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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-193442 · Issue 679178

ServicePackage thread handling improvements

Resolved in Pega Version 8.7

Work recently done to improve the release of requestor pool threads for the ServicePackage has been further enhanced by adding an explicit status notification to the thread waiting for Data Pages to be loaded in background and added support for the use case of a missing object handler. This also resolves a 504 Gateway Time-out error intermittently seen while trying to open the URL of the Pega application.

INC-179106 · Issue 662617

Null data page check added for DataPageTelemetryImpl

Resolved in Pega Version 8.7

Recent work was done to modify the StreamChangeTracker trackValueChanges API to return false when invoked for properties of mode page. An additional null check has been added in DataPageTelemetryImpl.recordDataPageLoaded to handle a null pointer exception caused by null data page definitions.

SR-D95495 · Issue 561465

Revised query to resolve VTable initialization error

Resolved in Pega Version 8.4.2

While running an import in a multi-tenant environment, latency and VTable initialization exceptions were seen. This has been resolved by updating the query with a JOIN clause when the SQL query is being built that will allow the import process to run without causing any issues.

SR-D39491 · Issue 506025

Logic trimmed for better Listener performance

Resolved in Pega Version 8.2.4

After multiple email listeners with Data indexing were enabled, the FTSIndexer queue was filling with Email Listener instances. Investigation showed that although Listener Management has logic for updating the last access time of all listeners by using APIs, the Email Listener was explicitly opening the email listener rule to update the last access time every time it was run. This has been corrected.

INC-176785 · Issue 656077

Validation on DateTime property working for mobile

Resolved in Pega Version 8.7

A mandatory DateTime field with "Allow text entry" set to 'No' was not restricting validation when no value was provided. This was an unintended consequence of recent work done to validate input type date along with input type hidden, and has been reverted.

INC-193507 · Issue 681748

DSS added to control DADT purge

Resolved in Pega Version 8.7

Thread dumps and service restarts were seen when Decision Engine data nodes were working with a very large number of tables. This has been resolved by adding a DSS as part of the CDH layer which will skip CDH DADT that contains pattern DATA_BATCHOUT, for instance "DATA-ADMIN-DB-TABLE DATA-BATCHOUTPR469001" to prevent the deletion causing full cache invalidation of the table information map. With this DSS set to true, when the purge agent runs and deletes the DADT, class cache should no longer be invalidated. With the DSS missing or set to a value other than true, the class cache invalidation will still occur.

INC-170130 · Issue 643776

Null check added for debug logging pointer error

Resolved in Pega Version 8.7

When DEBUG logging was enabled on the class 'com.pega.pegarules.session.internal.mgmt.base.AbstractPageDirectory', system restart resulted in the node failing to startup with a null pointer error in a debug block of this class. A null check has been added to resolve this.

INC-178923 · Issue 660885

Resolved startup error related to business calendar object

Resolved in Pega Version 8.7

An error recorded in the log file when the server started was traced to a cache update that removed the old business calendar object and added the new business calendar object to the business cal list. This has been resolved by updating the system to replace the business calendar object instead of removing the old one from the cache first.

INC-119725 · Issue 561752

WSDL consumption via XSD corrected

Resolved in Pega Version 8.4.2

When trying to consume a WSDL from a given URL with XSD, the error "Rule evaluation failed : Canceling rule evaluation, Unrecognized type name 'Name'" was generated. The same WSDL was easily consumed in SOAP UI. This was due to a case mismatch. When processing schema files, RuleGeneratorXSD calls XSDUtils.getStringType to retrieve and validate the type of incoming attributes. To do so, XSDUtils compares the type provided against a static list of attribute types, XSDConstants.java. Because XSDConstants.java is hardcoded to match against the lowercase "name" instead of the standard uppercase "Name", the type was not recognized and the error was thrown. While there was a workaround of replacing "xs:Name" with "xs:string" in the local schema files, this has been resolved by updating XSD_TYPE_NAME to equal "Name" in XSDConstants.java.

INC-198632 · Issue 687582

Handling added to correct class setting during DX-API

Resolved in Pega Version 8.7

When a DX-API call was made (assignments/{ID}/actions/{actionID}/refresh) the ApplyPageInstructions activity was updating the case with an incorrect class, causing the rules from the wrong class to be picked and blocking the case progression. This has been resolved by setting the proper parameter Param.workPage while calling pzApplyPageInstructions from pzUpdateCaseWithRequestBody to calculate the proper class for the content.

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