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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-173436 · Issue 648821

Performance improvement for Application Save: Node Level Data Pages

Resolved in Pega Version 8.7

As part of new functionality introduced in 8.3, data types defined in the application record will be turned into data objects on Application save. As part of this process node level pages are invalidated and reloaded and there is an explicit commit that marks the Application record as dirty and sends any calls for the application record to the database for fresh records. In a multi-node environment, the number of queries to get the application record being saved became exponentially higher and performance impacts were seen. This has been resolved by updating the system to skip eager loading of the data page definition when an access rule or application definition is saved.

INC-192979 · Issue 678361

Performance improvement for Application Save: Node Level Data Pages

Resolved in Pega Version 8.7

As part of new functionality introduced in 8.3, data types defined in the application record will be turned into data objects on Application save. As part of this process node level pages are invalidated and reloaded and there is an explicit commit that marks the Application record as dirty and sends any calls for the application record to the database for fresh records. In a multi-node environment, the number of queries to get the application record being saved became exponentially higher and performance impacts were seen. This has been resolved by updating the system to skip eager loading of the data page definition when an access rule or application definition is saved.

SR-D71041 · Issue 537896

Default compiler pool size increased

Resolved in Pega Version 8.5

An issue was seen where the nodes were continuously terminating and Stream service was not started. Error messages indicated a "WARN - Long running request detected for requestor", and that tasks were waiting for the generic object pool. Analysis showed that it was possible for a deadlock to form during the startup of the system or during the first few rule executions and compilations when there were more than five rules trying to compile. Once the variable LibraryMetadata.TypeEnvironment.resolver (ClassLoader) is initialized, the problem would resolve. To prevent the deadlock, the default compiler pool size has been increased from 5 to 10.

INC-185266 · Issue 676581

Index table correctly populates after migration

Resolved in Pega Version 8.7

After creating a product file with work instances, only some records were populating in the index-workpartyuri class through index rule. Investigation showed that if the IDs specified for the Work Range started with the same digits as were seen after the case prefix (e.g. W-1, W-1000, or W-22, W-2201) then only the indexes for cases that start with W-1 or W-22 were included in the export. This was traced to a step in AddPartyIndexWhenCondition where the EstimatedWorkPrefix local variable was calculated: the java step extracted anything that was the same from the start of the To and From range without taking into account the possibility that some digit characters after the "-" could be the same. To improve the accuracy of the prefix estimation, "-\d" will be used to make an educated guess.

INC-129171 · Issue 566576

Field added to configure jFrog artifactory context root

Resolved in Pega Version 8.5

After configuring a JFrog repository rule and successfully testing the connection (from the rule configuration page), attempting to browse the remote repository from the "File Storage" landing page did not work. Investigation showed that ArtifactoryStorage.java was automatically appending "/artifactory" to the host name of any artifactory repo instance, causing a mismatch with the configured URL. There was a workaround of configuring the hostname with a context root, but this issue has been resolved with an additional ruleform field to specify the context root. Leaving this field blank will create the url using strictly what is contained within the host name field, while populating it will construct the url as follows: url + contextRoot + "/artifactory" This field will default to "/artifactory" to help preserve backwards compatibility.

INC-239902 · Issue 628577

Handling added for multi-file upload of duplicated files

Resolved in Pega Version 8.7

Attaching the same file multiple times during a single upload caused some of the duplicated files to not be included. The issue was not seen when attaching the same file multiple times but in different attempts. The exception "Can't continue with file attachment. FileData.xlsx is missing and might have been quarantined by anti-malware software" was logged. This was caused by the files being uploaded without updating filenames to have a unique ID, so multiple files with the same name were overwriting the previous file. This has been resolved by setting the appendUniqueIdToFileName parameter to true in the upload request so each copy of the filename is treated as an individual file.

SR-D94505 · Issue 553017

Toggles added to allow file listener performance improvement

Resolved in Pega Version 8.5

In order to offer flexibility in improving the performance of file listener CPU usage while processing intake files, rsf.setSaveIntermediateState( true ) has been replaced with rsf.setSaveIntermediateState( listener.getListenerProperties().getAttemptRecovery() ) in FileActionImpl. This change allows the option of not selecting the setting for attempting recovery on the file listener rule-form, which then would skip the intermediate save state normally performed per record/per file in case recovery is needed, thereby speeding up the processing. A toggle has also been added to see whether the system should bypass the ListenerState check at the end of each record. To use this, set the Dynamic System Setting "listener/skipListenerStateCheck" in the "Pega-IntegrationEngine" ruleset to true. Additional Installation Instructions Please create/set the Dynamic System Setting "listener/skipListenerStateCheck" in the "Pega-IntegrationEngine" ruleset as true.

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