Skip to main content

Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-180184 · Issue 665092

Assistance and diagnostics added for issue with opening imported 'when'

Resolved in Pega Version 8.4.6

After update, attempting to open rules that were developed on lower environments and then imported resulted in unknown errors. A workaround has been added to skip and log any corrupted property that might be interfering with the rule opening: enable Skip-Corrupt-Property to put this in place. To improve diagnostics, the new logger NBA-WME-DEBUG has been added. If the error continues after using Skip-Corrupt-Property, Skip-Corrupt-Property should be disabled and NBA-WME-DEBUG should be enabled and kept active until the issue occurs again.

INC-182959 · Issue 668738

SQL queries modified to use qualified table references

Resolved in Pega Version 8.4.6

Portal launch in the development environment was taking an excessive amount of time, as were some standard reports. The PurgeAssemplyDatabaseCache agent activity also generated an error regarding "(internal.cache.RAPurge) ERROR - Purge, unexpected error in removeOldAppCentricCacheData". These issues were traced to SQL queries that contained pr_sys_app_hierarchy_flat without a schema qualifier, and have been resolved by changing to class qualified table references.

INC-193485 · Issue 695640

REST authentication settings use fully qualified name for resolution

Resolved in Pega Version 8.7.2

The application setting used in REST connectors for authentication was resolving to similarly-named rules instead of matching the exact name of the rule. This has been resolved by enhancing pzGetSettingID to use both parts of the fully qualified name (name and category) provided by the pzSettingsORA control when determining which setting from the report to return.

INC-184031 · Issue 667219

SSLContext created using protocol from REST connector rule form

Resolved in Pega Version 8.4.6

After upgrading to IBM websphere v9.0.5.6 or higher, API calls Like REST, Connect-HTTP etc were failing to connect to endpoints using TLSv1.2. Investigation showed that although the connector was configured to send TLSv1.2, the ClientHello handshake was triggered for TLSv1.3. Because the SSLContext was created with highest version supported by protocol in the WAS container, this has been resolved by modifying the code to create SSLContext based on the the protocol selected in the REST connector rule form. Additionally, please note that the Connect-HTTP connector has been deprecated and the Connect-REST capabilities in the platform should be used instead.

INC-187553 · Issue 675431

Service Email handling updated for MSGraph "From" address

Resolved in Pega Version 8.4.6

While creating cases via email listener, the "From" address was not shown when using MSGraph. This was an issue with extracting the display name when MSGraph is used, and has been resolved by adding double quotes to display the name unconditionally.

INC-188143 · Issue 674974

Service Email handling updated for MSGraph "From" address

Resolved in Pega Version 8.4.6

While creating cases via email listener, the "From" address was not shown when using MSGraph. This was an issue with extracting the display name when MSGraph is used, and has been resolved by adding double quotes to display the name unconditionally.

INC-208424 · Issue 707614

Custom header character encoding for Subject added

Resolved in Pega Version 8.7.2

Case correspondence that contained a Subject with accent characters such as "Invitation à être" was being rejected by MailJet on the basis of encoding issues on the "Thread-Topic" when using custom headers. The error "BAD HEADER SECTION, Non-encoded non-ASCII data (and not UTF-8)" was generated. This was traced to the Send Email Smart Shape handling when using custom headers, and has been resolved by encoding the Subject before appending it to the Thread-topic header while adding custom headers.

INC-199192 · Issue 689037

Check added to ensure StepPage generation for Top keyword

Resolved in Pega Version 8.7.2

A ClassCastException was thrown when top page is used, indicating "com.pega.pegarules.data.internal.clipboard.ClipboardPropertyImpl cannot be cast to com.pega.pegarules.pub.clipboard.ClipboardPage". This has been resolved by adding a check which will generate a myStepPage for Keyword "Top" as necessary.

INC-213308 · Issue 712074

Fallback added for missing fileName in MultipartHTTPResponse

Resolved in Pega Version 8.7.2

Given a multipart/form-data response with multiple attachments, when there was no explicit fileName header provided for a body part, the engine skipped processing the part and no data was present on pyRequestAttachmentPage. This has been resolved by adding a fallback in HTTPClientUtils#handleMultipartHTTPResponse() so that if no fileName is present, the 'name' parameter of the Content-Disposition header field will be used.

INC-220137 · Issue 715266

UpdateDateTime casing corrected in filters

Resolved in Pega Version 8.7.2

When using Job Scheduler with MS/SQL, the error "Cannot find either column 'mktdata' or the user-defined function or aggregate 'mktdata.pr_read_from_stream', or the name is ambiguous." This was traced to a casing issue and has been resolved by updating the pxupdatedatetime property to pxUpdateDateTime in Filters F1 and F2.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us