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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-178148 · Issue 660926

Handling added for SSO servlet name

Resolved in Pega Version 8.5.5

After update, logging into an external site was not working correctly due to the SSO URL being appended with "/app/default". This has been resolved by updating the code to handle the servlet name properly.

INC-176112 · Issue 656971

When rule inside a loop correctly picked

Resolved in Pega Version 8.5.5

While using a 'when' rule inside a loop of a page list, the rule was not being picked during runtime. This has been resolved by adding an update to allow an assembly time class name to be passed into runtime.

INC-163579 · Issue 649383

Assistance and diagnostics added for issue with opening imported 'when'

Resolved in Pega Version 8.5.4

After upgrade, attempting to open rules that were developed on lower environments and then imported resulted in unknown errors. A workaround has been added to skip and log any corrupted property that might be interfering with the rule opening: enable Skip-Corrupt-Property to put this in place. To improve diagnostics, the new logger NBA-WME-DEBUG has been added. If the error continues after using Skip-Corrupt-Property, Skip-Corrupt-Property should be disabled and NBA-WME-DEBUG should be enabled and kept active until the issue occurs again.

INC-166398 · Issue 647704

Assistance and diagnostics added for issue with opening imported 'when'

Resolved in Pega Version 8.5.4

After upgrade, attempting to open rules that were developed on lower environments and then imported resulted in unknown errors. A workaround has been added to skip and log any corrupted property that might be interfering with the rule opening: enable Skip-Corrupt-Property to put this in place. To improve diagnostics, the new logger NBA-WME-DEBUG has been added. If the error continues after using Skip-Corrupt-Property, Skip-Corrupt-Property should be disabled and NBA-WME-DEBUG should be enabled and kept active until the issue occurs again.

INC-159143 · Issue 628923

Methods updated to prevent rounding of JSON response decimals

Resolved in Pega Version 8.5.4

When using a REST connector for an outside service, precision numbers in the JSON response were being rounded or truncated when parsed for the DataSource page. For example, a JSON message with a value like 6045.900000000000000001 became rounded to 6045.9. This happened in both methods used for fast and non-fast processing, and has been resolved by treating the decimal value as a string and then creating a BigDecimal object out of it to avoid truncation in the fast processing scenario, and by adding mapper.enable(DeserializationFeature.USE_BIG_DECIMAL_FOR_FLOATS); for the non-fast processing scenario.

INC-164308 · Issue 634410

UseNoCacheHeaders default expiration set to "0"

Resolved in Pega Version 8.5.4

When the prconfig/HTTP/UseNoCacheHeaders/default was set true it used the value "Expires: Thu, 01 Dec 1994 16:00:00 GMT". This has been updated to the more commonly used setting "0".

INC-145802 · Issue 636324

Oracle temporary space explicitly freed after writing LOBs

Resolved in Pega Version 8.5.4

Oracle temporary space used to write the LOB was not freed up after writing records to Log-Service-File when using OJDBC8 or OJDBC10 versions and the table involved had inline BLOB storage such as small blob tables like Log-service-file (2-4kB blobs). This did not occur when using OJDBC7, but investigation with Oracle could not determine why the older version did not have this issue. This issue has been resolved by explicitly freeing the LOB space with a call to free() / freeTemporary() , a utility for LOB objects that was introduced in JDBC 4.

INC-147873 · Issue 610865

Custom header character encoding for Subject added

Resolved in Pega Version 8.5.5

Case correspondence that contained a Subject with accent characters such as "Invitation à être" was being rejected by MailJet on the basis of encoding issues on the "Thread-Topic" when using custom headers. The error "BAD HEADER SECTION, Non-encoded non-ASCII data (and not UTF-8)" was generated. This was traced to the Send Email Smart Shape handling when using custom headers, and has been resolved by encoding the Subject before appending it to the Thread-topic header while adding custom headers.

INC-159244 · Issue 627864

Bulk actions check in preserves declare expression legacy setting

Resolved in Pega Version 8.5.5

When a declare expression was saved in legacy mode with "Whenever used" selected in change tracking, performing a bulk check-in of the rule caused the expression to default to the new forward chaining method. This did not occur when using a direct check-in. Investigation showed this was caused by the check-in page holding a legacy value before the step execution, and has been resolved by adding a pre-save activity before the validation activity that will restore the .pyIsLegacy value from .pyExpressionTypeSelector, if set.

INC-163863 · Issue 632426

Monthly agents run correctly on non-English locales

Resolved in Pega Version 8.5.4

Nodes with non-English locales were not starting when using an Agent with a monthly execution pattern. This was due to incorrect handling of the user locale, and has been resolved.

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