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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-B95350 · Issue 341577

Rollbacks use CreateDateTime for ordering list

Resolved in Pega Version 7.4

When processing a rollback for multiple hotfixes, the system was retrieving a list of uncommitted hotfixes from the database without specifying any order and, as a result sometimes the item were in the correct (i.e. reverse of installed) order and sometimes not. This was the unintended consequence of switching to using generated unique IDs which do not maintain any ordering, and has been fixed by modifying the process of retrieving the uncommitted hotfixes list to provide descending ordering based on pxCreateDateTime.

INC-173162 · Issue 650795

Certificate match will use Subject Distinguished Name

Resolved in Pega Version 8.7

Signature verification was failing due to the system not finding the matching root certificate for the chain. The root certificate was in the trust store, but the system found a different certificate first and that other certificate (an intermediate certificate) was not considered a valid certificate for validating the whole certificate chain. This was traced to filtering on the Issuer Distinguished Name (DN) instead of the Subject DN and was due to intermediate certificates potentially having the same Issuer as a root certificate (e.g. if that root certificate was used to create the intermediate certificate). To resolve this, an update has been made to check the Subject DN instead of Issuer DN.

INC-174625 · Issue 655242

Admin Studio will consider cluster protocol when returning listener status

Resolved in Pega Version 8.7

When using a few nodes in standalone mode for BIX extract combined with server nodes using Hazelcast, opening the admin studio pages with service discovery caused an error to be thrown. This was traced to the system writing an entry to pr_sys_statusnodes table as an embedded node whenever a BIX extract was triggered, causing those standalone nodes to be incorrectly considered by the listener landing page. This has been resolved by configuring the system to either return the local member when the cluster protocol is standalone or to return all Hazelcast members if the cluster protocol is Hazelcast.

INC-148154 · Issue 602922

Hot Fix Manager updated to use installation order for schema import

Resolved in Pega Version 8.4.4

Schema changes were not being imported during the hot fix manager DL import process. Investigation showed this was due to hotfixes in the DL being iterated over from newest to oldest, causing older hotfixes to replace the value added to a map by the newer. To resolve this, the system has been updated to use hotfix install order, which considers selected and dependent hotfixes, rather than ordering newest to oldest. This ensures that newer table representations will override older rather than the other way around.

INC-181941 · Issue 664808

Handling added for using virtual network interface for Stream Services startup

Resolved in Pega Version 8.7

After update, the restart of any node failed with the error "Unable to create DSM service DATA-DECISION-SERVICE-STREAMSERVER DEFAULT". This has been resolved by adding support for allowing stream service to start on the virtual network interface in cases where it was explicitly configured via the "cluster/hazelcast/interface".

SR-B89556 · Issue 341256

fixed exception for relaystate with more than 128 characters with DB2

Resolved in Pega Version 7.4

In IDP initiated SSO, an SQL error was generated when using DB2 and the relaystate contained more than 128 characters. This was caused by DB2 validating the column length of the 'where' clause column, and those column bytes exceeding the declared length of 128. This has been fixed.

INC-175994 · Issue 667482

Removed redundant Microsoft Outlook email interaction chain

Resolved in Pega Version 8.7

When opening an email interaction case, the email editor user interface area showed the complete email chain of the email for every new message that came in related to the case. This was traced to the difference in the selectors that various email clients use to construct a response to an email with email history in it, and has been resolved by updating the selectors for Microsoft Outlook in pyRichTextEmailHistorySelector so no conversation is repeated when using that client.

SR-C6751 · Issue 349286

Corrected duplicate table names for DB2 z/OS import

Resolved in Pega Version 7.4

When using Explicit DDL generation for DB2 z/OS, auxiliary tables were generated with the same name when deploying on single schema deployment. This happened when importing archives that created tables in both the PegaRULES and PegaDATA logical DBs when those logical DB names corresponded to the same database schema, and was due to the handling of lob table names for single schema deployments using Pega DB logical names for storing the last generated index. This has been fixed by changing to tracking the last generated index by DB2 z/OS database name / database schema name in order to prevent PegaRULES and PegaDATA lob tables from having naming collisions.

SR-C6751 · Issue 349078

Corrected duplicate table names for DB2 z/OS import

Resolved in Pega Version 7.4

When using Explicit DDL generation for DB2 z/OS, auxiliary tables were generated with the same name when deploying on single schema deployment. This happened when importing archives that created tables in both the PegaRULES and PegaDATA logical DBs when those logical DB names corresponded to the same database schema, and was due to the handling of lob table names for single schema deployments using Pega DB logical names for storing the last generated index. This has been fixed by changing to tracking the last generated index by DB2 z/OS database name / database schema name in order to prevent PegaRULES and PegaDATA lob tables from having naming collisions.

SR-C6074 · Issue 349037

Indexing doc clarifies JVM setting ramifications

Resolved in Pega Version 7.4

The Indexing section of the install / upgrade guides recommended setting the -Dindex.directory JVM argument, but did not explain the consequences of not doing so. The help document and PDN have now been updated to clarify that if this setting is not used and if a custom index file directory is used on the Search Settings Landing page, the system will revert to using the default directory if no other index host nodes are online when a server starts.

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