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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-200029 · Issue 690167

Service Email handling updated for MSGraph "From" address

Resolved in Pega Version 8.7

While creating cases via email listener, the "From" address was not shown when using MSGraph. This was an issue with extracting the display name when MSGraph is used, and has been resolved by adding double quotes to display the name unconditionally.

INC-176138 · Issue 723084

Performance improvements for save-as

Resolved in Pega Version 8.8

Performance issues were seen when using save-as for rules such as Declare expression, When rules, activity, etc. This was traced to a very large number of extra database queries that were being executed while building the Declarative Cache. To resolve this, an update has been made so the queries used for the Declarative Cache will only be executed when required.

INC-198555 · Issue 720899

Performance improvements for save-as

Resolved in Pega Version 8.8

Performance issues were seen when using save-as for rules such as Declare expression, When rules, activity, etc. This was traced to a very large number of extra database queries that were being executed while building the Declarative Cache. To resolve this, an update has been made so the queries used for the Declarative Cache will only be executed when required.

INC-225788 · Issue 728057

Performance improvements for save-as

Resolved in Pega Version 8.8

Performance issues were seen when using save-as for rules such as Declare expression, When rules, activity, etc. This was traced to a very large number of extra database queries that were being executed while building the Declarative Cache. To resolve this, an update has been made so the queries used for the Declarative Cache will only be executed when required.

INC-226764 · Issue 745051

Performance improvements for save-as

Resolved in Pega Version 8.8

Performance issues were seen when using save-as for rules such as Declare expression, When rules, activity, etc. This was traced to a very large number of extra database queries that were being executed while building the Declarative Cache. To resolve this, an update has been made so the queries used for the Declarative Cache will only be executed when required.

INC-215671 · Issue 719074

Support added for special characters in XML stream rules

Resolved in Pega Version 8.8

When using an XML Stream rule, node values were encoded for a broader set of characters than was required to create properly formed XML. Special characters were converted to ASCII characters when setting the XML to a property with Property-Set-XML. When the mode of the element was changed from Standard to Literal XML, the special character was retained but the element tag itself was missing. This has been resolved by adding a new "XML" encoding format in StreamBuilder. In ResponseTag.appendUnformattedValue(), use the XML mode when resolving to "NORMAL" format and the JSP base class is "Rule-Obj-XML". In StreamBuilderTools, the system will not encode '+' symbols when in XML mode.

INC-191356 · Issue 679163

External Input setting available on Strategy Batch Performance Test

Resolved in Pega Version 8.7

It was not possible to specify the External Input as part of a strategy when using a Batch Performance test. This has been resolved by updating the pzDisplayTestStrategyContext When condition to "true" the so external input selector is properly displayed.

INC-212433 · Issue 724512

Clarified SLA calendar error message

Resolved in Pega Version 8.8

If a calculated SLA date is out of calendar end date range, the error "Perhaps the business calendar of year XXXX is missing" is generated. When the provided start date is not the business day and the SLA was calculated by using a custom activity using addTime, isBusinessDay and pxGetSpecifiedTimeOnDate function, this message showed the current year calendar. When checked in the tracer the exception was thrown with the correct year calendar, but when the exception was written as an alert the message was changed and provided the misleading error on the screen. This has been resolved by addressing the misleading error message.

INC-212251 · Issue 720198

Editable data page properly refreshes after interaction

Resolved in Pega Version 8.8

A data page using editable mode was adhering to the "Reload once per interaction" option used for readonly mode. This led to issues such as tables not refreshing after sorting or applying filters. To resolve this, refreshReloadInteraction has been updated to false when mode is not readonly.

INC-220076 · Issue 720198

Editable data page properly refreshes after interaction

Resolved in Pega Version 8.8

A data page using editable mode was adhering to the "Reload once per interaction" option used for readonly mode. This led to issues such as tables not refreshing after sorting or applying filters. To resolve this, refreshReloadInteraction has been updated to false when mode is not readonly.

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