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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-196842 · Issue 683766

APIs updated for sending large attachments with MSGraph

Resolved in Pega Version 8.7

Sending mail using MSGraph was failing with the exception "Error during http request" when attachments were greater than 3MB. This was traced to changes made by Microsoft in the Graph API implementation which caused it to throw a runtime exception instead of the expected 413 status code and relevant message for the attachment size. To resolve this, an update has been made to ensure that any attachment larger than 3MB is sent via the Microsoft Outlook API.

INC-127667 · Issue 581851

Documentation updated to clarify displaying property values for Declare Expressions

Resolved in Pega Version 8.7

The documentation regarding Declare Expressions rules has been updated to clarify that declare expressions do not support displaying values of target properties in the user interface if the target property is an embedded property and if the calculation engages forward chaining. Declare expressions always display property values if the calculation uses backward chaining. During forward chaining, the system might render the UI before populating the clipboard, and the properties are not visible in the UI. To show updated values, define refresh conditions in the UI to get new values from the server when the values change.

INC-161984 · Issue 638858

Web Tier busy threads released on timeout

Resolved in Pega Version 8.7

Tomcat Web Tier Busy Threads were not being correctly released, causing stability and performance problems that included health check pings not receiving a thread to service the request so the node was marked as bad, users were quiesced, and the node replaced. Investigation showed the 'put' on the blocking queue did not time out when the queue was full and waited indefinitely, keeping the thread blocked. To resolve this, the system will use 'offer' on the blocking queue instead of 'put' to force thread release on timeout. In addition, debug logs have been added to understand when the offer (or Put) does not succeed and the state of the queue that is causing this issue; the debug logs for class com.pega.pegarules.session.internal.serverpush.RoboticAutomationImpl should be enabled only if the thread busy issue is observed and for limited time window while actively debugging.

INC-170599 · Issue 645222

DSS partition count setting made backward compatible

Resolved in Pega Version 8.7

After upgrade, the DSS 'dsm/services/stream/pyTopicPartitionsCount' used to limit the number of partitions was no longer working and instead used the default value of 20. This has been corrected and made backwards compatible.

INC-180479 · Issue 659639

DSS partition count setting made backward compatible

Resolved in Pega Version 8.7

After upgrade, the DSS 'dsm/services/stream/pyTopicPartitionsCount' used to limit the number of partitions was no longer working and instead used the default value of 20. This has been corrected and made backwards compatible.

INC-192078 · Issue 680064

DSS partition count setting made backward compatible

Resolved in Pega Version 8.7

After upgrade, the DSS 'dsm/services/stream/pyTopicPartitionsCount' used to limit the number of partitions was no longer working and instead used the default value of 20. This has been corrected and made backwards compatible.

INC-174567 · Issue 651121

Permissions added to handle Openshift installer image

Resolved in Pega Version 8.7

When running the install process on an Openshift test cluster, the process failed with a permissions error while attempting to download the postgresql-42.2.12.jar. This has been resolved by ensuring the root group can write to the distribution files.

INC-175197 · Issue 651114

Permissions added to handle Openshift installer image

Resolved in Pega Version 8.7

When running the install process on an Openshift test cluster, the process failed with a permissions error while attempting to download the postgresql-42.2.12.jar. This has been resolved by ensuring the root group can write to the distribution files.

INC-173663 · Issue 651302

Resolved Push Node Daily Information exception

Resolved in Pega Version 8.7

The "Push Nodes Info Daily" agent was generating an exception on each of the nodes. This has been resolved by enhancing the PegaAESRemote code to handle the exception and get the node info locally, then push it to the console when it is not able to get it via the cluster management API.

INC-175205 · Issue 652531

Agent restart made more resilient

Resolved in Pega Version 8.7

During a timeout outage, agents intermittently encountered a NoClassDefFound error and were disabled. After the database connection was restored, the agents were not automatically restarting. This has been resolved by making the code more resilient to errors; agent will be restarted when a temporary issue is detected, and the restart will be immune to most exceptions.

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