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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D38318 · Issue 519710

Data pages explicitly cleared after QP use

Resolved in Pega Version 8.2.6

The Util Node was showing as Offline in the Search Landing Page, and when Jobs were submitted for execution from other Nodes the message "Detected active run with unreachable nodes" was logged. The util node, configured as a backgroundprocessing node, was running QPs; the queue size for custom QPs is 500 messages /queue items per minute, but investigation showed the requestor level and thread level data pages corresponding to the QP activities were not being cleared after use. This led to high heap memory issues that made the node unreachable, and has been resolved by adding code to explicitly remove the data pages when processing has finished.

SR-D39264 · Issue 518840

Multiple files uploaded using "select file" will be handled asynchronously

Resolved in Pega Version 8.2.6

In order to resolve an intermittent error when uploading multiple files using the "select file" button, each file will be uploaded asynchronously to avoid overloading the browser threshold.

SR-D59482 · Issue 521508

Corrected generated Excel saving decimal values as text

Resolved in Pega Version 8.2.6

When using RDB-List to fetch the data from the database for the clipboard and then using pxGenerateExcelFile to generate an excel file from that with a provided RFB template file, some decimal properties were stored in text format instead of numeric. This has been resolved by updating the API.

SR-D51535 · Issue 519475

Enhanced discrimination for tasks in MyPega spaces

Resolved in Pega Version 8.2.6

When using My Pega for spaces and tasks, using drag and drop to move many cases around quickly resulted in tasks intermittently ending up in a state where they could not be updated further and became unusable. Analysis showed that because the milliseconds part of the update time was rounded, the logic of comparing for value between 0 and 1000 failed when the comparison returned -ve value. To resolve this, the comparison has been modified to !=0 and the 'when' rule pyContinueTaskProcessing has been added as an extension along with the appropriate usage guide to restrict processing. By default, the system will consider task name, description, due date, assignee, and rank properties; if more properties are needed to evaluate, this when rule can help.

SR-D63727 · Issue 531724

Authorization header base 64 format error recategorized as debug logging

Resolved in Pega Version 8.2.6

Numerous messages were generated indicating that the Authorization Header format was invalid when using the format " : " (Base64 Og==) . As this is the default behavior for a particular class of proxy servers, the error statement has been updated to be logged as a debug statement and will be visible only when that logging is enabled.

SR-D72886 · Issue 543754

Check added for Repositories before saving attachment

Resolved in Pega Version 8.2.6

When creating or updating a case through email listener, the Link-Attachment defaulted the pxStorageType to 'WebStorage'. This caused an issue when using PegaS3, which needs pxStorageType 'Repository'. To resolve this, a check has been added to see if Repositories are enabled, and if they are the storageType will be set accordingly.

SR-D64608 · Issue 544387

Corrected filedownload extension header issue

Resolved in Pega Version 8.2.6

Filedownload header contained plain non-ascii characters which caused a security violation issue. This has been resolved by removing the filedownload header from the HTTP response when the sendfile API is used with inputstream to download a file.

SR-D51324 · Issue 523434

Authentication state refreshed after failure in mobile

Resolved in Pega Version 8.2.6

When using the mobile app, if the log in was started and incorrect credentials or empty fields were submitted and then the credentials screen was X-ed out or canceled, attempting to log in again using the correct information still received the "Authentication failed" error. A subsequent attempt with the correct credentials would then work. This was traced to the server persisting the state from the first request (per browser session), and has been resolved.

SR-D59504 · Issue 524642

Attachment drag drop searches only current Ajax context

Resolved in Pega Version 8.2.6

When the Interaction for customer service was open and more than 1 task from the sidebar was open, the drag and drop zone was missing on any subsequent Task/Cases past the first. In an Ajax container scenario, getElementByID js was searching in all the containers because they were present in DOM, and it was losing context. To resolve this, the code has been updated to only search in the current context when using an Ajax container.

SR-D53835 · Issue 524213

Handling added for custom authentication in embedded mashup

Resolved in Pega Version 8.2.6

After embedding the Mashup gadget in an external application, at browser refresh a Cross-Origin Read Blocking (CORB) warning appeared and the gadget did not load as expected. A second refresh cleared the error. Investigation showed that when custom authentication is configured, 'use SSL' is checked in Authentication service. That meant that when the user was authenticated, the redirection was not considering the query string entered before authentication and the CORB warning was issued due to a change in response. Because there is special handling for the above use case and post-authentication redirection does not happen through the normal flow (HttpAPI), this issue has been resolved by honoring the query string stored in requestor (entered by user) while redirecting.

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