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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-162262 · Issue 654966

Query added to find time zone for MSSQL database

Resolved in Pega Version 8.7

The exception "com.microsoft.sqlserver.jdbc.SQLServerException: xp_regread() returned error 5, 'Access is denied.'" was generated when the AES agent PushDBSizeInfo was being run. This was traced to the GetDBInfo activity trying to retrieve the time zone of the MSSQL database by executing a query that used a Microsoft SQL routine to read the windows registry to get the current time zone. The error was not due to security within the SQL Server, but instead was caused by Microsoft Windows security related to the permissions on the registry keys for the users under which specific SQL Server processes were running. To resolve this, an update has been made to call a different query which will get the time zone for the SQL Server.

INC-172849 · Issue 665983

SortPageList method updated for Obj-Sort

Resolved in Pega Version 8.7

Sorting page lists backed by a node level datapage using Obj-Sort was causing a ConcurrentModificationException. This has been resolved by updating the SorterImpl.sortPageList method to use java7CollectionsSort instead of collectionsSortWithInferenceEngineDisabled.

INC-184816 · Issue 674433

Added handling to find the workparty for FixCorrespondence

Resolved in Pega Version 8.7

Using a Send Email smart shape and triggering email by passing the target email ID instead of the workparty role triggered the email as expected, but if a fix correspondence flow was initiated due to some error during the transaction, it was not possible to resubmit the fix flow action. Investigation showed that this was due to the fix correspondence flow check using the party role, which had not been passed. This has been resolved by updating the corrUpdate and createAndProcessCorr activities to copy the pyCorrPage from NotifyOp which contains the getgetEmailSenderInfo and use it to set pyCorrPage.pyStreamType.

INC-172584 · Issue 654924

Deprecated NewWorkGadget registered for BAC

Resolved in Pega Version 8.7

Logging in through the Administrator portal and launching a new project resulted in a blank screen. Investigation traced this to the Create New Work action called in the NewWorkGadget control; because the NewWorkGadget is no longer used by Pega, it was not registered for use with BAC. To resolve this, validations have been added for Control: NewWorkGadget, and the control has been marked as deprecated.

SR-D79113 · Issue 543723

Updated DisplayAttachment to handle SIngleClick download from Case Worker portal

Resolved in Pega Version 8.4.1

On using the script "pega.ui.HarnessActions.doAttachmentSingleClick" in the Worker portal to download attachments displayed within a screen flow, the entire application was hanging and no action was invoked even on clicking the Continue or Finish buttons of the screen flow. Whenever an attachment is downloaded using the script function pega.ui.HarnessActions.doAttachmentSingleClick() , an iframe is used and changetracker is called to communicate data between different iframes. However, the case worker portal is a single thread model while the manager and admin portals are multi threaded, which resulted in changetracker freezing on the worker portal. To resolve this, the DisplayAttachment HTML rule has been updated to build the necessary changeTrackerMap for the worker portal.

INC-171753 · Issue 649441

Checks for Apache Tomcat 6 with MSSQL removed

Resolved in Pega Version 8.7

After implementing a specific local Tomcat configuration that removed the Tomcat version number from displaying on Tomcat standard error screens, the error "Tomcat 6 not supported or unable to detect version for custom Tomcat: Apache Tomcat. Contact Pega Customer Support!" appeared and Tomcat failed to start. Because Tomcat 6 was not supported for use with Microsoft SQL Server Systems, Pega used the ServletContext.getServerInfo() method to determine the Tomcat version; if the system used Tomcat 6 or an undetermined version in combination with MSSQL then the system would purposefully not start. As Tomcat 6 is no longer supported in Pega 8.5.2 and above, this check is unnecessary in those versions and the Tomcat version 6 checks in ClassMapImpl have been removed to allow serverAllowsMerge to return as true.

INC-189622 · Issue 682098

Cleaned up references to deprecated property type

Resolved in Pega Version 8.7

While using the Pega API to update a case from one application to another, an error was generated indicating the system was unable to find a property definition of “caseTypeClass” in pyAddableWorkList of the workpage. All properties in the clipboard pages of the work page are validated during this update: in this case, the check was for the caseTypeClass property, which is no longer used but which was on the clipboard page. To resolve this error, all remaining references to property casetypeclass have been removed.

INC-177470 · Issue 657142

Optimization prconfig check added for TableInformationMap

Resolved in Pega Version 8.7

A prconfig setting check has been added to the TableInformationMap use of OPTIMIZE_SMA_QUERY during its foreign key lookup.

INC-170551 · Issue 656559

Rule Assembly update for pxTextInput and pxDisplayText

Resolved in Pega Version 8.7

After the application restart, multiple rule assembly alerts were seen for pxTextInput and pxDisplayText . During first access, Assembly is done and container is cached in VTable; investigation showed that in this case, the Load class without the package name had a class not found issue, and then subsequent access tried to use the container from cache and assembly was not done. To prevent this, an update has been made to perform the class lookup using the package name and class name.

INC-182986 · Issue 668829

Property Rule Form refreshes after discarding changes

Resolved in Pega Version 8.7

After updating from Pega 8.2 to Pega 8.6 and migrating the properties, modifying any property rule and then discarding the change did not refresh the Property Rule Form. Investigation showed that the LOG-SYSTEM-PROPERTYOPTIMIZATION instance created during property optimization was not getting deleted when a property was deleted. As this was not getting deleted, the property was shown as optimized when adding the property back, causing confusion. This has been resolved by cleaning up the LOG-SYSTEM-PROPERTYOPTIMIZATION instance when the property is deleted and there is an optimization entry.

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