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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-178148 · Issue 660924

Handling added for SSO servlet name

Resolved in Pega Version 8.7

After update, logging into an external site was not working correctly due to the SSO URL being appended with "/app/default". This has been resolved by updating the code to handle the servlet name properly.

INC-188405 · Issue 673063

Handling added for SSO servlet name

Resolved in Pega Version 8.7

After update, logging into an external site was not working correctly due to the SSO URL being appended with "/app/default". This has been resolved by updating the code to handle the servlet name properly.

SR-A14004 · Issue 231765

Flow designer XML fixed when using copy/paste

Resolved in Pega Version 7.2.1

Copy and paste are available in the Flow Designer, but tickets where the End shape was copy/pasted and a new ticket set created for the new End shape resulted in incorrect XML. To correct this, the flowmethodbody function will use pyTicketShapes instead of pyModifierRefs for java generation.

SR-A21835 · Issue 243872

Flow names can now be found when using duplicate search mechanism

Resolved in Pega Version 7.2.1

When using the duplicate search mechanism and trying to resolve a case as duplicate, an error appeared indicating that the flow name could not be found. This was a handling error, and has been fixed.

INC-175630 · Issue 653863

Application selections only announced when visible

Resolved in Pega Version 8.7

The elements of the application switcher were being announced by the NVDA screen reader even when toggled off, i.e. not visible. The issue was occurring because the focus was remaining at the search bar even after closing the app switcher window, and has been resolved by adding the necessary logic to switch the focus.

INC-180184 · Issue 665091

Assistance and diagnostics added for issue with opening imported 'when'

Resolved in Pega Version 8.7

After upgrade, attempting to open rules that were developed on lower environments and then imported resulted in unknown errors. A workaround has been added to skip and log any corrupted property that might be interfering with the rule opening: enable Skip-Corrupt-Property to put this in place. To improve diagnostics, the new logger NBA-WME-DEBUG has been added. If the error continues after using Skip-Corrupt-Property, Skip-Corrupt-Property should be disabled and NBA-WME-DEBUG should be enabled and kept active until the issue occurs again.

SR-A14781 · Issue 246050

Timeout value honored for ConnectSOAP using JMS Transport

Resolved in Pega Version 7.2.1

ConnectSOAP has a response timeout function, but this setting was not being honored when JMS transport was used. This has been corrected.

INC-189259 · Issue 674820

Big Decimal used while converting List to Page

Resolved in Pega Version 8.7

Previous work done to handle precision numbers in the JSON response that were being rounded or truncated when parsed for the DataSource page has been updated to also handle the case of mapping a list to a page.

SR-D38318 · Issue 519715

Data pages explicitly cleared after QP use

Resolved in Pega Version 8.1.8

The Util Node was showing as Offline in the Search Landing Page, and when Jobs were submitted for execution from other Nodes the message "Detected active run with unreachable nodes" was logged. The util node, configured as a backgroundprocessing node, was running QPs; the queue size for custom QPs is 500 messages /queue items per minute, but investigation showed the requestor level and thread level data pages corresponding to the QP activities were not being cleared after use. This led to high heap memory issues that made the node unreachable, and has been resolved by adding code to explicitly remove the data pages when processing has finished.

INC-168253 · Issue 652547

Documentation updated for using Connect MQ with clustered queues

Resolved in Pega Version 8.7

After update to Pega Platform v8.6, an issue was seen with Connect MQ rules that used an alias queue. The support documentation has been revised to outline the necessary steps for updating an application to perform as expected. In the Pega-IntegrationEngine ruleset, create the following dynamic system settings and their default values: "mq/pmo" = 0 "mq/gmo" = 0 "mq/oo_request" = 1040 "mq/oo_response" = 16 For more information, dynamic system setting support articles are available.

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