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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-186036 · Issue 685371

Field Level Audit updated to handle hierarchical properties

Resolved in Pega Version 8.6.3

Field Audit was not working for the first change of the data selected/provided for a field. The audit was only reflected after the second change was made. When the property involved a series of hierarchies, for example pageprop.pagelist(1).pageprop, the FLA objects will initially use deferred saves and the generated pzinskeys will be added to a savedFLAMap object. However, when the last pageprop was not eligible to save, all the deferred saves of earlier records were cancelled but the inskeys were not removed from the savedFLAMap object. Because of this, the parent FLA records were assumed to have been saved already when those saves were actually deferred. This was a missed use case for hierarchical properties, and has been resolved by adding an update to remove the inskeys from the savedFLAMap object so that in the subsequent property change the audit's FLA records for the parent properties (pageprop.pagelist(1)) will be saved again.

SR-A9211 · Issue 220239

Corrected highlighting in calendar gadget

Resolved in Pega Version 7.2

When using the calendar gadget, selecting the weekly view generated a blue box around the monthly tab instead of the expected weekly tab. An error in the section reload was causing the focus to move to the next action element, and this has been corrected.

SR-A5634 · Issue 214504

Manager Portal maintains clipboard Application Page

Resolved in Pega Version 7.2

The Application Page on the clipboard was being removed when the Manager Portal was launched, causing any function references to the application page to not be properly executed. This was traced to an activity that was calling an outdated bulk processing harness, and that activity has been updated to use the proper current version.

INC-175882 · Issue 658641

Updated bulk action audit history logic and security

Resolved in Pega Version 8.7

After update, using the standard bulk action feature did not record an audit history entry for the SLA action on a case. This was traced to changes made around authorization for opening worklists when using pzBulkProcessItem that limited the audit history to reassign, transfer or transfer assignment, and has been resolved by updating the login the Work-pzBulkProcessItem activity. In addition, the Require authentication to run checkbox has been enabled on the Security tab of the activity, and the Allow invocation from browser checkbox has been disabled.

INC-191645 · Issue 679536

Updated FieldLevelAuditing logic for page comparison

Resolved in Pega Version 8.7

Optimistic locking was resulting in orphan assignments and the error "Error: Flow Not At Task, Error: Flow Removed". In addition, Get Next Work was causing duplicate Field Level Auditing records. This was traced to a missed use case in the logic used in pxFieldLevelAuditing where previousPage and PrimaryPage are compared to see whether they are equal or not, and has been resolved by adding one more condition to mark previousPage as null when the update date time or commit date time are not updated as part of processing.

INC-194429 · Issue 682882

Updated FieldLevelAuditing logic for page comparison

Resolved in Pega Version 8.7

Optimistic locking was resulting in orphan assignments and the error "Error: Flow Not At Task, Error: Flow Removed". In addition, Get Next Work was causing duplicate Field Level Auditing records. This was traced to a missed use case in the logic used in pxFieldLevelAuditing where previousPage and PrimaryPage are compared to see whether they are equal or not, and has been resolved by adding one more condition to mark previousPage as null when the update date time or commit date time are not updated as part of processing.

INC-191645 · Issue 679537

Updated FieldLevelAuditing logic for page comparison

Resolved in Pega Version 8.6.3

Optimistic locking was resulting in orphan assignments and the error "Error: Flow Not At Task, Error: Flow Removed". In addition, Get Next Work was causing duplicate Field Level Auditing records. This was traced to a missed use case in the logic used in pxFieldLevelAuditing where previousPage and PrimaryPage are compared to see whether they are equal or not, and has been resolved by adding one more condition to mark previousPage as null when the update date time or commit date time are not updated as part of processing.

INC-194429 · Issue 682883

Updated FieldLevelAuditing logic for page comparison

Resolved in Pega Version 8.6.3

Optimistic locking was resulting in orphan assignments and the error "Error: Flow Not At Task, Error: Flow Removed". In addition, Get Next Work was causing duplicate Field Level Auditing records. This was traced to a missed use case in the logic used in pxFieldLevelAuditing where previousPage and PrimaryPage are compared to see whether they are equal or not, and has been resolved by adding one more condition to mark previousPage as null when the update date time or commit date time are not updated as part of processing.

INC-162168 · Issue 644731

Refresh works for nested lists

Resolved in Pega Version 8.7

After creating Pagelist A with another Pagelist within (B), a section was created with a repeating dynamic layout to display Pagelist A and a button was added with action set to refresh this section. In the embedded section of the repeating dynamic layout, a nested repeating dynamic layout was created for Pagelist B and a button was set to refresh this section. When using this configuration, the refresh was returning the actionID for Pagelist A regardless of which button was used. To resolve this, an update has been made which will iterate over the stack and append the individual indexes to the encoded value in the pzAPICreateJsonForField function.

SR-A6520 · Issue 216004

Case Worker Portal harness error resolved

Resolved in Pega Version 7.2

When using the Case Worker Portal with the UI-Kit:03-01-01 ruleset, the first search for work returned the expected results, but opening a work object and then searching again caused the same (now incorrect) results to be returned. This was traced to a harness call and storage issue, and has been resolved.

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