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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-137882 · Issue 599140

Hazelcast will be used to determine node presence

Resolved in Pega Version 8.4.4

When calling logoff from the end user portal, sporadic PresenceStandardLifeCycleListener exceptions were seen during high load periods. This was traced to changes made in the Service Discovery behavior: when there is an issue with the node and heartbeats are missed, the node goes to Safe Mode. This caused the topology to change and trigger clearing off presence sessions, but the node still received service requests and this issue was seen. To resolve this, an updated has been made so the system will rely on the Hazelcast listener instead of service discovery to determine whether a node has left.

INC-189259 · Issue 692033

Big Decimal used while converting List to Page

Resolved in Pega Version 8.5.6

Previous work done to handle precision numbers in the JSON response that were being rounded or truncated when parsed for the DataSource page has been updated to also handle the case of mapping a list to a page.

INC-182959 · Issue 668735

SQL queries modified to use qualified table references

Resolved in Pega Version 8.5.6

Portal launch in the development environment was taking an excessive amount of time, as were some standard reports. The PurgeAssemplyDatabaseCache agent activity also generated an error regarding "(internal.cache.RAPurge) ERROR - Purge, unexpected error in removeOldAppCentricCacheData". These issues were traced to SQL queries that contained pr_sys_app_hierarchy_flat without a schema qualifier, and have been resolved by changing to class qualified table references.

INC-185760 · Issue 668740

SQL queries modified to use qualified table references

Resolved in Pega Version 8.5.6

Portal launch in the development environment was taking an excessive amount of time, as were some standard reports. The PurgeAssemplyDatabaseCache agent activity also generated an error regarding "(internal.cache.RAPurge) ERROR - Purge, unexpected error in removeOldAppCentricCacheData". These issues were traced to SQL queries that contained pr_sys_app_hierarchy_flat without a schema qualifier, and have been resolved by changing to class qualified table references.

INC-191779 · Issue 677519

Updated use of declarative processing during performance testing

Resolved in Pega Version 8.5.6

After update, the performance test script build was not working. A stack overflow indicated an issue with the load activity for the D_InteractionHistory data page referenced by expressions/properties. This has been resolved by disabling declarative processing during the estimation of data size.

INC-199749 · Issue 695536

Updated use of declarative processing during performance testing

Resolved in Pega Version 8.5.6

After update, the performance test script build was not working. A stack overflow indicated an issue with the load activity for the D_InteractionHistory data page referenced by expressions/properties. This has been resolved by disabling declarative processing during the estimation of data size.

INC-138840 · Issue 599980

Data-Summary reports default will not use the rule resolved setting

Resolved in Pega Version 8.4.4

An intermittent issue was seen where a query could become stuck for ~2 hours in the database. This has been resolved by setting the default for Data-Summary reports to not use the rule resolved setting.

INC-187553 · Issue 675428

Service Email handling updated for MSGraph "From" address

Resolved in Pega Version 8.5.6

While creating cases via email listener, the "From" address was not shown when using MSGraph. This was an issue with extracting the display name when MSGraph is used, and has been resolved by adding double quotes to display the name unconditionally.

INC-188080 · Issue 673782

Service Email handling updated for MSGraph "From" address

Resolved in Pega Version 8.5.6

While creating cases via email listener, the "From" address was not shown when using MSGraph. This was an issue with extracting the display name when MSGraph is used, and has been resolved by adding double quotes to display the name unconditionally.

INC-188143 · Issue 674971

Service Email handling updated for MSGraph "From" address

Resolved in Pega Version 8.5.6

While creating cases via email listener, the "From" address was not shown when using MSGraph. This was an issue with extracting the display name when MSGraph is used, and has been resolved by adding double quotes to display the name unconditionally.

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