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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-175595 · Issue 652831

Java Bean import updated to handling differences in Java 7 and Java 8

Resolved in Pega Version 8.7

The behavior of the java bean Introspector class is inconsistent across different versions of the JDK when detecting indexed properties built off of java.util.List objects, causing Java Bean import to generate differently in Java 7 and Java 8. This has been resolved by updating PRIndexedPropertyDescriptor to better handle this JDK difference by resolving indexed read and write methods manually using simple reflection.

INC-120356 · Issue 560225

Class Loader cache values wrapped with WeakReference for improved cleanup

Resolved in Pega Version 8.4.2

Out Of Memory exceptions due to Metaspace were observed on Web tier instances running with a max Metaspace size of 2GB. Investigation showed that in PRClassLoaderDB, mLoaderCache values were wrapped with a SoftReference. To resolve this, the Class Loader cache values will be wrapped with a WeakReference, allowing the cache to free memory when it is no longer needed. JVM options has also been added to switch types of References being used if there is a preference.

INC-131416 · Issue 575453

Class Loader cache values wrapped with WeakReference for improved cleanup

Resolved in Pega Version 8.4.2

Out Of Memory exceptions due to Metaspace were observed on Web tier instances running with a max Metaspace size of 2GB. Investigation showed that in PRClassLoaderDB, mLoaderCache values were wrapped with a SoftReference. To resolve this, the Class Loader cache values will be wrapped with a WeakReference, allowing the cache to free memory when it is no longer needed. JVM options has also been added to switch types of References being used if there is a preference.

SR-D83424 · Issue 552724

Class Loader cache values wrapped with WeakReference for improved cleanup

Resolved in Pega Version 8.4.2

Out Of Memory exceptions due to Metaspace were observed on Web tier instances running with a max Metaspace size of 2GB. Investigation showed that in PRClassLoaderDB, mLoaderCache values were wrapped with a SoftReference. To resolve this, the Class Loader cache values will be wrapped with a WeakReference, allowing the cache to free memory when it is no longer needed. JVM options has also been added to switch types of References being used if there is a preference.

SR-D91894 · Issue 557222

Class Loader cache values wrapped with WeakReference for improved cleanup

Resolved in Pega Version 8.4.2

Out Of Memory exceptions due to Metaspace were observed on Web tier instances running with a max Metaspace size of 2GB. Investigation showed that in PRClassLoaderDB, mLoaderCache values were wrapped with a SoftReference. To resolve this, the Class Loader cache values will be wrapped with a WeakReference, allowing the cache to free memory when it is no longer needed. JVM options has also been added to switch types of References being used if there is a preference.

SR-D94689 · Issue 555423

Class Loader cache values wrapped with WeakReference for improved cleanup

Resolved in Pega Version 8.4.2

Out Of Memory exceptions due to Metaspace were observed on Web tier instances running with a max Metaspace size of 2GB. Investigation showed that in PRClassLoaderDB, mLoaderCache values were wrapped with a SoftReference. To resolve this, the Class Loader cache values will be wrapped with a WeakReference, allowing the cache to free memory when it is no longer needed. JVM options has also been added to switch types of References being used if there is a preference.

INC-125480 · Issue 562490

Resolved Agile Workbench video recording timeout

Resolved in Pega Version 8.4.2

Using the Record Video option thru Agile Workbench to create an Agile Studio item was either taking an excessively long time to finish or was hanging. Research showed that this scenario could arise when the input parameter value crossed more than 50 characters and triggered the interaction threshold for an alert, and has been resolved by updating the system so that query parameters with size more than 50 are not encoded and added to alert logs.

SR-D41229 · Issue 507176

Resolved slowness in retrieving case attachment from AWS

Resolved in Pega Version 8.2.4

Attempting to open a case attachment caused the application to slow over time and eventually became unresponsive. Restarting the Tomcat nodes improved the response time. This was traced to a null Buffered Input Stream not being closed correctly when using AWS, and has been resolved by adding the needed logic to PegaGadget-Pulse.pzStorageAttachSelectedFile. In addition, enhanced logging has been added to Embed-Repository-S3.pyGetFile. Additional enhancements for this issue will be included in a future release.

SR-D36715 · Issue 507456

Resolved slowness in retrieving case attachment from AWS

Resolved in Pega Version 8.2.4

Attempting to open a case attachment caused the application to slow over time and eventually became unresponsive. Restarting the Tomcat nodes improved the response time. This was traced to a null Buffered Input Stream not being closed correctly when using AWS, and has been resolved by adding the needed logic to PegaGadget-Pulse.pzStorageAttachSelectedFile. In addition, enhanced logging has been added to Embed-Repository-S3.pyGetFile. Additional enhancements for this issue will be included in a future release.

INC-211178 · Issue 704592

Decimal parameters retain null value instead of being set to 0

Resolved in Pega Version 8.7.2

When mapping any data in 8.6+, if the source is a decimal property rule and the target is a parameter defined as decimal, the decimal parameter's value will be 0 if the source property is null. This was a behavior change from previous versions of Pega where the target parameter would be null. This has been resolved by changing the code generation for the read operation on the parameter decimal type assignment to use resolveToString() instead of calling resolveToBigDecimal() so a null value is retained.

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