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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-163644 · Issue 652968

Error message handling added for nested page lists

Resolved in Pega Version 8.7

When a multiselect referring pagelist(x).pagelist2() had an error message, the error was repeated for all pagelist(y).pagelist2() in the UI. This has been resolved by adding error handling for nested page lists by using registerErrorMessages for multiselect errors.

INC-142557 · Issue 600528

Accessibility added to Recents

Resolved in Pega Version 8.5.2

Under all recent items, the work object was not opened when using the keyboard and the focus was on the work object. Clicking with the mouse worked. Investigation showed that on pressing the enter key, actions were not triggered because the action string was not on the same SPAN tag (but in child node). This has been resolved with an update to add tabindex on the same span where action-string is added. In addition, accessibility was not enabled on the out-of-the-box Recents table because the work object elements in the table used a formatted text control; this has been updated to use a link control which will enable the accessibility feature while using keyboard navigation.

INC-175990 · Issue 652089

Browser check added to ensure on-click event trigger

Resolved in Pega Version 8.7

Clicking Submit from the screen after opening the case from the worklist did not trigger the click event action when using Microsoft Internet Explorer 11. This was due to a change in that browser, and has been resolved by adding a check.

INC-132569 · Issue 595174

Resolved case detail overwrite

Resolved in Pega Version 8.5.2

In the interaction portal, when the same property (dropdown) was used to populate the details of sections in two cases, the first section (email case) details were replaced by the second section (outbound call case) details. Investigation showed that the refresh API was getting the reloadElement in the entire DOM based on the event target name property. To resolve this, updates have been made to use context DOM APIs to get the correct section.

INC-135992 · Issue 595353

Corrected Windows attaching file to incorrect case

Resolved in Pega Version 8.5.2

When using Microsoft Internet Explorer with Windows 10, opening multiple cases in multiple browser tabs and switching between the different cases created a condition where a file might be attached to the wrong case. This has been addressed by updating pzHarnessInlineScripts.

INC-163544 · Issue 639301

Accessibility corrected for Cosmos user portal left navigation panel

Resolved in Pega Version 8.7

It was not possible to see the focused control label in the left pane of the Cosmos user portal because it was not expanding when its control received focus from tabbing. Investigation showed the class acting as a polyfill for :focus-within was applied only on the observed element when using Microsoft Explorer 11, and this has been resolved by updating the CSS selectors and ensuring the class is applied to every parent element down the DOM tree.

INC-183712 · Issue 674132

IndexOf updated to remove extra bracket

Resolved in Pega Version 8.7

When trying to open a section rule, content was not loading if values were derived using a report with column containing a function. This occurred when the section rule included a table referencing the report where one of the section table cells had its Property value set to the function. To resolve this, indexof has been updated to not include closing > as the HTML returned from the server now includes an attribute on that tag.

INC-177263 · Issue 655829

isFutureDate edit validation fires correctly

Resolved in Pega Version 8.7

The date value entered was not getting converted to the user-specific time zone and resulted in an incorrect value for validation when using isFutureDate. This has been resolved by adding an update which will convert the date value to the specific time zone before comparing it with the current date.

INC-182726 · Issue 677530

CORS DSS settings corrected for Constellation

Resolved in Pega Version 8.7

After moving to the new HIPPA edition, the developer work area in Constellation appeared as blank under Channel-Portal-Landing Pages. This was traced to a DSS setting issue when using cross-origin resource sharing (CORS), and has been resolved.

INC-138309 · Issue 591148

Added busy state reset to reenable buttons after custom frame cancel

Resolved in Pega Version 8.5.2

When using a custom iFrame in a section that called a third-party URL, clicking on cancel for the popup "Do you want to stay on this page or leave it?" caused the screen to freeze. This was traced to the cancellation of the dirty page setting a busy state which disabled all the buttons and did not have a path to recovery. This has been resolved by updating the busy state so it will reset when the user chooses to cancel the changes and reenable all the buttons.

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