SR-A11534 · Issue 227038
ExecuteSLA activity modified to avoid requeue errors
Resolved in Pega Version 7.2.1
When a broken process SLA was requeued, it went back into the broken queue because the underlying problem assignment was never marked as repaired on requeue. When execution of SLA fails, the assignments are marked as problem assignments in ExecuteSLA activity. The ExecuteSLA activity has now been changed to avoid creating a assignment error by instead using Obj-Cancel to roll back the assignment submission so items can be requeued directly from the SMA portal.
SR-D37444 · Issue 507038
WorkBasketGadget control updated for improved backwards compatibility
Resolved in Pega Version 8.2.4
After upgrade, the WorkBasketGadget Control was not retrieving the work queues. This was traced to a backwards compatibility issue introduced when greater security was put in place. The control WorkBasketGadget contains a call to pzEncryptURLActionString that was introduced in 8.x versions of the platform to encrypt URLs to avoid hijacking. The content of the URL relies on the pxRequestor.pxWorkGroup property, which is resolved using pega:reference tags. This approach was working in versions below 8.x, but these tags were not resolved at runtime. To correct this, requestorWorkGroup will be resolved as string and passed as a parameter instead of using pega:reference tags.
INC-162168 · Issue 644731
Refresh works for nested lists
Resolved in Pega Version 8.7
After creating Pagelist A with another Pagelist within (B), a section was created with a repeating dynamic layout to display Pagelist A and a button was added with action set to refresh this section. In the embedded section of the repeating dynamic layout, a nested repeating dynamic layout was created for Pagelist B and a button was set to refresh this section. When using this configuration, the refresh was returning the actionID for Pagelist A regardless of which button was used. To resolve this, an update has been made which will iterate over the stack and append the individual indexes to the encoded value in the pzAPICreateJsonForField function.
SR-A20087 · Issue 238967
Removed date truncation to allow alternate calendar formats
Resolved in Pega Version 7.2.1
When locale was set to Japan, the date in the calendar for the weekly option was incorrectly truncated. This truncation was based on an assumption that the date could be captured in the first four digits of dd/mm/yy, and failed to consider the alternate format for locales that use yy/mm/dd. The truncation logic has been removed to fix the issue.
SR-A15491 · Issue 231066
Access control added for duplicate work baskets
Resolved in Pega Version 7.2.1
out-of-the-box functionality allows a user to add duplicate workbaskets to all users. An option has now been added to set restrictions on this ability: the 'when' rule "PYHAVEWORKBASKETSEDITACCESS" can be used to control access to the ability to add or modify the workbaskets as desired. In addition, a validation check will be performed on any duplicate entry of WorkBaskets for an operator.
SR-A15491 · Issue 231387
Access control added for duplicate work baskets
Resolved in Pega Version 7.2.1
out-of-the-box functionality allows a user to add duplicate workbaskets to all users. An option has now been added to set restrictions on this ability: the 'when' rule "PYHAVEWORKBASKETSEDITACCESS" can be used to control access to the ability to add or modify the workbaskets as desired. In addition, a validation check will be performed on any duplicate entry of WorkBaskets for an operator.
INC-161948 · Issue 638963
Locking settings enabled for circumstanced case types
Resolved in Pega Version 8.7
Optimistic locking options were not present for a circumstanced case type, and the option to select the "Lock parent case when an action is performed on this case" check box was not available. However, when the parent case type was enabled with optimistic locking, a circumstanced child case could inherit a lock from its parent. Because "Lock parent case when an action is performed on this case" was not enabled on the circumstanced child case type, trying to update the parent case from the child case and save the parent case resulted in a "Lock not held on parent" error. This was a missed use case, and has been resolved by enabling locking settings in Case Designer for circumstanced case types.
INC-178489 · Issue 659914
Handling updated for custom attachment method
Resolved in Pega Version 8.7
When sending a correspondence using the standard SendSimpleEmail activity, choosing only one attachment from the multiple attachments in the work object by passing the pxLinkedRefTo property from the clipboard page to the AttachmentKeysToSend parameter instead of passing the value to the AttachmentCategoriesToSend parameter successfully sent the message and attached it to the work object. However, opening the correspondence attached to the work object showed the attached file as blank even though the attachment was present in the receiver’s email. Research showed that during the comparison of keys in place of pxLinkedRefTo, pzinskey was used. This caused the comparison to not register as true and the attachments display was skipped. Duplicate files were also being attached due to the previously attached files not being verified. Previous work updated the Data-Corr-Email.Show Html rule to use the pxLinkedRefTo field to find the right attachment. The URL encryption was also updated to ensure the links are functional and attachments can be downloaded. Additional work has been added to expand the use of the pxLinkedRefTo field to Show HTML called from @baseclass.
INC-194981 · Issue 681369
Validation error message corrected for delegated SLA rule
Resolved in Pega Version 8.7
When delegating any SLA rule to a Business user like the Manager Access group, editing it from the Case Manager portal did not give an option to configure seconds in that available text field (label hh:mm) even though the validation error stated that the time needed to be in hh:mm:ss format. The pzDelegatedSLAGoal, pzDelegatedSLADeadline and pzDelegatedSLAPassedDeadline sections do not include seconds field, which is a difference from Designer Studio (hh:mm:ss). For this update, the validation error message has been corrected to indicate only hh:mm is used while delegating the SLA rule. An enhancement is planned in a future version to support the hh:mm:ss format for this use.
INC-173953 · Issue 650852
Updated Pega DX API special character handling
Resolved in Pega Version 8.7
When the using Pega API v1 and invoking api/v1/cases/{ID}/actions/{actionID} for a few fields in section, special characters were being converted into HTML entities. For example,"You'll usually find this information in your terms and conditions." was being converted as "You& #39;ll usually find this information in your terms and conditions" in the API response. This has been resolved by updating the system to ensure the pyDXAPIEncodeValues application setting is honored.