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Resolved Issues

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-189477 · Issue 674034

Service Email handling updated for MSGraph "From" address

Resolved in Pega Version 8.7

While creating cases via email listener, the "From" address was not shown when using MSGraph. This was an issue with extracting the display name when MSGraph is used, and has been resolved by adding double quotes to display the name unconditionally.

INC-200029 · Issue 690167

Service Email handling updated for MSGraph "From" address

Resolved in Pega Version 8.7

While creating cases via email listener, the "From" address was not shown when using MSGraph. This was an issue with extracting the display name when MSGraph is used, and has been resolved by adding double quotes to display the name unconditionally.

SR-A93912 · Issue 261494

SSLUtils modified to support app container keystore/truststore

Resolved in Pega Version 7.2.2

Keystore and truststore configured at application container level were not being used by SOAP Connectors. To facilitate use, when SSL settings are not provided at a rule level SSLUtils will create a wrapper around the Java default SSL artifact and use that.

SR-A93912 · Issue 264848

SSLUtils modified to support app container keystore/truststore

Resolved in Pega Version 7.2.2

Keystore and truststore configured at application container level were not being used by SOAP Connectors. To facilitate use, when SSL settings are not provided at a rule level SSLUtils will create a wrapper around the Java default SSL artifact and use that.

SR-A67007 · Issue 255075

Catch improved to close Message Explorer connections

Resolved in Pega Version 7.2.2

When using the Message Explorer functionality provided on the JMS Connect rule form, it only allows a number invocations equal to the size of the connection pool. Due to an issue with releasing the connections when using Resource Reference mode or IIOP protocol, the pool was being exceeded and the error "Couldn't create connection object" appeared. This has been fixed by changing the conditional catch for closing the connection with a more effective try catch.

INC-159244 · Issue 627863

Bulk actions check in preserves declare expression legacy setting

Resolved in Pega Version 8.7

When a declare expression was saved in legacy mode with "Whenever used" selected in change tracking, performing a bulk check-in of the rule caused the expression to default to the new forward chaining method. This did not occur when using a direct check-in. Investigation showed this was caused by the check-in page holding a legacy value before the step execution, and has been resolved by adding a pre-save activity before the validation activity that will restore the .pyIsLegacy value from .pyExpressionTypeSelector, if set.

INC-208424 · Issue 707614

Custom header character encoding for Subject added

Resolved in Pega Version 8.7.2

Case correspondence that contained a Subject with accent characters such as "Invitation à être" was being rejected by MailJet on the basis of encoding issues on the "Thread-Topic" when using custom headers. The error "BAD HEADER SECTION, Non-encoded non-ASCII data (and not UTF-8)" was generated. This was traced to the Send Email Smart Shape handling when using custom headers, and has been resolved by encoding the Subject before appending it to the Thread-topic header while adding custom headers.

INC-190380 · Issue 678643

CreateVersion rule updated for REST Integration Wizard

Resolved in Pega Version 8.7

When using a JSON response in the Create REST Integration wizard to generate the rules, the wizard displayed a null pointer exception during the final generation. The error pop up message "Generation process has been canceled and all created records have been removed" was displayed on the screen. This was traced to the REST Integration Wizard putting data rules in the wrong ruleset version when the context of both the Integration Layer and the Data Layer were configured to use an existing ruleset and to create a new version of that ruleset, and has been resolved by modifying the pzCreateVersion rule to support this.

SR-A87728 · Issue 257771

Improved null namespace handling for WSDL import

Resolved in Pega Version 7.2.2

The SOAP Connector (Wizard) functionality in the Pega product was implemented and tested with the assumption that the WSDL document provided for consumption would contain a target namespace. Though not technically required, the great majority of WSDL documents meet this description. However, when using an imported WSDL that has no namespaces, the pxParseWSDL activity was passing a reported null namespace to some Axis2 activities that were not capable of safely consuming Definitions with null namespaces. This resulted in a "StringIndexOutOfBounds" error. To create more stability with the additional activities, WSDLParser has been updated to use QName objects themselves whenever possible and set the target namespace for the Definition to "" when it detects that it is null.

INC-196313 · Issue 688605

Added pause after Library Extraction to ensure Rule-Utility-Functions are present

Resolved in Pega Version 8.7

After upgrade from Pega 7 to Pega 8, nodes were not starting and the error "pub.context.InitializationFailedError: PRNodeImpl init failed" appeared. This was traced to an issue with the pzSharedTenant rule: when pzSharedTenant (Rule Access When) is assembled by the system, it uses the compareTwoValues Rule-Utility-Function. If the system is not able to find the correct version of compareTwoValues, it adds an UnresolvedAssemblyError in the assembly of the pzSharedTenant, causing the startup failure. This has been resolved by adding an await call after the LibraryExtraction task to wait for it to complete. This wait will ensure that the library extraction task completes before starting the search task which uses Rule-Utility-Functions

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