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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D33227 · Issue 510826

Check added for lock expiration when using Save for Default locking

Resolved in Pega Version 8.4

With the default case locking policy, during the process from creating a Case Object to Submit it was possible for multiple users to edit and save the same work object if the lock expired for the original user. No warnings appeared. To resolve this, handling has been added for a lock expiration scenario: previously, Save for Default locking was not considered. This has now been updated with a check that will evaluate whether or not the lock is gone before attempting to save.

SR-A76381 · Issue 252860

Customizable when added for PegaPULSE delete button

Resolved in Pega Version 7.2.2

In order to support more customization, an enhancement has been added to hide the delete link on PegaPULSE entries based on conditional circumstances (i.e. entry is older than x hours). The overridable when rule 'pyCanDeletePost' has been provided and is referenced in the pzISCurrentUser when rule with AND condition to the existing condition.

SR-A76381 · Issue 252811

Customizable when added for PegaPULSE delete button

Resolved in Pega Version 7.2.2

In order to support more customization, an enhancement has been added to hide the delete link on PegaPULSE entries based on conditional circumstances (i.e. entry is older than x hours). The overridable when rule 'pyCanDeletePost' has been provided and is referenced in the pzISCurrentUser when rule with AND condition to the existing condition.

SR-D24651 · Issue 495766

Proper assignment instructions sent when transferring

Resolved in Pega Version 8.4

Assignment instructions were not getting added properly when transferring to Workbaskets. Because both .pyInstruction and Param.InstructionNote are set in call Reassign (to workbasket), the same instruction value was being given twice. To resolve this, step 8 (Call Reassign) of Work-.pyReassignAssignment has been modified and will not send the InstructionNote param as instruction is already updated on the newassign page with the instruction value on reassign page in the previous step (step 7).

SR-A24719 · Issue 252331

Correct Bulk processing status when no transfer occurs

Resolved in Pega Version 7.2.2

Searching by Work bulk processing was not transferring items when there were multiple assignments yet was showing a Transferred status and not displaying an error. This was traced to a missing 'when' condition check in the handling, and has been fixed.

SR-B1873 · Issue 271608

Fork shape works with both when and percentage connectors

Resolved in Pega Version 7.2.2

An error was generated when trying to save a flow rule that contained both percentage connectors and When rules fork shapes. This was due to the 'ValidateModelProcess' activity getting all connectors in the flow and checking if there is at least one connector with Percentage, then iterating each decision shape by iterating the connectors and checking for percentage error scenarios. To fix this issue, the system will get the connectors from the decision shape in context and check if at least there is one percentage connector, then check for validation after that.

SR-B238 · Issue 271610

Fork shape works with both when and percentage connectors

Resolved in Pega Version 7.2.2

An error was generated when trying to save a flow rule that contained both percentage connectors and When rules fork shapes. This was due to the 'ValidateModelProcess' activity getting all connectors in the flow and checking if there is at least one connector with Percentage, then iterating each decision shape by iterating the connectors and checking for percentage error scenarios. To fix this issue, the system will get the connectors from the decision shape in context and check if at least there is one percentage connector, then check for validation after that.

SR-D39264 · Issue 518841

Multiple files uploaded using "select file" will be handled asynchronously

Resolved in Pega Version 8.4

In order to resolve an intermittent error when uploading multiple files using the "select file" button, each file will be uploaded asynchronously to avoid overloading the browser threshold.

SR-A87755 · Issue 256118

Fixed Dynamic Class Reference use for the workbasket name in Wait shape

Resolved in Pega Version 7.2.2

Error "Unable to open assigned's Data-Admin-WorkBasket record" was thrown when using a Dynamic Class Reference to refer the workbasket name in Wait shape. This was traced to the Workbasket in the Wait shape being quoted, leading to the property reference not being honored The quoting of the workbasket has been removed in the pzAfterWait.

SR-A87755 · Issue 256079

Fixed Dynamic Class Reference use for the workbasket name in Wait shape

Resolved in Pega Version 7.2.2

The error "Unable to open assigned's Data-Admin-WorkBasket record" was thrown when using a Dynamic Class Reference to refer the workbasket name in Wait shape. This was traced to the Workbasket in the Wait shape being quoted, leading to the property reference not being honored. The quoting of the workbasket has been removed in the pzAfterWait.

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