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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-205938 · Issue 721198

Improved handling for heavy use of PushDailyUserData

Resolved in Pega Version 8.8

The PushDailyUserData agent was causing utility node performance issues due to the amount of data it was fetching from pr_hourly table. To resolve this, an update has been made which will run the agent once per day and chunk large data.

INC-221019 · Issue 725148

Modified timestamp query used by ClusterAndDBCleaner

Resolved in Pega Version 8.8

The job pyClusterAndDBCleaner was failing with the error "ORA-01861: literal does not match format string". This was traced to the sub-activity pzClearOldQueueProcessorBrokenMessages which was not able to remove broken items with encryption in an upgraded environment due to an incorrect timestamp format passed to the Oracle database. This has been resolved by modifying the query to use a timestamp built using INativeSqlBuilder which will include only the information necessary for the deletion of the item.

INC-184964 · Issue 705932

TextMask_Encrypted rule added for use with Oracle

Resolved in Pega Version 8.8

When a property was being encrypted by propertyEncrypt access control policy and masked by propertyRead access control policy, it showed a "@@getMaskedValueOfText" error. This has been resolved with the addition of a new rule pxTextMask_Encrypted for Oracle product type which will remove extra spaces from the SOURCE string to handle ORACLE specific usecases.

INC-234134 · Issue 742477

Connection list API call will be skipped when not configured

Resolved in Pega Version 8.8

An exception was appearing as part of Robotic Desktop Automation (RDA) flow whenever message service host was not configured. This has been resolved by skipping the connection list API call when the message service host is not configured. A specific Pega log and console log messages have also been added.

INC-173162 · Issue 650793

Certificate match will use Subject Distinguished Name

Resolved in Pega Version 8.6.1

Signature verification was failing due to the system not finding the matching root certificate for the chain. The root certificate was in the trust store, but the system found a different certificate first and that other certificate (an intermediate certificate) was not considered a valid certificate for validating the whole certificate chain. This was traced to filtering on the Issuer Distinguished Name (DN) instead of the Subject DN and was due to intermediate certificates potentially having the same Issuer as a root certificate (e.g. if that root certificate was used to create the intermediate certificate). To resolve this, an update has been made to check the Subject DN instead of Issuer DN.

INC-224954 · Issue 727045

Enabled turning off general metrics when queue processing metrics are disabled

Resolved in Pega Version 8.8

A memory leak related to QPGeneralMetrics was consuming heap and causing performance issues. Investigation showed queue processor metrics were gathered even when disabled. To resolve this, turning off "General Metrics Handler" while turning off the QPGeneralMetrics has been enabled. Queue processors should now skip the process of collecting general metrics while running activities. This will prevent storing unused (and uncleared) metrics in memory and prevent heap exhaustion.

INC-218001 · Issue 719920

Error text revised for parameterized data page used for token generation

Resolved in Pega Version 8.8

While trying to add a claim in the header of a Token Generation Profile instance, selecting Map From as "Clipboard" and trying to give any DataPage(parameterized) as the source property failed to be saved and the error "JWS Alias— Please provide correct algorithm key with correct key length." appeared. Changing the "Map From" to a Constant and giving a dummy value worked as expected. Tracer showed the error "declare page parameters not supported by PropertyReference", indicating the actual issue: at this time, the Token profile does not support using a parameterized data page. This has been addressed by ensuring an appropriate error message is shown on save of the token profile rule form when a parameterized data page reference is configured. The error will now read "The reference D_pzPreferenceStore[PreferenceOperatorID:"[email protected]"].pxObjClass is not valid. Reason: Parameterized data page reference is not supported." Support for a parameterized data page used with Map From will be taken as an enhancement for a future release.

INC-222107 · Issue 732995

Trim added to refresh token request to handle extra spaces

Resolved in Pega Version 8.8

The request was failing when attempting to obtain an access token using refresh token when the previous access token was expired. This issue was due to an extra space in the scope in AuthenticationServiceOIDCSource.java, which has been corrected with an update which will trim the scope.

INC-200030 · Issue 698955

Handling added for external Kafka authorization exception

Resolved in Pega Version 8.8

When using external Kafka for stream service, the dataflow was failing with the error 'QueueProcessorDataSubscriberException' when topic create permission was missing. As a workaround, the topics could be pre-created, though a "Topic already exists" warning was generated. To resolve this, the cluster-wide right that a producer needs, IdempotentWrite, has been added. For more information please refer to the link https://docs.confluent.io/platform/current/kafka/authorization.html

INC-161984 · Issue 638856

Web Tier busy threads released on timeout

Resolved in Pega Version 8.6.1

Tomcat Web Tier Busy Threads were not being correctly released, causing stability and performance problems that included health check pings not receiving a thread to service the request so the node was marked as bad, users were quiesced, and the node replaced. Investigation showed the 'put' on the blocking queue did not time out when the queue was full and waited indefinitely, keeping the thread blocked. To resolve this, the system will use 'offer' on the blocking queue instead of 'put' to force thread release on timeout. In addition, debug logs have been added to understand when the offer (or Put) does not succeed and the state of the queue that is causing this issue; the debug logs for class com.pega.pegarules.session.internal.serverpush.RoboticAutomationImpl should be enabled only if the thread busy issue is observed and for limited time window while actively debugging.

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