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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-187553 · Issue 675429

Service Email handling updated for MSGraph "From" address

Resolved in Pega Version 8.7

While creating cases via email listener, the "From" address was not shown when using MSGraph. This was an issue with extracting the display name when MSGraph is used, and has been resolved by adding double quotes to display the name unconditionally.

INC-188080 · Issue 673783

Service Email handling updated for MSGraph "From" address

Resolved in Pega Version 8.7

While creating cases via email listener, the "From" address was not shown when using MSGraph. This was an issue with extracting the display name when MSGraph is used, and has been resolved by adding double quotes to display the name unconditionally.

INC-188143 · Issue 674972

Service Email handling updated for MSGraph "From" address

Resolved in Pega Version 8.7

While creating cases via email listener, the "From" address was not shown when using MSGraph. This was an issue with extracting the display name when MSGraph is used, and has been resolved by adding double quotes to display the name unconditionally.

INC-189477 · Issue 674034

Service Email handling updated for MSGraph "From" address

Resolved in Pega Version 8.7

While creating cases via email listener, the "From" address was not shown when using MSGraph. This was an issue with extracting the display name when MSGraph is used, and has been resolved by adding double quotes to display the name unconditionally.

INC-200029 · Issue 690167

Service Email handling updated for MSGraph "From" address

Resolved in Pega Version 8.7

While creating cases via email listener, the "From" address was not shown when using MSGraph. This was an issue with extracting the display name when MSGraph is used, and has been resolved by adding double quotes to display the name unconditionally.

SR-D69836 · Issue 529729

Context retained during nested automation

Resolved in Pega Version 8.5

Issues were seen with context being passed correctly with automation. When a Data Page that was used to abstract the call to a REST API used a Data Transform which in turn used a Data Page which also used a call to a REST API to retrieve an OAuth Token, an error appeared. The same worked when a URL was provided on the Connect REST. When a service case was launched but a Flow Action wasn't submitted, then another service case was added and submitted, the post-processing robotic automation activity used the run robotic automation activity from the previous service case instead of the current service case targeted for completion. This has been resolved by updating the webwb • pzpega_ui_doc_submit.js file to pass the correct MDIContext based on the event target of FA submission while invoking RDA automation.

SR-D63912 · Issue 531205

Context retained during nested automation

Resolved in Pega Version 8.5

Issues were seen with context being passed correctly with automation. When a Data Page that was used to abstract the call to a REST API used a Data Transform which in turn used a Data Page which also used a call to a REST API to retrieve an OAuth Token, an error appeared. The same worked when a URL was provided on the Connect REST. When a service case was launched but a Flow Action wasn't submitted, then another service case was added and submitted, the post-processing robotic automation activity used the run robotic automation activity from the previous service case instead of the current service case targeted for completion. This has been resolved by updating the webwb • pzpega_ui_doc_submit.js file to pass the correct MDIContext based on the event target of FA submission while invoking RDA automation.

SR-124952 · Issue 189563

Resolved HTMLtoPDF font load error

Resolved in Pega Version 7.1.8

When using a Fonts directory during HTMLToPDF conversion, the StaticContent folder resolved to an incorrect properties file and generated an error that appeared to indicate the fonts had not correctly loaded even when they had indeed loaded. The error was traced to the function used to open the Static Content folder with the direct file handle, and this has been updated to resolve correctly.

SR-124952 · Issue 189565

Resolved HTMLtoPDF font load error

Resolved in Pega Version 7.1.8

When using a Fonts directory during HTMLToPDF conversion, the StaticContent folder resolved to an incorrect properties file and generated an error that appeared to indicate the fonts had not correctly loaded even when they had indeed loaded. The error was traced to the function used to open the Static Content folder with the direct file handle, and this has been updated to resolve correctly.

SR-126775 · Issue 189860

Resolved HTMLtoPDF font load error

Resolved in Pega Version 7.1.8

When using a Fonts directory during HTMLToPDF conversion, the StaticContent folder resolved to an incorrect properties file and generated an error that appeared to indicate the fonts had not correctly loaded even when they had indeed loaded. The error was traced to the function used to open the Static Content folder with the direct file handle, and this has been updated to resolve correctly.

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