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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D33227 · Issue 510826

Check added for lock expiration when using Save for Default locking

Resolved in Pega Version 8.4

With the default case locking policy, during the process from creating a Case Object to Submit it was possible for multiple users to edit and save the same work object if the lock expired for the original user. No warnings appeared. To resolve this, handling has been added for a lock expiration scenario: previously, Save for Default locking was not considered. This has now been updated with a check that will evaluate whether or not the lock is gone before attempting to save.

SR-D24651 · Issue 495766

Proper assignment instructions sent when transferring

Resolved in Pega Version 8.4

Assignment instructions were not getting added properly when transferring to Workbaskets. Because both .pyInstruction and Param.InstructionNote are set in call Reassign (to workbasket), the same instruction value was being given twice. To resolve this, step 8 (Call Reassign) of Work-.pyReassignAssignment has been modified and will not send the InstructionNote param as instruction is already updated on the newassign page with the instruction value on reassign page in the previous step (step 7).

INC-175630 · Issue 653863

Application selections only announced when visible

Resolved in Pega Version 8.7

The elements of the application switcher were being announced by the NVDA screen reader even when toggled off, i.e. not visible. The issue was occurring because the focus was remaining at the search bar even after closing the app switcher window, and has been resolved by adding the necessary logic to switch the focus.

SR-D39264 · Issue 518841

Multiple files uploaded using "select file" will be handled asynchronously

Resolved in Pega Version 8.4

In order to resolve an intermittent error when uploading multiple files using the "select file" button, each file will be uploaded asynchronously to avoid overloading the browser threshold.

INC-154189 · Issue 617247

Harness used to determine read-only for button/text input

Resolved in Pega Version 8.4.4

If a button/text input was configured to always be editable in a section by using the /v1/cases/{ID}/pages/{pageID} API (say i.e PageID as Review), the button/text input was always returned as readonly. This was due to the API being hardcoded to return readonly info, and has been resolved by updating pzGetPageDetails to not force read-only and let the harness configuration decide the behavior.

SR-D30687 · Issue 500892

Update message clarified for manual case update after SmartEmail shape used

Resolved in Pega Version 8.4

For a case with #1 Optimistic Lock and #2 a SendEmail smart shape in the middle of a flow, once the SendEmail updated the case in the background, updating the case manually resulted in a "Please re-submit" message being displayed without any explanation. This has been resolved by ensuring that instead of a resubmit message (system update), the system will show a refresh message (normal update).

INC-173725 · Issue 656480

Logic updated for DX API retrieving View/Action ID using embedded property

Resolved in Pega Version 8.7

While calling the DX API using Assignment ID and action ID, a 500 error response was logged indicating that the server encountered an unexpected condition that prevented it from fulfilling the request. Investigation traced this to the logic used for resolving an embedded property referenced in a control/field to identify the correct page class. In a non-work object context for flow actions the new assign page doesn't exist, but the system was checking for it and clearing off errors from the named page. This has been corrected.

INC-150172 · Issue 611774

Updated class handling for View field security

Resolved in Pega Version 8.4.4

When using a defined View which returned a page and its fields and used an inherited custom work party definition, trying to update the pyWorkParty(Customer) by calling the "post /assignments/{ID}/{actionID}" did not work as expected when Field Security was ON. This was traced to the field security relying on the design time page class information stored in the list/group property, and has been updated to resolve the view fields using actual class information from the work page.

INC-149823 · Issue 608354

DX API returns properly referenced icon class for embedded page

Resolved in Pega Version 8.4.4

When using the DX API to build an Angular JS UI, the response returned from the GET /cases/{ID}/actions/{actionID} api did not return the iconStyle for an icon class that uses a property reference when the flow is on an embedded page. This has been resolved by adding code to set the correct context for pzAPICreateJsonForModes and pzAPICreateJsonForField Rule-Utility-Function.

INC-146174 · Issue 602868

Chevron vs Back button in screen flow made consistent

Resolved in Pega Version 8.4.4

When using the TabbedScreenFLow7 harness with the "Enable navigation Link" and "Only allow navigating back to step" settings for the flow along with client-side validations, the validations were ignored when using the back button but using the chevron displayed a validation error. Investigation showed that the case action area buttons and bread crumb navigation were out of sync during the back button operation. This has been resolved by updating the ProcessStep function in BreadCrumbTrial library to pass skipValidations while calling gotoprevioustask.

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