SR-D33227 · Issue 510826
Check added for lock expiration when using Save for Default locking
Resolved in Pega Version 8.4
With the default case locking policy, during the process from creating a Case Object to Submit it was possible for multiple users to edit and save the same work object if the lock expired for the original user. No warnings appeared. To resolve this, handling has been added for a lock expiration scenario: previously, Save for Default locking was not considered. This has now been updated with a check that will evaluate whether or not the lock is gone before attempting to save.
SR-D24651 · Issue 495766
Proper assignment instructions sent when transferring
Resolved in Pega Version 8.4
Assignment instructions were not getting added properly when transferring to Workbaskets. Because both .pyInstruction and Param.InstructionNote are set in call Reassign (to workbasket), the same instruction value was being given twice. To resolve this, step 8 (Call Reassign) of Work-.pyReassignAssignment has been modified and will not send the InstructionNote param as instruction is already updated on the newassign page with the instruction value on reassign page in the previous step (step 7).
SR-D42243 · Issue 525773
Added handling for offline mobile attachments using PRFiles and Repositories
Resolved in Pega Version 8.4
Attaching a file on mobile and then immediately clicking on it to open it either did not open the attachment or the attachment opened and then the app stopped working with a "Sync Failed" error. Attachments were not synchronized on the server, and when synchronization was re-tried the attachment was duplicated on attachment list. This was traced to the system being configured to use PRFile API for synchronizing attachments along with Repositories to store attachments; when the processing "commitAttachment" action was processed, it called the Work-.AttachFile activity to finalize attachment upload, but the activity was called without the mandatory attachment InputStream required when using PRFile + Repositories. This has been resolved by ensuring there is a call to Work-.AttachFile with InputStream in cases where PRFiles and Repositories are enabled.
SR-D39264 · Issue 518841
Multiple files uploaded using "select file" will be handled asynchronously
Resolved in Pega Version 8.4
In order to resolve an intermittent error when uploading multiple files using the "select file" button, each file will be uploaded asynchronously to avoid overloading the browser threshold.
SR-D30687 · Issue 500892
Update message clarified for manual case update after SmartEmail shape used
Resolved in Pega Version 8.4
For a case with #1 Optimistic Lock and #2 a SendEmail smart shape in the middle of a flow, once the SendEmail updated the case in the background, updating the case manually resulted in a "Please re-submit" message being displayed without any explanation. This has been resolved by ensuring that instead of a resubmit message (system update), the system will show a refresh message (normal update).
SR-D43272 · Issue 516441
Local user lookup modifed to use requestor level data page to improve performance
Resolved in Pega Version 8.4
In a system with many users (over 40k), attempting to search for a user to send a private message was taking an excessive amount of time. Analysis found that all of the users were being loaded at once in a page list of type Code-Pega-List. This led to errors indicating the Page List property had more elements than the specified threshold, but pagination could not be added as the activity and RD are final. To improve performance, this process has been modified to use a data page at the requestor level instead.
SR-D28293 · Issue 498235
Pega Survey answer values support special characters
Resolved in Pega Version 8.4
When using a Complex radio control (RadioButtonComplexQuestionSurvey), a selected option that used answer values containing special characters was cleared on refresh. This was traced to a mismatch between strAnswer and strValue in the control logic, and has been corrected.
SR-D37275 · Issue 519029
Enabled PDF attachment for iPad Safari
Resolved in Pega Version 8.4
It was not possible to select the PDF option when attempting to attach a file while using iPad Safari. This has been corrected.
SR-D51535 · Issue 519476
Enhanced discrimination for tasks in MyPega spaces
Resolved in Pega Version 8.4
When using My Pega for spaces and tasks, using drag and drop to move many cases around quickly resulted in tasks intermittently ending up in a state where they could not be updated further and became unusable. Analysis showed that because the milliseconds part of the update time was rounded, the logic of comparing for value between 0 and 1000 failed when the comparison returned -ve value. To resolve this, the comparison has been modified to !=0 and the 'when' rule pyContinueTaskProcessing has been added as an extension along with the appropriate usage guide to restrict processing. By default, the system will consider task name, description, due date, assignee, and rank properties; if more properties are needed to evaluate, this when rule can help.
SR-D33930 · Issue 507972
Check added to pyWorkPage before context page replacement
Resolved in Pega Version 8.4
When given an assignment configured with Save and Next buttons where the on-click of the Next button triggered FinishAssignment and the case type used Optimistic locking, the workobject lock was not acquired and an error was thrown when clicking Save and then the Next button. Investigation showed that the lock was not acquired because the pyCaseUpdateInfo page was not available in the work object under pyWorkPage. This was traced to the 'When' condition used to display the delete icon on a pulse post. This When condition needs to be evaluated on the context page (in this case, the work page), but when multiple posts are present on the WorkObject) the pyWorkPage was being replaced with a fresh copy from the DB and any updates on the current work page were lost. To resolve this, the behavior has been changed from always creating a context page to only creating the context page if one does not already exist on the Thread.