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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-178148 · Issue 660924

Handling added for SSO servlet name

Resolved in Pega Version 8.7

After update, logging into an external site was not working correctly due to the SSO URL being appended with "/app/default". This has been resolved by updating the code to handle the servlet name properly.

INC-188405 · Issue 673063

Handling added for SSO servlet name

Resolved in Pega Version 8.7

After update, logging into an external site was not working correctly due to the SSO URL being appended with "/app/default". This has been resolved by updating the code to handle the servlet name properly.

INC-175630 · Issue 653863

Application selections only announced when visible

Resolved in Pega Version 8.7

The elements of the application switcher were being announced by the NVDA screen reader even when toggled off, i.e. not visible. The issue was occurring because the focus was remaining at the search bar even after closing the app switcher window, and has been resolved by adding the necessary logic to switch the focus.

INC-195387 · Issue 681673

HandleResponses updated for use with optimized campaign

Resolved in Pega Version 8.7

After updating from Pega 8.4, responses were not processed in the pxHandleResponses Data flow if the "pyCampaignOptimization" flag was set to true. This was traced to a missed use case for an optimized campaign, and has been resolved by modifying the condition in HandleResponses.

SR-B95830 · Issue 344260

Better handling for case updating when switching applications

Resolved in Pega Version 7.4

When using two applications, the application 1 case lifecycle view was shown at login. After switching to application 2, the case life cycle was not updated until the refresh icon was clicked. This was an issue with the pyCurrentCase value not being updated while switching apps, and an additional condition has been added to the pzSetCurrentCase Data transform to better handle application switching.

INC-180184 · Issue 665091

Assistance and diagnostics added for issue with opening imported 'when'

Resolved in Pega Version 8.7

After upgrade, attempting to open rules that were developed on lower environments and then imported resulted in unknown errors. A workaround has been added to skip and log any corrupted property that might be interfering with the rule opening: enable Skip-Corrupt-Property to put this in place. To improve diagnostics, the new logger NBA-WME-DEBUG has been added. If the error continues after using Skip-Corrupt-Property, Skip-Corrupt-Property should be disabled and NBA-WME-DEBUG should be enabled and kept active until the issue occurs again.

SR-C1507 · Issue 344564

Existing Kafka topic name used for connection

Resolved in Pega Version 7.4

When running a Kafka dataflow, Pega was using the dataset name instead of the topic name for the topic connection. This has been fixed, along with forcing a capital letter for the first character of the dataset name in order to ensure proper matching.

SR-C8023 · Issue 350229

Updated dataflow used after pause/continue

Resolved in Pega Version 7.4

When using an event dataflow that has a Kafka dataset as the source, running the flow, pausing it, and importing updated rules was resulting in the resumed flow still using the old rules. This was a known limitation in the data flow metrics management where when a run was resumed, the previous metrics were "merged" with new metrics. In cases where the structure of a data flow changed between pause/resume, merge failed silently and new metrics were not saved to the database. The metric management has now been updated to merge metrics correctly: in case of a data flow structure update (e.g. shapes added/removed), after the data flow is run, stage metrics will be cleared up as it is not possible to match them with the new structure, and all other metrics will be properly resumed from the "paused" position (e.g. number of processed records, throughput etc.).

SR-B82049 · Issue 341054

pxCoverInsKey set in audit history when childcase created

Resolved in Pega Version 7.4

On adding an audit note during the creation of the child case, the audit history did not contain the reference to the parent case. Eventually, when the case was referenced, the pxCoverInsKey was populated in the history table. This was caused by an ordering error in the logic and the system has been updated to correct it.

INC-189259 · Issue 674820

Big Decimal used while converting List to Page

Resolved in Pega Version 8.7

Previous work done to handle precision numbers in the JSON response that were being rounded or truncated when parsed for the DataSource page has been updated to also handle the case of mapping a list to a page.

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