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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-B75096 · Issue 329225

Bulk actions filter clears previous value

Resolved in Pega Version 7.4

When running Bulk Actions, attempting to delete filter conditions was resetting clipboard values and no results were displayed. This was an unintended consequence of changes that retained pyUserIdentifier on the conditions page even when "Assigned to Operator" was not in the filter list. To correct this, it will be removed when pyUsage is not equal to Operator.

INC-144265 · Issue 609287

Updated timestamp handling for duplicate key issue with PyCompleteAutomation

Resolved in Pega Version 8.4.4

Occasionally a robot failed to complete a case due to a duplicate key exception. This was an issue with the History record creation due to duplicate key erlated to the timestamp, and has been resolved by updating the timestamp handling so that the REST API will use 'getCurrentTimeStampUnique' and for other cases 'pxGetCurrentTimeStampThreadUnique' will be used.

INC-172584 · Issue 654924

Deprecated NewWorkGadget registered for BAC

Resolved in Pega Version 8.7

Logging in through the Administrator portal and launching a new project resulted in a blank screen. Investigation traced this to the Create New Work action called in the NewWorkGadget control; because the NewWorkGadget is no longer used by Pega, it was not registered for use with BAC. To resolve this, validations have been added for Control: NewWorkGadget, and the control has been marked as deprecated.

SR-B14783 · Issue 291708

Added image retrieval support to correspondence rule

Resolved in Pega Version 7.4

If images were present in the correspondence rule used to send emails, no images were visible in the emails sent out from Pega after restart. This was traced to 'SendEmailNotification' using the 'StaticContentUtilsImpl.getResolvedFile(String)' engine API to fetch the Image bytes, which did not have the necessary support to fetch 'Data-Content-Image' content. This has been added.

SR-B74711 · Issue 328307

Added image retrieval support to correspondence rule

Resolved in Pega Version 7.4

If images were present in the correspondence rule used to send emails, no images were visible in the emails sent out from Pega after restart. This was traced to 'SendEmailNotification' using the 'StaticContentUtilsImpl.getResolvedFile(String)' engine API to fetch the Image bytes, which did not have the necessary support to fetch 'Data-Content-Image' content. This has been added.

SR-B95152 · Issue 341223

Leading spaces preserved in Pega Pulse

Resolved in Pega Version 7.4

Multiple white spaces in div will be shown as single space by browser at run time, leading to Pega Pulse appearing to trim leading spaces from lines using the pxFeed section and User-submitted formatting not being preserved. To resolve this, the white-space CSS property of .pulse-display-post CSS class has been modified to use pre-wrap.

SR-C9808 · Issue 351050

Resolved duplicate assignments in app

Resolved in Pega Version 7.4

Assignments were being duplicated in the app due to the system using a stale cover page. This has been corrected.

INC-189622 · Issue 682098

Cleaned up references to deprecated property type

Resolved in Pega Version 8.7

While using the Pega API to update a case from one application to another, an error was generated indicating the system was unable to find a property definition of “caseTypeClass” in pyAddableWorkList of the workpage. All properties in the clipboard pages of the work page are validated during this update: in this case, the check was for the caseTypeClass property, which is no longer used but which was on the clipboard page. To resolve this error, all remaining references to property casetypeclass have been removed.

INC-175762 · Issue 669398

BulkProcess harness deprecated in favor of BulkProcessing

Resolved in Pega Version 8.7

The harness pzBulkProcess has been marked as deprecated. In place of this, implement the new Bulk Action functionality available using the harness pzBulkProcessing.

INC-163154 · Issue 638100

Code updated for bulk actions buttons

Resolved in Pega Version 8.7

After upgrade, hovering over the "Filter case" button in pzBullkUpdate and the "Create" and "Clear" buttons in pzBulkAddActions caused them to disappear. The warning "This button generates markup that was used to support the older browsers. It is recommended that you update it to the newer markup" was shown, and an update code button appeared. Some custom rules exhibited the same behavior initially, but worked as expected after updating the code and saving them. This has been resolved by updating the buttons in pzBulkUpdate and pzAddBulkActions with the latest UI technologies used for button control codes.

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