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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-A76381 · Issue 252860

Customizable when added for PegaPULSE delete button

Resolved in Pega Version 7.2.2

In order to support more customization, an enhancement has been added to hide the delete link on PegaPULSE entries based on conditional circumstances (i.e. entry is older than x hours). The overridable when rule 'pyCanDeletePost' has been provided and is referenced in the pzISCurrentUser when rule with AND condition to the existing condition.

SR-A76381 · Issue 252811

Customizable when added for PegaPULSE delete button

Resolved in Pega Version 7.2.2

In order to support more customization, an enhancement has been added to hide the delete link on PegaPULSE entries based on conditional circumstances (i.e. entry is older than x hours). The overridable when rule 'pyCanDeletePost' has been provided and is referenced in the pzISCurrentUser when rule with AND condition to the existing condition.

SR-A24719 · Issue 252331

Correct Bulk processing status when no transfer occurs

Resolved in Pega Version 7.2.2

Searching by Work bulk processing was not transferring items when there were multiple assignments yet was showing a Transferred status and not displaying an error. This was traced to a missing 'when' condition check in the handling, and has been fixed.

SR-B1873 · Issue 271608

Fork shape works with both when and percentage connectors

Resolved in Pega Version 7.2.2

An error was generated when trying to save a flow rule that contained both percentage connectors and When rules fork shapes. This was due to the 'ValidateModelProcess' activity getting all connectors in the flow and checking if there is at least one connector with Percentage, then iterating each decision shape by iterating the connectors and checking for percentage error scenarios. To fix this issue, the system will get the connectors from the decision shape in context and check if at least there is one percentage connector, then check for validation after that.

SR-B238 · Issue 271610

Fork shape works with both when and percentage connectors

Resolved in Pega Version 7.2.2

An error was generated when trying to save a flow rule that contained both percentage connectors and When rules fork shapes. This was due to the 'ValidateModelProcess' activity getting all connectors in the flow and checking if there is at least one connector with Percentage, then iterating each decision shape by iterating the connectors and checking for percentage error scenarios. To fix this issue, the system will get the connectors from the decision shape in context and check if at least there is one percentage connector, then check for validation after that.

INC-143861 · Issue 597558

pzIsScalar 'when' rule updated for Value list and Value group

Resolved in Pega Version 8.2.8

When using the GET/Cases/{ID} API to fetch details about a case, an intermittent HTTP 500 error appeared. This was traced to the 'when' condition pzIsScalar being returned as true for the ValueList property types and trying to set the value on the summaryData embedded page. This has been resolved by updating the pzIsScalar 'when' rule to better handle Value list and Value group.

SR-A87755 · Issue 256118

Fixed Dynamic Class Reference use for the workbasket name in Wait shape

Resolved in Pega Version 7.2.2

Error "Unable to open assigned's Data-Admin-WorkBasket record" was thrown when using a Dynamic Class Reference to refer the workbasket name in Wait shape. This was traced to the Workbasket in the Wait shape being quoted, leading to the property reference not being honored The quoting of the workbasket has been removed in the pzAfterWait.

SR-A87755 · Issue 256079

Fixed Dynamic Class Reference use for the workbasket name in Wait shape

Resolved in Pega Version 7.2.2

The error "Unable to open assigned's Data-Admin-WorkBasket record" was thrown when using a Dynamic Class Reference to refer the workbasket name in Wait shape. This was traced to the Workbasket in the Wait shape being quoted, leading to the property reference not being honored. The quoting of the workbasket has been removed in the pzAfterWait.

INC-136383 · Issue 584518

Delegated SLA rule allows "Notify party"

Resolved in Pega Version 8.2.8

When modifying an SLA that had been delegated to an access group, setting the perform action to "Notify Party" did not present an option to select a user to notify. Attempting to submit the change resulted in the error "pzGoalCorrName—Value cannot be blank" and the rule was not saved. This was a missed use case with the delegation of SLA when notify party was used. and has been resolved.

INC-135161 · Issue 580934

Upload with "Select File" works in Microsoft Internet Explorer

Resolved in Pega Version 8.2.8

When using Microsoft Internet Explorer, uploading a document was failing on the first try when using the "Select File" button. The second attempt worked as expected. This was an intended consequence of work done to enable attaching the same file after deleting it, and was related to Microsoft Internet Explorer calling an "onChange" which caused the "pzAttachFileDDFileList" section which is used to display the attachments uploaded to not be properly refreshed. This has been resolved by updating the pzMultiFilePath control handling of the success and failure of the upload function call.

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