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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-163452 · Issue 631831

Validation correctly triggered when skipping flows

Resolved in Pega Version 8.4.5

When using a screen flow which allowed users to navigate the flow freely, validation was not triggered on submission. In addition the server or client side validation was being cleared when the case used optimistic locking. Investigation showed that pzShowConflicts was called for optimistic locking on FinishAssignment, which was clearing off the messages and allowing the flow submission. To correct this, a check has been added to pzShowConflicts to check for defer errors in screenflow while clearing page messages.

INC-175630 · Issue 653865

Application selections only announced when visible

Resolved in Pega Version 8.4.5

The elements of the application switcher were being announced by the NVDA screen reader even when toggled off, i.e. not visible. The issue was occurring because the focus was remaining at the search bar even after closing the app switcher window, and has been resolved by adding the necessary logic to switch the focus.

INC-175630 · Issue 653863

Application selections only announced when visible

Resolved in Pega Version 8.7

The elements of the application switcher were being announced by the NVDA screen reader even when toggled off, i.e. not visible. The issue was occurring because the focus was remaining at the search bar even after closing the app switcher window, and has been resolved by adding the necessary logic to switch the focus.

INC-127077 · Issue 564107

Busy indicator appears when uploading via Select

Resolved in Pega Version 8.2.7

After update, the “loading symbol” (busy indicator) was not appearing while uploading large attachments using the Select button. This was a missed use case in recent changes to related to AsyncUpload, and has been resolved.

SR-D26785 · Issue 495892

Corrected error when persisting temporary work object

Resolved in Pega Version 8.2.4

When persisting a temporary work object using the Persist case shape, the internal assignment handle was not updated to include the work object's ID. Subsequent attempts to access the internal assignment (such as the "Edit" button on the Review Harness) resulted in errors. Investigation showed that when a temporary case was persisted, pyInternalAssignmentHandle was not getting recalculated after pzInsKey was updated. To resolve this, the configuration on the edit button has been modified to use .pxFlow(pzInternalCaseFlow).pxAssignmentKey which is what pyInternalAssignmentHandle declare expression was also returning.

INC-143861 · Issue 597557

pzIsScalar 'when' rule updated for Value list and Value group

Resolved in Pega Version 8.5.2

When using the GET/Cases/{ID} API to fetch details about a case, an intermittent HTTP 500 error appeared. This was traced to the 'when' condition pzIsScalar being returned as true for the ValueList property types and trying to set the value on the summaryData embedded page. This has been resolved by updating the pzIsScalar 'when' rule to better handle Value list and Value group.

SR-D32525 · Issue 505467

Dirty check added to offer save/discard changes when closing tab

Resolved in Pega Version 8.2.4

With the OOTB section enabled, performing a change in the form (changing a text value, selecting a option in a dropdown, etc.) and closing the case generated an unexpected alert indicating that the case was changed and the modifications were lost. This differs from the previous behavior of showing the section pyDirtyCheckConfirm which offered the opportunity to save the work. This was a missed use case and has been resolved by updating the system to perform a check for the dirty state when closing the interaction and show a modal dialog asking the user to choose either save/discard if dirty.

INC-173725 · Issue 656480

Logic updated for DX API retrieving View/Action ID using embedded property

Resolved in Pega Version 8.7

While calling the DX API using Assignment ID and action ID, a 500 error response was logged indicating that the server encountered an unexpected condition that prevented it from fulfilling the request. Investigation traced this to the logic used for resolving an embedded property referenced in a control/field to identify the correct page class. In a non-work object context for flow actions the new assign page doesn't exist, but the system was checking for it and clearing off errors from the named page. This has been corrected.

INC-176091 · Issue 652122

Busy indicator correctly resolves with Microsoft Internet Explorer upload

Resolved in Pega Version 8.4.5

When using Microsoft Internet Explorer to upload documents, the busy indicator was not resolving after the file was attached. This was due to a missed use case in work done around the timing of the busy indicator when attaching multiple files, and has been resolved by modifying PzMultiFilePath to ensure the busy Indicator is removed when the file count is zero.

INC-149823 · Issue 608352

DX API returns properly referenced icon class for embedded page

Resolved in Pega Version 8.5.2

When using the DX API to build an Angular JS UI, the response returned from the GET /cases/{ID}/actions/{actionID} api did not return the iconStyle for an icon class that uses a property reference when the flow is on an embedded page. This has been resolved by adding code to set the correct context for pzAPICreateJsonForModes and pzAPICreateJsonForField Rule-Utility-Function.

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