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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-200029 · Issue 690167

Service Email handling updated for MSGraph "From" address

Resolved in Pega Version 8.7

While creating cases via email listener, the "From" address was not shown when using MSGraph. This was an issue with extracting the display name when MSGraph is used, and has been resolved by adding double quotes to display the name unconditionally.

INC-187553 · Issue 675428

Service Email handling updated for MSGraph "From" address

Resolved in Pega Version 8.5.6

While creating cases via email listener, the "From" address was not shown when using MSGraph. This was an issue with extracting the display name when MSGraph is used, and has been resolved by adding double quotes to display the name unconditionally.

INC-188080 · Issue 673782

Service Email handling updated for MSGraph "From" address

Resolved in Pega Version 8.5.6

While creating cases via email listener, the "From" address was not shown when using MSGraph. This was an issue with extracting the display name when MSGraph is used, and has been resolved by adding double quotes to display the name unconditionally.

INC-188143 · Issue 674971

Service Email handling updated for MSGraph "From" address

Resolved in Pega Version 8.5.6

While creating cases via email listener, the "From" address was not shown when using MSGraph. This was an issue with extracting the display name when MSGraph is used, and has been resolved by adding double quotes to display the name unconditionally.

INC-200029 · Issue 690168

Service Email handling updated for MSGraph "From" address

Resolved in Pega Version 8.5.6

While creating cases via email listener, the "From" address was not shown when using MSGraph. This was an issue with extracting the display name when MSGraph is used, and has been resolved by adding double quotes to display the name unconditionally.

SR-A23050 · Issue 244774

Rule generation updated to handle related JSONs

Resolved in Pega Version 7.2.1

The system was failing to parse inbound JSONs when the corresponding Pega Data Model was generated using the same JSON, and was unable to use valuelist or pagelist properties for generating JSON to pass to connect-Rest Method. This generation and runtime of rest connector was failing when the same name property existed in multiple places with different modes and same levels. To support this use, the rule generation has been updated to correctly populate the qualifier name along with modified run time code to support mapping when same properties are there in the same class.

SR-A16535 · Issue 231740

Null Boolean and datetime properties passed in command line extraction

Resolved in Pega Version 7.2.1

If a Boolean or a datetime Embedded valuelist /valuegroup /pagelist/page group property was in the WO blob but has no value when extracted from the command line using the -B and -J options, the value in the extract was not valid. This was traced to the handling for empty Boolean and datetime properties, and these properties will now be passed without modification when using the command line options -B and -J in XML output format or when running the extract from the UI.

INC-182082 · Issue 694613

API added to handle digital signing from proxy layer

Resolved in Pega Version 8.5.6

When an email account was configured with a valid email account and keystore for message signing, it was possible to send emails with valid digital signatures. When the same email was used in case type email instantiation, no digital signatures were included in it. This was due to keyStoreInstance properties being read from the email account top level page when they need to be retrieved from pyEmbedSenderProtocol page when using SMTP. This has been resolved by adding an API to handle the signing logic from the JavaEmailClientProxy class.

SR-A16401 · Issue 232956

Design-time email account accepts Data Page for port number

Resolved in Pega Version 7.2.1

When creating an Email Account rule (Integration-Resources), at design-time, the developer was prevented from using a Data Page reference as the Port number for the Sender or Receiver even though the run-time behavior of using a Data Page reference as a port worked. This has been resolved by removing the UI validation when the input starts with 'equal to', allowing Email Account save and connectivity testing to work with non-parameterized Data Page references for the port number in both Sender and Receiver configurations.

INC-159244 · Issue 627863

Bulk actions check in preserves declare expression legacy setting

Resolved in Pega Version 8.7

When a declare expression was saved in legacy mode with "Whenever used" selected in change tracking, performing a bulk check-in of the rule caused the expression to default to the new forward chaining method. This did not occur when using a direct check-in. Investigation showed this was caused by the check-in page holding a legacy value before the step execution, and has been resolved by adding a pre-save activity before the validation activity that will restore the .pyIsLegacy value from .pyExpressionTypeSelector, if set.

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