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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-160485 · Issue 655297

Trailing "/" added to public links for SSO use

Resolved in Pega Version 8.7

Links generated using pyWorkLinkWithLabel were not working with SSO due to not having a trailing "/" on the URL. This has been corrected by adding code to append the "/" if the public link url doesn't end with it.

SR-D67150 · Issue 532022

Resolved attachments when using Mobile page message setting

Resolved in Pega Version 8.3.2

When using page-level error messages for a work object, trying to add an attachment to that work object resulted in an error and the attachment failed. This has been resolved by adding an error check in the pzAttachContentFile activity.

SR-D74247 · Issue 542915

Resolved errors when using Build Model from the Preview Console

Resolved in Pega Version 8.3.2

Using the Web Chatbot interface and trying to perform Build Model action from Preview Console failed with multiple errors, either "This action is not allowed as it is outside the current transaction" or "class <blank> doesn't exist". This was traced to issues with the transaction during model update, and has been resolved by conditionally disabling the show page step of pzGetModelProcessStatus. This step creates a difference in the context of the current transaction and is disabled when called from Update API.

SR-D39972 · Issue 513459

UpgradeOnOpen updated to use property set

Resolved in Pega Version 8.3.2

After upgrade, using the revalidate & save wizard on MapValue rules (Rule-Obj-MapValue) generated null pointer exceptions in the tracer file and rules failed with bad status. This was traced to changes made in the Java step of UpgradeOnOpen that used the getReference() method, and has been resolved by updating the UpgradeOnOpen activity in the Rule-obj-Mapvalue class to use property set.

INC-195387 · Issue 681673

HandleResponses updated for use with optimized campaign

Resolved in Pega Version 8.7

After updating from Pega 8.4, responses were not processed in the pxHandleResponses Data flow if the "pyCampaignOptimization" flag was set to true. This was traced to a missed use case for an optimized campaign, and has been resolved by modifying the condition in HandleResponses.

INC-166048 · Issue 659534

Navigation icons added for use in offline mobile

Resolved in Pega Version 8.7

When using an offline mobile app, clicking on an image / link on the home page for navigation resulted in the error “Resource missing. See client logs.” This was traced to a missed use case that resulted in some icons not being available in the package, and has been corrected by including the following: webwb/py-menu-toggle.png webwb/pzgrid_downarrow.png webwb/pymenuleftarrow.png webwb/pymenurightarrow.png webwb/pymodal_mask_img.png webwb/py-grid-sort-down.svg

SR-D42451 · Issue 518066

ExecuteRDB call updated to use NativeSQL for blob

Resolved in Pega Version 8.3.2

After creating a test activity to clear data set records that used the DataSet-Execute method and passed the data set name and truncate operation, only 51 records were deleted in a single run when the data set had more than 51 records. Investigation showed that for blob tables, the database truncate operation was using executeRDB with an empty results page, i.e. it didn't specify pyMaxRecords, which on some databases might have limited the number affected records. To resolve this, the executeRDB call in the database truncate operation has been modified to use NativeSQL for blob tables.

INC-192159 · Issue 691022

Handling added for designtime page used in runtime

Resolved in Pega Version 8.7

After creating a survey with branch Create survey cases routed to different actors, some cases missed the assignments and were left idle with no access to progress. Survey cases (with branches) having the 'when' conditions in flow connectors experienced this intermittently in production. This was traced to the use of D_pzSurveyPage data page called from the ProcessUpdate data transform while creating the survey: this data page is for design time and should not be used at runtime as it requires design time pages like CaseTypePage which will not be available at runtime. To resolve this issue for runtime, in Step 3 of pzGetAllConnectors, pyClassName will be copied from the step page and set for pzGetConnectorsForDecision.

INC-185950 · Issue 669195

Withdraw task notification uses correct email sender

Resolved in Pega Version 8.7

When withdrawing a Task, the withdraw email was sent from the default email box instead of the expected Application default email box. This was traced to the 'pyTaskDeleted' (notification name for withdraw task) value not being present, which meant the system fell back to the task 'pyTaskAssigned' notification name. To resolve this, an update has been made to have pyIsPulseNotificationDefinition return true for a pyTaskDeleted notification.

INC-197530 · Issue 686027

Value Finder updated for use with external Cassandra nodes

Resolved in Pega Version 8.7

Attempting to use the Value Finder feature resulted in the error "Running Simulation is not possible because the required services are not available. Contact your System Administrator to enable the data flow and decisioning data store services." Analysis traced this to a check which identifies whether there is more than one internal node available for CDH/ DSS node. Since there were only external nodes available in this scenario and no internal nodes, the method returned false and returned the error when the CDH / VF page was launched. To resolve this, the check has been modified to allow for external Cassandra.

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