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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-A11447 · Issue 243018

Importing an archive no longer fails when using DynaTrace

Resolved in Pega Version 7.2.1

Importing an archive was failing when using the third party program DynaTrace. This was due to passivation during the import process, and the system has been modified to prevent this.

SR-D85653 · Issue 548600

Repaired Tracer use with Google Chrome

Resolved in Pega Version 8.5

After running Tracer while using Chrome, closing it and trying to run another resulted in an error indicating "Cannot Launch multiple tracer sessions for a requestor". This was identified as a bug with Google Chrome Versions greater than 70 and was caused by Chrome deprecating the use of sync XHR on page dismissal, and has been resolved by modifying the system to use a beacon API instead.

INC-173162 · Issue 650795

Certificate match will use Subject Distinguished Name

Resolved in Pega Version 8.7

Signature verification was failing due to the system not finding the matching root certificate for the chain. The root certificate was in the trust store, but the system found a different certificate first and that other certificate (an intermediate certificate) was not considered a valid certificate for validating the whole certificate chain. This was traced to filtering on the Issuer Distinguished Name (DN) instead of the Subject DN and was due to intermediate certificates potentially having the same Issuer as a root certificate (e.g. if that root certificate was used to create the intermediate certificate). To resolve this, an update has been made to check the Subject DN instead of Issuer DN.

INC-174625 · Issue 655242

Admin Studio will consider cluster protocol when returning listener status

Resolved in Pega Version 8.7

When using a few nodes in standalone mode for BIX extract combined with server nodes using Hazelcast, opening the admin studio pages with service discovery caused an error to be thrown. This was traced to the system writing an entry to pr_sys_statusnodes table as an embedded node whenever a BIX extract was triggered, causing those standalone nodes to be incorrectly considered by the listener landing page. This has been resolved by configuring the system to either return the local member when the cluster protocol is standalone or to return all Hazelcast members if the cluster protocol is Hazelcast.

SR-A22672 · Issue 243213

Use Pega Log Analyzer in place of Alerts.xls Excel Template

Resolved in Pega Version 7.2.1

A documentation error incorrectly referred to the Alerts.xls Excel template as being available on the PDN. That file is no longer available, and the Pega Log Analyzer should be used instead: https://pdn.pega.com/community/pega-exchange/pegarules-log-analyzer

INC-148154 · Issue 602922

Hot Fix Manager updated to use installation order for schema import

Resolved in Pega Version 8.4.4

Schema changes were not being imported during the hot fix manager DL import process. Investigation showed this was due to hotfixes in the DL being iterated over from newest to oldest, causing older hotfixes to replace the value added to a map by the newer. To resolve this, the system has been updated to use hotfix install order, which considers selected and dependent hotfixes, rather than ordering newest to oldest. This ensures that newer table representations will override older rather than the other way around.

INC-181941 · Issue 664808

Handling added for using virtual network interface for Stream Services startup

Resolved in Pega Version 8.7

After update, the restart of any node failed with the error "Unable to create DSM service DATA-DECISION-SERVICE-STREAMSERVER DEFAULT". This has been resolved by adding support for allowing stream service to start on the virtual network interface in cases where it was explicitly configured via the "cluster/hazelcast/interface".

SR-D78274 · Issue 544093

Handling added for dual privileges with MSSQL

Resolved in Pega Version 8.5

After setting up dual privileges, the Admin user was able to create a table but the base user received an "insufficient privileges" error. Investigation showed this was an issue when using MSSQL: the generated grant statements used the server login name as the user in the grant statement, instead of the database user. For all other databases, the username passed into the connection is the correct user to use for grants. Only MSSQL has a distinction between this connection user name (the login) and the database user, and since the login did not exist in the user table, the grant failed. To resolve this, when MSSQL is used, the system will fetch the underlying database user when determining the user for grant statement generation.

SR-A18716 · Issue 234856

Corrected Hotfix Manager mismatch between 7.2 versions

Resolved in Pega Version 7.2.1

The version of 7.2 used in the Hotfix Catalog was different from the version used in Hotfix Manager when installing DLs. An update to the HM code was made to correct this mismatch.

SR-A19814 · Issue 237605

Entropy pool explicitly coded for UNIX/Linux Oracle installations

Resolved in Pega Version 7.2.1

When running a new install on an Oracle database in a UNIX environment, install was failing repeatedly at the same point when attempting to import one of the application bundle components. This issue was traced to the way the newer versions of the Oracle JDBC driver gather entropy by defaulting to the use of /dev/random. When running in an environment where there this is not a lot of noise, the entropy pool will eventually be empty and the connection will be reset. Earlier versions of the Oracle JDBC driver did not see this issue. To resolve this, in the event that a deployment is being performed on a UNIX/Linux platform using an Oracle database, the -Djava.security.egd=file:///dev/urandom will be specified whenever a java utility is started.

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