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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D26589 · Issue 496722

Formula properly evaluated in pxParseExcelFile activity

Resolved in Pega Version 8.4

When trying to use the activity pxParseExcelFile on an Excel file containing three sheets where each sheet had a different pagelist, the properties mentioned in sheet 1 were populated on upload but the remaining sheets only showed the error message "Could not get clipboard property for reference Work Queues.". This was caused by an error in Row index handling for the additional sheets, and has been resolved by updating the logic to populate the data in the clipboard.

SR-D42244 · Issue 507486

Top page reference made explicit for alternate stage visibility condition

Resolved in Pega Version 8.4

After upgrade, trying to use Save-As on the caseType rule to move it to a higher Ruleset version resulted in the alternate stage configuration setting not showing correctly. This was due to the "set Value" action not being performed correctly when the save-as was performed, causing the client visibility condition on the DL cell which included the master details section to not be shown. This has been corrected by ensuring there is a proper reference to the top page in this scenario.

SR-D19999 · Issue 488268

Logic updated for displaying email attachments

Resolved in Pega Version 8.4

Once an Email had been sent with attachments, additional attachments could be added to the work object at a later time and would show up when the work object was opened as if they had been part of the original transmission of the message. This was traced to the logic not accounting for for the state of the data-corr-email object and showing all the work object attachments as sent as part of the email irrespective of when the attachment was added. To resolve this, the system has been updated to save all the attachment keys that are sent as part of the email on the data-corr-email instance and use that property while retrieving the list of attachments sent on the email. If the attachment is deleted, no hyperlink will be shown but instead a message on hover on the attachment memo will note that the attachment was deleted and not available for download.

SR-D22415 · Issue 493442

Enhancement added to expose BrowserAttachmentTypeTable

Resolved in Pega Version 8.4

By default, the inline view of PDF files appears with the thread name visible. An enhancement has been made to expose pzBrowserAttachmentTypeTable as a py rule: when the DT is overridden such that return is false for PDF, the inline view is not displayed but instead the PDF is downloaded when clicked.

SR-D24470 · Issue 494628

Custom attachment category parameter passed to dropdown

Resolved in Pega Version 8.4

Attempting to use the out-of-the-box “Attachments control” which was configured at design time to use a custom category where both the custom category and the section class were in the same work class resulted in the attachment category dropdown defaulting to “File” instead of the custom category. Investigation showed that the custom attachment category name configured on the control was missing in one of the pre-processing activities sequence. To resolve this, the activity Work-.pzInitAttachContent and the initAttachmentPage activity have been updated to pass the custom attachment category parameter.

SR-D54200 · Issue 516776

Custom attachment category parameter passed to dropdown

Resolved in Pega Version 8.4

Attempting to use the out-of-the-box “Attachments control” which was configured at design time to use a custom category where both the custom category and the section class were in the same work class resulted in the attachment category dropdown defaulting to “File” instead of the custom category. Investigation showed that the custom attachment category name configured on the control was missing in one of the pre-processing activities sequence. To resolve this, the activity Work-.pzInitAttachContent and the initAttachmentPage activity have been updated to pass the custom attachment category parameter.

SR-D47146 · Issue 515649

Pick Values modal updated for deprecated list view handling

Resolved in Pega Version 8.4

Pick values were not displaying in the menus below Case Management-> Tools -> My Work, including "Work entered by me", "Work by workbasket", and "Work resolved by me recently". This was due to the use of deprecated list views: the pick values modal was failing to show and hide the busy indicator because the indicator now uses jQuery, but list view does not include jQuery. In order to resolve this, the equivalent Report Definition pyEnteredByMe has now been added under the navigation rule : pzProcessAndCaseRulesMainMenu.

SR-D47018 · Issue 517033

Corrected parameter being encrypted during change portal configuration

Resolved in Pega Version 8.4

After configuring a changePortalLayout control using .pyDescription as property, trying to switch the portal was throwing a error page. The same configuration worked in earlier platform versions. This was traced to recent updates where the activity parameter ended up being encrypted along with the activity name, and has been resolved by removing the parameter from encryption input and adding it to encryption output.

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