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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-A96437 · Issue 265628

Modified declare expression truncation for integration class

Resolved in Pega Version 7.2.2

If the name of the integration class picked by the wizard from the request XML exceeded 64 characters. an error appears. This is expected behavior. However, the error was persistent even after changing the class name, and the issue has been addressed by updating the truncation used by the pyAuthentication declare expression.

SR-120525 · Issue 186509

Added handling for special characters in PDF Eforms

Resolved in Pega Version 7.1.8

PRPC uses a third-party library 'iText' to read and write PDF 'Eform' documents. It was found in some cases that if the input document contains fields ("Acrofields") that contain special characters (in particular the '#' hash/pound symbol) and/or accented characters, then the iText library would throw an error. To eliminate this, a check of the Field Name has been added to ensure it has a value before doing anything with it. If it is empty, that will be logged. As a workaround, it was found that by editing the input PDF file (using an appropriate third-party editor/generator) and ensuring that no field names ("Acrofields") contained special characters or accented characters, the iText library (and then subsequently the PRPC activity "GenerateEform") was able to process the input file and correctly produce the 'filled-in' output PDF 'EForm'.

SR-A76847 · Issue 255143

Outbound Correspondence enhanced to handle Inline Content

Resolved in Pega Version 7.2.2

Pega's outbound email features previously only allowed for specifying "attachments" for inclusion for the email messages that are sent out from the Pega application and did not support "inline content". This led to all images in a Correspondence object being packaged as attachments when Pega sent Correspondence as email, and images might fail to appear in the body of outbound Correspondence when the recipient opens the message in their email client. Images intended to be part of the message body would appear as attachments to the email message. To enhance the mail services, a new PageList property "pyInlineContent" of type "Embed-EmailAttachment" has been added to the preexisting "Data-EmailAttachments" class. The "SendEmailMessage" Rule-Utility-Function has been enhanced to detect when the new "pyInlineContent" property is populated. If the email is HTML formatted, the content in the list will be given a disposition of "inline" and packaged with the HTML body in a message part of type "multipart/related" for proper consumption by email clients. If the email is not an HTML email, the "inline" content will NOT be branded as inline content, so that it appears as an attachment when the email message is opened. The "SendEmailNotification" in Pega-EventProcessing has been WITHDRAWN and replaced with a new version in SendEmailNotification which has an updated "prepare" step (#2) that puts the data for images in HTML (Corr) into the new "pyInlineContent" property of the Email Attachments page (if such a page exists), so that SendEmailMessage can process them correctly.

SR-A69773 · Issue 249802

Failed SOAP OOM error corrected

Resolved in Pega Version 7.2.2

If a workflow included heavy use of Connect-SOAP operations and the back-end SOAP service was down, the extensive SOAP exceptions were leading to a JVM OOM error. This was due to the cleanupTransport not properly accounting for failed cases, and changes have been made to do an explicit cleanup in the catch block.

INC-170135 · Issue 652525

Rich HTML handling added for outbound email

Resolved in Pega Version 8.7

The HTML content was visible in the received email when replying from the email pane in the existing email interaction. This has been resolved by adding logic to handle rich HTML for outbound email.

INC-170950 · Issue 652332

Handling added for datetime set by relative reference

Resolved in Pega Version 8.7

When initializing a datetime property contained within .pxPages() in a data transform rule, if the property being set applied to @baseclass it was initialized as decimal string while all other properties were handled as normal GMT-based Pega date time strings. Investigation showed that the decimal value was set when the target page was given by a relative reference like .pxPages(TEXT) which was also defined on Pages & Classes. This has been resolved with an update to detect relative reference as page name in Pages & Classes tab and fall back to the old assembler.

SR-122197 · Issue 182685

Resolved Connect SOAP header mapping issue

Resolved in Pega Version 7.1.8

In the Connect SOAP rule, a Request tab configured with a Request Header field using XML Stream option was missing the PEGA tag in the generated SOAP header. This was caused by an error in the Axis stack and has been corrected to ensure all elements defined in the MapFrom XML rule are correctly generated.

INC-177353 · Issue 658727

Debug logging improved for LibraryRuntime

Resolved in Pega Version 8.7

No error logs were generated when an access group was pointing to a base ruleset with different major version from that of the system. This has been resolved by improving the debug logging for the following classes: LibraryRuntime LibraryMetadataCache .findTripletForCurrentRulesetList

SR-118044 · Issue 178369

Corrections and enhancements made to Outlook meeting requests

Resolved in Pega Version 7.1.8

Using the function 'SendEmailMessage' to send an Outlook meeting request was only generating an email instead of the full meeting invitation. This was traced to unimplemented code and has been corrected. In addition, enhancements have been added to the FormatMeetingRequest RUD to set RSVP options for TO & CC recipients, and the PRODID flag value has been parameterized.

INC-189811 · Issue 679935

Updated XMLDataToPage privilege

Resolved in Pega Version 8.7

Cases were not being created or moved due to a privilege issue on EndUser portal after update. This was traced to the XmlDataToPage activity now including the OpenDeveloperForm privilege, which end user operator profiles do not have. This was a missed use case, and has been resolved by updating XMLDataToPage so it requires authentication but not privilege to run.

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