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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-144601 · Issue 602424

Empty addresses removed from email

Resolved in Pega Version 8.3.5

After upgrade, an issue was seen when sending email to multiple 'To' addresses generated an exception if any 'To' address had an empty value. To resolve this, a check has been added that will remove any empty address from the recipientTo address list.

INC-178923 · Issue 660885

Resolved startup error related to business calendar object

Resolved in Pega Version 8.7

An error recorded in the log file when the server started was traced to a cache update that removed the old business calendar object and added the new business calendar object to the business cal list. This has been resolved by updating the system to replace the business calendar object instead of removing the old one from the cache first.

INC-136817 · Issue 596489

Added database query optimization and cache invalidation logging

Resolved in Pega Version 8.3.5

Web nodes were going down during deployment due to failed health checks. This was traced to queries firing even when there was no rule change, and was due to unnecessary cache invalidations. An update has been made which will optimize and analyze declarative database queries and capture diagnostic details on any invalidation of the declarative reference information cache.

INC-135065 · Issue 598718

Added database query optimization and cache invalidation logging

Resolved in Pega Version 8.3.5

Web nodes were going down during deployment due to failed health checks. This was traced to queries firing even when there was no rule change, and was due to unnecessary cache invalidations. An update has been made which will optimize and analyze declarative database queries and capture diagnostic details on any invalidation of the declarative reference information cache.

INC-184419 · Issue 669619

Checks added to prevent EditingMode null value

Resolved in Pega Version 8.7

When trying to open a section rule in developer portal in Pega Cloud, "Error" was displayed instead of the section details. Investigation showed the pyEditingMode property was present but did not have a value, and this has been resolved by adding checks to the UpgradeSequoiaGrid activity to ensure the pyEditingMode of "" does not invoke a data transform of that name.

INC-198632 · Issue 687582

Handling added to correct class setting during DX-API

Resolved in Pega Version 8.7

When a DX-API call was made (assignments/{ID}/actions/{actionID}/refresh) the ApplyPageInstructions activity was updating the case with an incorrect class, causing the rules from the wrong class to be picked and blocking the case progression. This has been resolved by setting the proper parameter Param.workPage while calling pzApplyPageInstructions from pzUpdateCaseWithRequestBody to calculate the proper class for the content.

INC-175394 · Issue 661455

Date Time format corrected for Chinese locale

Resolved in Pega Version 8.7

The DateTime input field displayed the error message "not a valid date/time value" for the Chinese locale when the time zone source configuration was set as "CET". This has been resolved by setting the moment object's locale to the operator locale while converting the date time values to the operator time zone.

INC-181389 · Issue 668678

Unused class reference removed from CaseActionArea

Resolved in Pega Version 8.7

The rule Work-.pyCaseActionArea in Theme-Cosmos was logging error messages related to "clipboard.InvalidParameterException: Class not defined in dictionary: PegaMKT-Work" when opened in Dev Studio. This was traced to a reference to the section "pyCaseActionArea" which was not present by default in PegaMKT-Work, and has been resolved by recreating the section "pyCaseActionArea" to remove the unused class reference.

INC-183530 · Issue 668470

Null check added for missing compiler path

Resolved in Pega Version 8.7

After upgrading from Pega 7.3 to Pega 8.6, libraries were not loading correctly and a java error was seen. This was traced to the compiler default path values not getting picked from DSS / settings->compiler->Default paths, which was caused by a null value for the DASS setting in the systemSettings map. To resolve this, a null check has been added and an update has been made to use getEngineDynamic to ensure this setting is picked on node startup.

INC-193767 · Issue 683299

Handling updated for validating properties with a FieldValue

Resolved in Pega Version 8.7

Running a report which included a property calculated by a Declare Expression generated an excessive number of log messages indicating "Error occurred while executing forward chaining on page 'pyReportContentPage.pxResults". Degraded system performance, stack overflow, and other similar issues were seen. This was traced to an infinite loop that resulted from a missed use case for a Report Definition with a Target property of a Declare Expression with FieldValue, and has been resolved by disabling autochain while validating properties with a FieldValue.

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