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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-176091 · Issue 652121

Busy indicator correctly resolves with Microsoft Internet Explorer upload

Resolved in Pega Version 8.5.4

When using Microsoft Internet Explorer to upload documents, the busy indicator was not resolving after the file was attached. This was due to a missed use case in work done around the timing of the busy indicator when attaching multiple files, and has been resolved by modifying PzMultiFilePath to ensure the busy Indicator is removed when the file count is zero.

INC-162550 · Issue 630273

Read-only text controls properly localized

Resolved in Pega Version 8.5.4

An issue with localization of property references used in read-only text controls when calling dx api v1 /assignments/{ID}/actions/{ID} in context of DataGather application in attachment JSON response has been corrected.

INC-166820 · Issue 649968

Blank parameter handling added to assignments function

Resolved in Pega Version 8.5.4

When calling the Pega v1 API /assignments/{ID}/actions/{actionID} a 500 Internal Server Error status was returned if the configuration included an Autocomplete configured with two fields where the second had the "Use in Search" setting enabled. An error was also logged. Once the error occurred, editing the Autocomplete to disable the second "Use in Search" did not stop the error; the entire Autocomplete had to be deleted and recreated. This was traced to the system trying to set a blank parameter due to the autocomplete being configured with a data page with no parameters, and has been resolved by modifying the pzAPIDetermineOptionsFromPage Rule-Utility-Function to not set parameters when the parameter key is blank.

INC-175882 · Issue 658642

Updated bulk action audit history logic and security

Resolved in Pega Version 8.4.6

After update, using the standard bulk action feature did not record an audit history entry for the SLA action on a case. This was traced to changes made around authorization for opening worklists when using pzBulkProcessItem that limited the audit history to reassign, transfer or transfer assignment, and has been resolved by updating the login the Work-pzBulkProcessItem activity. In addition, the Require authentication to run checkbox has been enabled on the Security tab of the activity, and the Allow invocation from browser checkbox has been disabled.

INC-162168 · Issue 634934

Refresh works for nested lists

Resolved in Pega Version 8.5.4

After creating Pagelist A with another Pagelist within (B), a section was created with a repeating dynamic layout to display Pagelist A and a button was added with action set to refresh this section. In the embedded section of the repeating dynamic layout, a nested repeating dynamic layout was created for Pagelist B and a button was set to refresh this section. When using this configuration, the refresh was returning the actionID for Pagelist A regardless of which button was used. To resolve this, an update has been made which will iterate over the stack and append the individual indexes to the encoded value in the pzAPICreateJsonForField function.

INC-161948 · Issue 638962

Locking settings enabled for circumstanced case types

Resolved in Pega Version 8.5.4

Optimistic locking options were not present for a circumstanced case type, and the option to select the "Lock parent case when an action is performed on this case" check box was not available. However, when the parent case type was enabled with optimistic locking, a circumstanced child case could inherit a lock from its parent. Because "Lock parent case when an action is performed on this case" was not enabled on the circumstanced child case type, trying to update the parent case from the child case and save the parent case resulted in a "Lock not held on parent" error. This was a missed use case, and has been resolved by enabling locking settings in Case Designer for circumstanced case types.

INC-173953 · Issue 650851

Updated Pega DX API special character handling

Resolved in Pega Version 8.5.4

When the using Pega API v1 and invoking api/v1/cases/{ID}/actions/{actionID} for a few fields in section, special characters were being converted into HTML entities. For example,"You'll usually find this information in your terms and conditions." was being converted as "You& #39;ll usually find this information in your terms and conditions" in the API response. This has been resolved by updating the system to ensure the pyDXAPIEncodeValues application setting is honored.

INC-163154 · Issue 638099

Code updated for bulk actions buttons

Resolved in Pega Version 8.5.4

After upgrade, hovering over the "Filter case" button in pzBullkUpdate and the "Create" and "Clear" buttons in pzBulkAddActions caused them to disappear. The warning "This button generates markup that was used to support the older browsers. It is recommended that you update it to the newer markup" was shown, and an update code button appeared. Some custom rules exhibited the same behavior initially, but worked as expected after updating the code and saving them. This has been resolved by updating the buttons in pzBulkUpdate and pzAddBulkActions with the latest UI technologies used for button control codes.

INC-165445 · Issue 649150

Corrected case for Location output parameter name

Resolved in Pega Version 8.5.4

The activity pzCreateCaseV2Impl which is used for the create case API was not returning the "location" output parameter due to the parameter being set as "Location", with capital L inside activity pzCreateCaseInternal at step 10. This has been corrected by renaming the parameter 'location' to 'Location'.

INC-170041 · Issue 649669

Check and error message added for filename containing "%00"

Resolved in Pega Version 8.5.4

At the time of file attachment or upload, if the file name contained % followed by two 0s (%00), the file upload mechanism distorted the UI and the Pega logo screen popped up. The file was saved properly in the ServiceExport directory, but while fetching the attachment info, the file was split in two because the engine considered %00 as a delimiter. This has been resolved by adding a file name check and a pyInvalidFileName field value to be used for an error message.

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