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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-172692 · Issue 650615

InsID will be derived from handle if null for upgrade

Resolved in Pega Version 8.7

Upgrade from Pega 7 to Pega 8 failed with a null pointer exception in the “Upgrade Context” target. This was traced to a rule where the pxInsID was null. To resolve this, an update has been made to derive the InsID from handle when needed.

INC-163043 · Issue 645390

PEGA SOAP Service MTOM attachment handling updated

Resolved in Pega Version 8.7

After configuring a PEGA SOAP service with the Enable MTOM checked, sending a SOAP request with attachment to the service returned an invalid request error stating "Value of content length header is greater than zero - [762], but this request has empty POST". Investigation showed that when the input request reached the getPostBytes method and inputstream tried to read it, there were no available bytes and end of file was detected. This was due to the inputstream having already been read in getMultiPartSOAPHandler() method in FileUploadHandler class. To resolve this, the system will update an 'if' condition in getPostBytes method to skip reading the request attachment when contentType is "multipart/related".

SR-132169 · Issue 202845

Addressed sporadic NPE while restoring passivated newassign pages

Resolved in Pega Version 7.1.9

A sporadic NPE error was appearing in a single node of a multi-node environment when attempting to restore the passivated page 'newAssignPage' for Thread STANDARD. This was traced to the absence of a null safety check while retrieving pagelists from xmlcontentmap, and this has been added.

INC-143927 · Issue 599491

Oracle database performance improvements

Resolved in Pega Version 8.2.8

When the IH Summary was enabled and materialized on an ADM model, updating the ADM model was very slow on large sites. This has been resolved by adding several performance improvements for working with Oracle databases, including Oracle pre/post processing steps.

INC-194433 · Issue 679630

Key Value Store handling revised for greater backwards compatibility

Resolved in Pega Version 8.7

Previous optimization work done to reduce the size of the "nm" field when the hierarchy string is empty resulted in some Key Value Store records not being read from older systems during update. This has been corrected.

INC-193442 · Issue 679178

ServicePackage thread handling improvements

Resolved in Pega Version 8.7

Work recently done to improve the release of requestor pool threads for the ServicePackage has been further enhanced by adding an explicit status notification to the thread waiting for Data Pages to be loaded in background and added support for the use case of a missing object handler. This also resolves a 504 Gateway Time-out error intermittently seen while trying to open the URL of the Pega application.

INC-166845 · Issue 640299

Hazelcast remote execution not called from synchronized context

Resolved in Pega Version 8.7

After navigating to the Admin Studio portal to view the nodes, the portal was temporarily freezing. Investigation of the thread dump revealed this was caused by a DDS pulse sending a remote execution call to all nodes to update logger settings even though the site was not using DDS. This has been resolved by updating the system to avoid calling Hazelcast remote execution from a synchronized context.

INC-192025 · Issue 680706

Scenario Planner performance improvements

Resolved in Pega Version 8.7

Scenario planner runs were causing out of memory errors on the dataflow nodes. To resolve this, updates have been made to improve performance. Only relevant information will be kept for decision funnel simulations out of SR pages, the memory footprint of data structures used to aggregate and rollup counts has been reduced, and temporary objects will be released as soon as they are not needed anymore.

INC-179106 · Issue 662617

Null data page check added for DataPageTelemetryImpl

Resolved in Pega Version 8.7

Recent work was done to modify the StreamChangeTracker trackValueChanges API to return false when invoked for properties of mode page. An additional null check has been added in DataPageTelemetryImpl.recordDataPageLoaded to handle a null pointer exception caused by null data page definitions.

SR-A246 · Issue 205577

Email Listener handling added for duplicate-name image files

Resolved in Pega Version 7.1.9

When an email contained several images with the same name, the Email Listener was processing only one of the attached images and ignoring the others. This was a missed case - the system calls addRequestAttachmentUnique to handle duplicate filenames of other types, but image types were not covered. This has been added.

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