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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-212433 · Issue 724512

Clarified SLA calendar error message

Resolved in Pega Version 8.8

If a calculated SLA date is out of calendar end date range, the error "Perhaps the business calendar of year XXXX is missing" is generated. When the provided start date is not the business day and the SLA was calculated by using a custom activity using addTime, isBusinessDay and pxGetSpecifiedTimeOnDate function, this message showed the current year calendar. When checked in the tracer the exception was thrown with the correct year calendar, but when the exception was written as an alert the message was changed and provided the misleading error on the screen. This has been resolved by addressing the misleading error message.

INC-212251 · Issue 720198

Editable data page properly refreshes after interaction

Resolved in Pega Version 8.8

A data page using editable mode was adhering to the "Reload once per interaction" option used for readonly mode. This led to issues such as tables not refreshing after sorting or applying filters. To resolve this, refreshReloadInteraction has been updated to false when mode is not readonly.

INC-220076 · Issue 720198

Editable data page properly refreshes after interaction

Resolved in Pega Version 8.8

A data page using editable mode was adhering to the "Reload once per interaction" option used for readonly mode. This led to issues such as tables not refreshing after sorting or applying filters. To resolve this, refreshReloadInteraction has been updated to false when mode is not readonly.

INC-220789 · Issue 720198

Editable data page properly refreshes after interaction

Resolved in Pega Version 8.8

A data page using editable mode was adhering to the "Reload once per interaction" option used for readonly mode. This led to issues such as tables not refreshing after sorting or applying filters. To resolve this, refreshReloadInteraction has been updated to false when mode is not readonly.

INC-159244 · Issue 627863

Bulk actions check in preserves declare expression legacy setting

Resolved in Pega Version 8.7

When a declare expression was saved in legacy mode with "Whenever used" selected in change tracking, performing a bulk check-in of the rule caused the expression to default to the new forward chaining method. This did not occur when using a direct check-in. Investigation showed this was caused by the check-in page holding a legacy value before the step execution, and has been resolved by adding a pre-save activity before the validation activity that will restore the .pyIsLegacy value from .pyExpressionTypeSelector, if set.

INC-208424 · Issue 707613

Custom header character encoding for Subject added

Resolved in Pega Version 8.8

Case correspondence that contained a Subject with accent characters such as "Invitation à être" was being rejected by MailJet on the basis of encoding issues on the "Thread-Topic" when using custom headers. The error "BAD HEADER SECTION, Non-encoded non-ASCII data (and not UTF-8)" was generated. This was traced to the Send Email Smart Shape handling when using custom headers, and has been resolved by encoding the Subject before appending it to the Thread-topic header while adding custom headers.

INC-190380 · Issue 678643

CreateVersion rule updated for REST Integration Wizard

Resolved in Pega Version 8.7

When using a JSON response in the Create REST Integration wizard to generate the rules, the wizard displayed a null pointer exception during the final generation. The error pop up message "Generation process has been canceled and all created records have been removed" was displayed on the screen. This was traced to the REST Integration Wizard putting data rules in the wrong ruleset version when the context of both the Integration Layer and the Data Layer were configured to use an existing ruleset and to create a new version of that ruleset, and has been resolved by modifying the pzCreateVersion rule to support this.

INC-213124 · Issue 724632

AWS file type added for S3 uploads

Resolved in Pega Version 8.8

The correct content type was not getting set when uploading images to S3 using the "pxPublishArtifacts" activity. This has been resolved by adding the content type for AWS files while uploading to S3.

INC-232338 · Issue 739258

Data_views Pagination in v2 DX API working as expected

Resolved in Pega Version 8.8

When attempting to use the pagination features available with the v2 DX API '/data_views/{data_view_id}", all results were returned and no pagination was performed. This has been resolved.

INC-196313 · Issue 688605

Added pause after Library Extraction to ensure Rule-Utility-Functions are present

Resolved in Pega Version 8.7

After upgrade from Pega 7 to Pega 8, nodes were not starting and the error "pub.context.InitializationFailedError: PRNodeImpl init failed" appeared. This was traced to an issue with the pzSharedTenant rule: when pzSharedTenant (Rule Access When) is assembled by the system, it uses the compareTwoValues Rule-Utility-Function. If the system is not able to find the correct version of compareTwoValues, it adds an UnresolvedAssemblyError in the assembly of the pzSharedTenant, causing the startup failure. This has been resolved by adding an await call after the LibraryExtraction task to wait for it to complete. This wait will ensure that the library extraction task completes before starting the search task which uses Rule-Utility-Functions

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