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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-200029 · Issue 690168

Service Email handling updated for MSGraph "From" address

Resolved in Pega Version 8.5.6

While creating cases via email listener, the "From" address was not shown when using MSGraph. This was an issue with extracting the display name when MSGraph is used, and has been resolved by adding double quotes to display the name unconditionally.

INC-182082 · Issue 694613

API added to handle digital signing from proxy layer

Resolved in Pega Version 8.5.6

When an email account was configured with a valid email account and keystore for message signing, it was possible to send emails with valid digital signatures. When the same email was used in case type email instantiation, no digital signatures were included in it. This was due to keyStoreInstance properties being read from the email account top level page when they need to be retrieved from pyEmbedSenderProtocol page when using SMTP. This has been resolved by adding an API to handle the signing logic from the JavaEmailClientProxy class.

INC-190380 · Issue 678642

CreateVersion rule updated for REST Integration Wizard

Resolved in Pega Version 8.5.6

When using a JSON response in the Create REST Integration wizard to generate the rules, the wizard displayed a null pointer exception during the final generation. The error pop up message "Generation process has been canceled and all created records have been removed" was displayed on the screen. This was traced to the REST Integration Wizard putting data rules in the wrong ruleset version when the context of both the Integration Layer and the Data Layer were configured to use an existing ruleset and to create a new version of that ruleset, and has been resolved by modifying the pzCreateVersion rule to support this.

INC-199341 · Issue 694713

Content-type values made consistent

Resolved in Pega Version 8.5.6

The content-type for service APIs was returned as 'text' for 401 errors when using a custom authentication type instead of the parent-type/child-type format such as text/plain, text/html, application/json, etc. This has been corrected.

INC-199192 · Issue 689036

Check added to ensure StepPage generation for Top keyword

Resolved in Pega Version 8.5.6

A ClassCastException was thrown when top page is used, indicating "com.pega.pegarules.data.internal.clipboard.ClipboardPropertyImpl cannot be cast to com.pega.pegarules.pub.clipboard.ClipboardPage". This has been resolved by adding a check which will generate a myStepPage for Keyword "Top" as necessary.

INC-181773 · Issue 685435

Attached zip file has correct extension

Resolved in Pega Version 8.5.6

When using a custom function with the SendSimpleEmail activity, an attached .zip file was corrupted on receipt. The issue was not present with other mime types (ex. images, docs, pdf). Investigation traced this to the extension for the zip file being incorrectly set as xzip or multipart, and this has been resolved by adding a condition to set the extension correctly.

INC-201991 · Issue 692859

Explicit connectivity close added to Queue Manager error handling

Resolved in Pega Version 8.5.6

Performing a connectivity test on the MQ Connector page with an invalid queue name aborts the test connectivity but the MQ connection was not closing. This can become an issue when using IBM MQaaS (MQ as a service) where only a limited number of connections are allowed. This has been resolved by adding an explicit Queue Manager close in the error handling block.

INC-167259 · Issue 647097

Documentation updated for evaluateFormulasLater parameter

Resolved in Pega Version 8.5.6

When an excel containing a formula was imported as binary file and viewed from the user end, the formula was visible. To address this, Case Management documentation has been updated to include additional information on using the evaluateFormulasLater parameter, which can be set to true to avoid errors in advanced formula evaluation. https://docs.pega.com/case-management/85/activities-integrating-cases-excel-documents

INC-172849 · Issue 665981

SortPageList method updated for Obj-Sort

Resolved in Pega Version 8.5.6

Sorting page lists backed by a node level datapage using Obj-Sort was causing a ConcurrentModificationException. This has been resolved by updating the SorterImpl.sortPageList method to use java7CollectionsSort instead of collectionsSortWithInferenceEngineDisabled.

INC-204998 · Issue 705631

Data page definition reload made more robust

Resolved in Pega Version 8.5.6

The data page was intermittently being removed from the cache. This was traced to the use of a thread from ThreadContainer to reload the data page definition: a null thread could be returned if the request came from a master agent, which would then cause the definition reload to fail. This has been resolved by updating the system to use the current thread in context to reload the data page definition.

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