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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-178148 · Issue 660924

Handling added for SSO servlet name

Resolved in Pega Version 8.7

After update, logging into an external site was not working correctly due to the SSO URL being appended with "/app/default". This has been resolved by updating the code to handle the servlet name properly.

INC-188405 · Issue 673063

Handling added for SSO servlet name

Resolved in Pega Version 8.7

After update, logging into an external site was not working correctly due to the SSO URL being appended with "/app/default". This has been resolved by updating the code to handle the servlet name properly.

SR-B71077 · Issue 326659

IDP Encrypted connections working on SAML

Resolved in Pega Version 7.3.1

IDP initiated SAML 2.0 was not working, and generated the error "Unable to process the SAML WebSSO request : Missing Relaystate information in IDP Response". Authentication worked fine with unencrypted SAML token. This schema validation failure happened because encrypted attributes were previously being ignored by Pega due to an issue in the underlying openSAML library. To resolve this, a custom PegaSAMLValidator has been inserted to validate the assertion and honor encrypted attributes.

INC-163452 · Issue 631831

Validation correctly triggered when skipping flows

Resolved in Pega Version 8.4.5

When using a screen flow which allowed users to navigate the flow freely, validation was not triggered on submission. In addition the server or client side validation was being cleared when the case used optimistic locking. Investigation showed that pzShowConflicts was called for optimistic locking on FinishAssignment, which was clearing off the messages and allowing the flow submission. To correct this, a check has been added to pzShowConflicts to check for defer errors in screenflow while clearing page messages.

SR-B64353 · Issue 313990

Resolved assignment error when competing with SLA

Resolved in Pega Version 7.3.1

An Assignment error was occurring when the SLA competed with the user for an assignment. This was an error with setting the success indicator in the EstablishContext Activity, and has been fixed.

INC-175630 · Issue 653865

Application selections only announced when visible

Resolved in Pega Version 8.4.5

The elements of the application switcher were being announced by the NVDA screen reader even when toggled off, i.e. not visible. The issue was occurring because the focus was remaining at the search bar even after closing the app switcher window, and has been resolved by adding the necessary logic to switch the focus.

INC-175630 · Issue 653863

Application selections only announced when visible

Resolved in Pega Version 8.7

The elements of the application switcher were being announced by the NVDA screen reader even when toggled off, i.e. not visible. The issue was occurring because the focus was remaining at the search bar even after closing the app switcher window, and has been resolved by adding the necessary logic to switch the focus.

INC-180184 · Issue 665091

Assistance and diagnostics added for issue with opening imported 'when'

Resolved in Pega Version 8.7

After upgrade, attempting to open rules that were developed on lower environments and then imported resulted in unknown errors. A workaround has been added to skip and log any corrupted property that might be interfering with the rule opening: enable Skip-Corrupt-Property to put this in place. To improve diagnostics, the new logger NBA-WME-DEBUG has been added. If the error continues after using Skip-Corrupt-Property, Skip-Corrupt-Property should be disabled and NBA-WME-DEBUG should be enabled and kept active until the issue occurs again.

SR-B65744 · Issue 315671

Repaired use of custom case ID search

Resolved in Pega Version 7.3.1

After upgrade, custom search criteria for case IDs generated an error when pulling data from the database. This was traced to a change that removed CommonTLP as a fallback, and that default has been restored.

SR-B67327 · Issue 317826

pxUrgencyWorkStageSLA properly resets when no SLA on next stage

Resolved in Pega Version 7.3.1

pxUrgencyWorkStageSLA was not being reset when the next stage did not have an SLA. This has been resolved.

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