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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-B51825 · Issue 310042

Added handling for WO lock when OAuth2 token expires

Resolved in Pega Version 7.3.1

The expiration of the OAuth2 token committed the WOs in context and caused all WOs to lose their locks and eventually end up in the SLA broken queue. To fix this, code has been added to perform the commit on a new database thread so the commit operation will be independent from the actual thread context.

SR-B49520 · Issue 310724

Schema extraction over multiple DBs uses log table instead of class

Resolved in Pega Version 7.3.1

When running an extract, an Null Pointer Exception error was generated if the data being extracted was on a different schema / database than the Pega data schema. This has been resolved by reworking the sequence number generator to use a pr_log table connection of instead of using the class on which the extract was defined.

SR-B56540 · Issue 311961

Schema extraction over multiple DBs uses log table instead of class

Resolved in Pega Version 7.3.1

When running an extract, an Null Pointer Exception error was generated if the data being extracted was on a different schema / database than the Pega data schema. This has been resolved by reworking the sequence number generator to use a pr_log table connection of instead of using the class on which the extract was defined.

SR-A3428 · Issue 212424

Modified ClassName pass method for external DBs

Resolved in Pega Version 7.1.9

When DB2 is used as external DB (external table has a date column) and PRPC is hosted on a DB other than DB2, performing an obj-save into an external DB2 database failed with an SQL error. This issue occurred when a class was mapped to a table in an external DB which was not same as Pega hosting DB. In class PageDatabaseMapperImpl.java , function getDatabaseTypeFromEngine is used to check the database type when column type is Date, but the function was using a hardcoded value of class to determine the database type. This has been changed to pass className as parameter and use it to determine database type.

SR-B64125 · Issue 313855

Fixed SLA calculations with custom classes in Oracle

Resolved in Pega Version 7.3.1

For work classes, columns for pySLAGoal and pySLADeadLine are of type TIMESTAMP in Oracle DB. The Pega getContentItemsPastSLA activity uses the columns to find date differences with SYSDATE and then used a subtraction operation between columns of type TIMESTAMP and SYSDATE to calculate the SLA. However, an exception resulted when custom classes were used. To correct this, getContentItemsPastSLA has been updated to cast the columns of type TIMESTAMP to DATE type.

SR-B51989 · Issue 310393

TimeStamp column includes milliseconds in extract

Resolved in Pega Version 7.3.1

Extraction to database output format was not showing the millisecond part of the datetime column. This was a missed use case for BIX when the support of Datetime property mapping to timestamp column was introduced in Oracle, and has been fixed.

SR-B56367 · Issue 313698

Query updated for Oracle DDL generation

Resolved in Pega Version 7.3.1

When using a class mapped to an external database view, creating a RAP that included a Data-Admin-DB-Table instance in a lower environment for import into a higher environment resulted in invalid generated DDL for the view. This was due to a column alias list in the view definition not being included in the generated DDL, and has been fixed by using a different metadata query for Oracle to ensure the column list is returned if it was originally specified.

SR-B67316 · Issue 317299

Query updated for Oracle DDL generation

Resolved in Pega Version 7.3.1

When using a class mapped to an external database view, creating a RAP that included a Data-Admin-DB-Table instance in a lower environment for import into a higher environment resulted in invalid generated DDL for the view. This was due to a column alias list in the view definition not being included in the generated DDL, and has been fixed by using a different metadata query for Oracle to ensure the column list is returned if it was originally specified.

SR-B56437 · Issue 317515

Schema handling enhancement added for Alternate database option in list view

Resolved in Pega Version 7.3.1

A List view configured to use the Alternate Database setting generated an error when the report was run, due to the schema used by the Reporting Database (defined in the Sandbox-Work database table rule) having a different name than the default Pega database. The main Pega database schema is PEGA721, and the Reporting Database in this case was a schema called PEGA721REP in the same database, causing the table to not be found. As support for the reporting database being located on an alternate database with user specified schema is not available, an enhancement has been added to provide a prconfig that takes the schema for an alternate database and provides the support for ReportDefinition to use it.

SR-B49166 · Issue 309799

Removed unneeded timestamp on DADN rule connection test

Resolved in Pega Version 7.3.1

Test connections were failing for a Data-Admin-DB-Name rule when the connection type was "Use Configuration in Preferences". This failure was caused by "tmp" being appended to the DB name for the connection test, causing the DB name to be different in the prconfig file. Because a timestamp is not required, this has been fixed by not appending it to the DADN name.

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