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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-158018 · Issue 633374

Archiving updated to include pxobjclass in CTE column list

Resolved in Pega Version 8.5.5

After enabling the case archival feature on a casetype, cases were getting stuck in the Archive-Ready state while being archived, and a 'column not found' error was seen. Investigation showed that the generated SQL statement used to retrieve the resolved case instances used a common table expression (CTE) whose columns were inskey, insclass, and parentinskey, and the query that referenced the CTE was attempting to compare the column pxobjclass when pxobjclass did not exist in the CTE's column list. To resolve this, the CTE column list has been updated to pzinskey, pxobjclass, and parentinskey to prevent the 'column not found error' from occurring, and the query that referenced the CTE was also updated to use the correct column names and aliases.

SR-A22699 · Issue 248560

RuleServiceFile.parseRecordAtTime and RuleServiceFile.parseByRecordType Timer function corrected

Resolved in Pega Version 7.2.2

The Timer function used in the RuleServiceFile.parseRecordAtTime and RuleServiceFile.parseByRecordType functions was not properly halting when it encountered an exception, causing any subsequent invocation to these methods to start the Timer again. This created errors and incorrect results. The parseRecordAtTime and parseByRecordType methods have now been updated to enclose inbound mapping related stopTiming within a finally block for accuracy.

SR-A92387 · Issue 261229

Guardrail warning for offset/length removed from MapStructure rule

Resolved in Pega Version 7.2.2

In Map Structured rules, a guardrail warning was coming up for every row which had non-continuous length due to excess offset. This warning was generic without specifying the row number, and every time an attempt was made to justify the warning it was unrecognized and generated another warning. This left the rule with unjustified warnings on saving. As this rule is used often for generating excel sheets and formatting data neatly, it is not possible to provide the offset and length as expected by the Map Structured rule and there was a huge impact on the compliance score of applications when there was more than one Map Structured rule. As this is a common use case, the guardrail warning has been removed.

INC-161645 · Issue 634639

Java Bean import updated to handling differences in Java 7 and Java 8

Resolved in Pega Version 8.5.5

The behavior of the java bean Introspector class is inconsistent across different versions of the JDK when detecting indexed properties built off of java.util.List objects, causing Java Bean import to generate differently in Java 7 and Java 8. This has been resolved by updating PRIndexedPropertyDescriptor to better handle this JDK difference by resolving indexed read and write methods manually using simple reflection.

INC-175595 · Issue 652831

Java Bean import updated to handling differences in Java 7 and Java 8

Resolved in Pega Version 8.7

The behavior of the java bean Introspector class is inconsistent across different versions of the JDK when detecting indexed properties built off of java.util.List objects, causing Java Bean import to generate differently in Java 7 and Java 8. This has been resolved by updating PRIndexedPropertyDescriptor to better handle this JDK difference by resolving indexed read and write methods manually using simple reflection.

SR-A75946 · Issue 252101

pxCommitDateTime BIX extraction more robust

Resolved in Pega Version 7.2.2

The exported XML file was not including the pxCommitDateTime column even when that column was included in the BIX extraction. This was traced to the site trying to perform the commit on the same work object more than once: performing the commit the second time caused the previous value to be overridden by the new commitdatetime. That led to the pxCommitDateTime not being stored in the BLOB, and since BIX extracts the data from source table's BLOB, it cannot extract the value of pxCommitDateTime. To resolve this, the source query that BIX uses has been modified to get both pzPVStream and pxCommitDateTime (if the column is present in the source table) and use the value of pxCommitDateTime from the resultset while writing to the output file.

INC-174716 · Issue 656441

Updated handling for validating/saving circumstanced rule on branch

Resolved in Pega Version 8.7

Using 'save as' for an already circumstanced rule with a new property/template caused the Rule-.DictionaryValidation activity to register the error "StandardValidate-CircumPropAlreadyDefined". The same activity Step did not throw an error when saving into Branch. This was traced to the ruleset name not being the same for the branch ruleset due to having _BRANCH_Branch-Name appended to its name, and has been resolved by adding a condition to check for circumstanced rule in a branch.

INC-183728 · Issue 665133

Oracle handling updated for primary key in upgrade DDL

Resolved in Pega Version 8.7

Previously, when a primary key of a table was created Oracle would automatically create a unique index with the same name as the primary key. However, with the introduction of Oracle 19, an optimization was added which will not do that if there is another unique index on the table which contains the column(s) of the primary key. This difference can cause updates to fail with the error "cannot drop index used for enforcement of unique/primary key". This has been resolved by updating the handling for primary key constraint and the corresponding index name.

INC-162262 · Issue 654964

Query added to find time zone for MSSQL database

Resolved in Pega Version 8.5.5

The exception "com.microsoft.sqlserver.jdbc.SQLServerException: xp_regread() returned error 5, 'Access is denied.'" was generated when the AES agent PushDBSizeInfo was being run. This was traced to the GetDBInfo activity trying to retrieve the time zone of the MSSQL database by executing a query that used a Microsoft SQL routine to read the windows registry to get the current time zone. The error was not due to security within the SQL Server, but instead was caused by Microsoft Windows security related to the permissions on the registry keys for the users under which specific SQL Server processes were running. To resolve this, an update has been made to call a different query which will get the time zone for the SQL Server.

INC-162262 · Issue 654966

Query added to find time zone for MSSQL database

Resolved in Pega Version 8.7

The exception "com.microsoft.sqlserver.jdbc.SQLServerException: xp_regread() returned error 5, 'Access is denied.'" was generated when the AES agent PushDBSizeInfo was being run. This was traced to the GetDBInfo activity trying to retrieve the time zone of the MSSQL database by executing a query that used a Microsoft SQL routine to read the windows registry to get the current time zone. The error was not due to security within the SQL Server, but instead was caused by Microsoft Windows security related to the permissions on the registry keys for the users under which specific SQL Server processes were running. To resolve this, an update has been made to call a different query which will get the time zone for the SQL Server.

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