Task button generated an exception when executing pzSendFeedbackToNLP(step 9) > pzFindTopicModel. This was traced to an unnecessarily call to pzMigrateInteractionCases each time a migrated case was opened, and has been resolved by updating the system to use JumpToLaterStep in Step1 of pzCheckAndMigrateInteractionCases to avoid calling MigrateCase again.
INC-200030 · Issue 698955
Handling added for external Kafka authorization exception
Resolved in Pega Version 8.8
When using external Kafka for stream service, the dataflow was failing with the error 'QueueProcessorDataSubscriberException' when topic create permission was missing. As a workaround, the topics could be pre-created, though a "Topic already exists" warning was generated. To resolve this, the cluster-wide right that a producer needs, IdempotentWrite, has been added. For more information please refer to the link https://docs.confluent.io/platform/current/kafka/authorization.html
INC-201334 · Issue 690735
ADMinputsource field population updated to handle transactional decisions
Resolved in Pega Version 8.7
The CaptureResponse flow was failing while writing to AdaptiveAnalytics with the error "IllegalArgumentException - argument does not represent JSON object". This occurred while running an outbound campaign where a few decisions were treated as transactional and did not have Model executions. Attempting to set a response for these decisions resulted in a JSON parse exception being thrown due to pxADMInputs not being populated (no models executed). This occurred only when using transactional actions in CDH, and was caused by the system only including predictive models during the make decision flow due to common inputs not being stored. While there was a workaround of overriding the property pzADMInputSource to use modelReferences instead of admInputContainer, this has been resolved by correcting how the pzADMinputsource field is populated. When there is no modelInput, the system will not populate that field so the page is ignored.
INC-196415 · Issue 686313
Performance improvements for revalidate and save
Resolved in Pega Version 8.7
In order to improve performance when working with very large numbers of class definitions, an update has been made to optimize the revalidate and save process by avoiding looking up all classes on the system instead using ClassDefinition for existence and checking ancestor data to ensure class is a Rule- or Data- descendant.