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Resolved Issues

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NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-175595 · Issue 652831

Java Bean import updated to handling differences in Java 7 and Java 8

Resolved in Pega Version 8.7

The behavior of the java bean Introspector class is inconsistent across different versions of the JDK when detecting indexed properties built off of java.util.List objects, causing Java Bean import to generate differently in Java 7 and Java 8. This has been resolved by updating PRIndexedPropertyDescriptor to better handle this JDK difference by resolving indexed read and write methods manually using simple reflection.

SR-A1484 · Issue 205662

Enhancements added to assist in migrating truststore information to new clusters

Resolved in Pega Version 7.1.9

An installation working on development both in the system and with set of trust for Connectors defined inside Pega that were specific to the development server and SOAP endpoint desired to have all of the trust configurations migrated along with the code base when setting up additional environments. Problems occurred during certificate validation that prevented the desired use, but no useful error information was generated. In order to support this function, enhancements have been added to produce an informative exception error in the checkServerTrusted method of CompositeX509TrustManagerwhen a certificate is not trusted, and to ensure that the signer certificates and then each of its intermediate certificates in the certification path are imported to Pega?s IBM WebSphere JVM?s truststore and all WebSphere JVMs participating in SSL communication on the PRPC cluster.

INC-174716 · Issue 656441

Updated handling for validating/saving circumstanced rule on branch

Resolved in Pega Version 8.7

Using 'save as' for an already circumstanced rule with a new property/template caused the Rule-.DictionaryValidation activity to register the error "StandardValidate-CircumPropAlreadyDefined". The same activity Step did not throw an error when saving into Branch. This was traced to the ruleset name not being the same for the branch ruleset due to having _BRANCH_Branch-Name appended to its name, and has been resolved by adding a condition to check for circumstanced rule in a branch.

INC-166844 · Issue 651407

Email bot updated to handle negative and positive feedback on the same text

Resolved in Pega Version 8.7

When positive and negative training was done on the same piece of text, text extraction by Email Bot failed. For example, when using the sentence. “John Smith plays cricket”, the bot detects “John” as person name. If user wants to train the bot to detect “John Smith” as the entity, the user needs to first remove “John” and build the model, and then select “John Smith” and build the model again. In this case, the email bot never again detects “John Smith” as person name due to the negative feedback given for “John”. This was traced to the entities having same the startIndex/endIndex, and has been resolved by removing entities of the same modelName which have the pyIsRemoved property as true so that multiple entity models are detected on the same word.

INC-183728 · Issue 665133

Oracle handling updated for primary key in upgrade DDL

Resolved in Pega Version 8.7

Previously, when a primary key of a table was created Oracle would automatically create a unique index with the same name as the primary key. However, with the introduction of Oracle 19, an optimization was added which will not do that if there is another unique index on the table which contains the column(s) of the primary key. This difference can cause updates to fail with the error "cannot drop index used for enforcement of unique/primary key". This has been resolved by updating the handling for primary key constraint and the corresponding index name.

INC-181267 · Issue 663666

Enhancements added to support Pega-SocialDocuments with Case Archival

Resolved in Pega Version 8.7

Attachments can be added using the Recent content widget create Pega-SocialDocuments or Link-Association-Documents, but Case Archival only supported Link-Attachments. This resulted in Pega-SocialDocuments that were not visible when viewing the archived case. This has been resolved with an enhancement to support PegaSocial-Document attachments to a case: - Internal as well as external PegaSocial-Document attachments are archived - For external PegaSocial-Document attachments, only the reference is archived - Both kinds of attachments are retrieved and displayed (either the file or reference to the file) by the ArchivalReview harness - Attachments are downloadable - The exposed properties of the attachment are visible - If the social document is attached to multiple cases, then after archival of one case, the other live cases will continue to have access to that social document. Please note that while a PegaSocial-Document can be created independently and does not need to be attached to a case, this enhancement to Case Archival does not support that use case.

SR-133681 · Issue 206951

Added handling for two declare index rules on two pagelist properties in the same work class

Resolved in Pega Version 7.1.9

Given two declare index rules on two pagelist properties in the same work class, the second declare index was working while the first declare index was behaving inconsistently. It was found that even though there were two records for the property, at run time only the second record was getting inserted because only one insert command fired for Accounts Pagelist and the Declare index did not update even after using pzReindex is true. To ensure proper function firing, the system has been updated so when pzReindex is true, the existing pzIndexes page group value will not be considered.

INC-192646 · Issue 679065

Correct class for properties set by Chatbot

Resolved in Pega Version 8.7

After initiating a service case from legacy webchat and subsequently resolving the case using DX API V1, additional properties with a different applied-to class than that of the workclass were added to the service case workpage while setting answer values to the question structure from the @baseclass.pxSupplyAnswerToQuestion API. Open assignments on the case could be submitted through the portal without any issues but validation errors occurred when the same assignment was completed though DX API, e.g. from a custom React frontend. This has been resolved by moving the properties to baseclass or Work- class as appropriate.

INC-162262 · Issue 654966

Query added to find time zone for MSSQL database

Resolved in Pega Version 8.7

The exception "com.microsoft.sqlserver.jdbc.SQLServerException: xp_regread() returned error 5, 'Access is denied.'" was generated when the AES agent PushDBSizeInfo was being run. This was traced to the GetDBInfo activity trying to retrieve the time zone of the MSSQL database by executing a query that used a Microsoft SQL routine to read the windows registry to get the current time zone. The error was not due to security within the SQL Server, but instead was caused by Microsoft Windows security related to the permissions on the registry keys for the users under which specific SQL Server processes were running. To resolve this, an update has been made to call a different query which will get the time zone for the SQL Server.

INC-172849 · Issue 665983

SortPageList method updated for Obj-Sort

Resolved in Pega Version 8.7

Sorting page lists backed by a node level datapage using Obj-Sort was causing a ConcurrentModificationException. This has been resolved by updating the SorterImpl.sortPageList method to use java7CollectionsSort instead of collectionsSortWithInferenceEngineDisabled.

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