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Resolved Issues

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D57038 · Issue 519381

JobScheduler DST handling updated

Resolved in Pega Version 8.1.8

When the locale being used changed out of Daylight Savings Time, scheduled jobs did run at the same local time as before but instead ran an hour earlier than expected. Investigation showed that jobscheduler calculated the next runtime based on the time difference from the cluster reference time and current time in milliseconds, and this offset in milliseconds was added to next run time. Since the cluster was started in DST, the job was running on same time due to the time difference. To resolve this, the system will use a calculation offset and set hours/minutes to nextRunTime object so that calendar lib handles daylight savings.

SR-D83192 · Issue 545056

JobScheduler DST handling updated

Resolved in Pega Version 8.1.8

When the locale being used changed out of Daylight Savings Time, scheduled jobs did run at the same local time as before but instead ran an hour earlier than expected. Investigation showed that jobscheduler calculated the next runtime based on the time difference from the cluster reference time and current time in milliseconds, and this offset in milliseconds was added to next run time. Since the cluster was started in DST, the job was running on same time due to the time difference. To resolve this, the system will use a calculation offset and set hours/minutes to nextRunTime object so that calendar lib handles daylight savings.

SR-D48433 · Issue 529857

Exception handling added for Redirect URL fetched from GRS

Resolved in Pega Version 8.4

When the application definition under “integration and security" tab was configured to use "Store in web storage provider" to allow choosing the storage name and the authentication profile, configuring the authentication profile to use an OpenID connect provider with the pyEndpointURL property given as a global resource setting such as (=D_SharepointDetails.url) was not working as expected. Clicking browse in the application definition sent the request to the OpenID connect provider and was returned with the error "The reference =D_SharepointDetails.url is not valid. Reason: Page name (D_SharepointDetails) from indirect reference was not found." This was traced to the Redirect URL (fetched from GRS) throwing an unhandled exception, and has been resolved.

SR-C98068 · Issue 483991

Installer files updated with class loader conflict resolution assistance

Resolved in Pega Version 8.2.4

When sending emails with attachments, errors were observed relating to a loader constraint violation indicating that when resolving interface method, the class loader of the current class and the class loader for the method's defining class had different Class objects for the type used in the signature. The resolution for this requires user configuration of the app server, and the following files for the install guide have been updated with the appropriate information:Deployment-guides-dita/install.ditamap Deployment-guides-dita/Content/Topics/app-server-config/creating-jdbc-driver-module-jboss-tsk.dita Deployment-guides-dita/Content/Topics/app-server-config/delegating-javax-activation-to-JRE-loader-tsk.dita

INC-196842 · Issue 683766

APIs updated for sending large attachments with MSGraph

Resolved in Pega Version 8.7

Sending mail using MSGraph was failing with the exception "Error during http request" when attachments were greater than 3MB. This was traced to changes made by Microsoft in the Graph API implementation which caused it to throw a runtime exception instead of the expected 413 status code and relevant message for the attachment size. To resolve this, an update has been made to ensure that any attachment larger than 3MB is sent via the Microsoft Outlook API.

SR-D37872 · Issue 507342

prproductmigration build.gradle updated for new mime4j asset name

Resolved in Pega Version 8.4

While running the getMigrationLog for ProductMigration script provided in the Pega 8.2.2 media files, errors appeared referencing "NoClassDefFoundErrors when running getLogs". This was caused by the referenced class not being found on the classpath: the version of the included jar did not include the class needed due to Praxiom's default version being updated to use a new version of mime4j that required an asset name change. To resolve this, the mime4j asset name in prproductmigration build.gradle has been updated to pick up the correct version of the dependency for Praxiom.

SR-D37872 · Issue 507341

prproductmigration build.gradle updated for new mime4j asset name

Resolved in Pega Version 8.2.4

While running the getMigrationLog for ProductMigration script provided in the Pega 8.2.2 media files, errors appeared referencing "NoClassDefFoundErrors when running getLogs". This was caused by the referenced class not being found on the classpath: the version of the included jar did not include the class needed due to Praxiom's default version being updated to use a new version of mime4j that required an asset name change. To resolve this, the mime4j asset name in prproductmigration build.gradle has been updated to pick up the correct version of the dependency for Praxiom.

INC-161984 · Issue 638858

Web Tier busy threads released on timeout

Resolved in Pega Version 8.7

Tomcat Web Tier Busy Threads were not being correctly released, causing stability and performance problems that included health check pings not receiving a thread to service the request so the node was marked as bad, users were quiesced, and the node replaced. Investigation showed the 'put' on the blocking queue did not time out when the queue was full and waited indefinitely, keeping the thread blocked. To resolve this, the system will use 'offer' on the blocking queue instead of 'put' to force thread release on timeout. In addition, debug logs have been added to understand when the offer (or Put) does not succeed and the state of the queue that is causing this issue; the debug logs for class com.pega.pegarules.session.internal.serverpush.RoboticAutomationImpl should be enabled only if the thread busy issue is observed and for limited time window while actively debugging.

SR-D22505 · Issue 493366

Circumstancing template and definitions assembly modified to avoid calling RD

Resolved in Pega Version 8.4

After deploying a new rollout, errors such as "Only authenticated client may start this activity: RULE-OBJ-ACTIVITY RULE-OBJ-REPORT-DEFINITION" and "You lack access required to execute RULE-OBJ-ACTIVITY RULE-OBJ-REPORT-DEFINITION" appeared. Investigation showed that during an unauthenticated session, executing Report Definitions or accessing database (with securityCheck enabled) are not allowed. When someone wants to use circumstanced rules during the custom authentication process, and if the circumstancing rules are not assembled yet, then assembly of the circumstanced rules triggers the assembly of circumstance template and definitions. During this process the system used Report definition, but since execution of RD is not allowed without authentication the assembly was failing. This has been resolved with two changes: the MergeDefintions activity which is invoked during assembly of CircumstanceTemplate : database.open() has replaced the pxRetrieverReportData activity (which invokes RD to fetch circumstances definitions), and the GetAllDefinitionRows activity which is invoked from MergeDefinitions : database.open has replaced Obj-open in step 3.

SR-D29485 · Issue 503513

Enhancement added to modify URL encryption for load testing

Resolved in Pega Version 8.4

An enhancement has been added which allows conditionally modifying URL encryption for load testing. This uses the flag crypto/useportablecipherforurlencryption: if true, a portable hardcoded key is used to encrypt the URLs and if false, a dynamically generated key per thread/requestor is used to encrypt the URL.

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