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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D12733 · Issue 488666

Code fragment removed to eliminate Fortify false positive

Resolved in Pega Version 8.2.4

A code remnant related to Boolean.getBoolean(..) in Rule-Declare testConsistency was causing a false positive in a Fortify scan. This piece of code is obselete and is not used anywhere, and has been removed.

SR-D40833 · Issue 506792

Response Strategy works for predictive models

Resolved in Pega Version 8.2.4

After implementing the response strategy for the predictive model and capturing the response, "Refresh Data" in the monitor tab of the predictive model still showed no response captured. As a result, it was not possible to analyze the performance of the model or use it for reporting. This was traced to recent work done so that Response processing now references the factory against a new table. However, the entries in this table were not created for predictive models, causing responses to not be processed. This has been resolved by adding predictive models to the event processor and ensure the functions are using the new factory initializer.

INC-166561 · Issue 645648

ADM Models correctly updated

Resolved in Pega Version 8.7

The ADM models were not being updated when responses were processed either via the CaptureResponse API or when the time elapsed that should result in an update reflecting a non-response. This was traced to incomplete handling for a response coming for some other model which was converted to EMPTY, and has been resolved by modifying the logic so that the default responses and other responses are processed properly.

INC-191554 · Issue 681351

Mapping updated for Primary filter rule with globally optimized strategies

Resolved in Pega Version 8.7

A discrepancy was seen in the results when compared between running globally optimized strategies (GOS) and a normal strategy in the Customer Decision Hub. Investigation showed this was caused by a proposition filter rule containing When rules configured with the keyword "Primary", which caused page mappings to fail in GOS. This has been resolved by explicitly populating the primary context for callWhen.

INC-165704 · Issue 639506

VBD data flow timeout increased and made configurable

Resolved in Pega Version 8.7

Intermittent VBD timeouts were seen when writing records to MSK even though no errors were reported on the MSK side. Analysis showed that while batch data flows retry when a timeout occurs, real time data flows do not retry and the configuration to wait up to 10 seconds for an acknowledgement may not be sufficient depending on the system conditions. This has been resolved by increasing the default timeout to 20 seconds and adding a configurable timeout "vbd/streamPublishTimeoutMillis" to allow a customized setting.

INC-157097 · Issue 619996

REGEX In Expression Builder matches runtime values

Resolved in Pega Version 8.5.3

An expression builder statement was evaluating differently at runtime vs at testing. This was traced to a difference in escape character handling between old legacy code and the new strategy runtime engine, and has been resolved by ensuring the strategy runtime engine is supporting escape character use cases.

INC-187520 · Issue 677873

Actuals sync clears data from cache and persistence

Resolved in Pega Version 8.7

When sync attempted to clear the existing data from Actuals before copying data from the interaction history, the partition was cleared from the cache but not from persistence. IH data that was then copied to the same partition time ranges had new field descriptors created that did not match the format of the old data in persistence. As a result, when a query triggered the loading of such a partition, the mix of data with the old and new formats caused the load to fail. This has been resolved by updating the system to ensure the data is deleted properly from both the cache and persistence.

INC-188309 · Issue 684702

Proposition filter populated for test business Issue

Resolved in Pega Version 8.7

When running the proposition filter rule, no drop down list appeared for a business issue. This was caused by the Issue list not being populated for the Action-Run test page, and has ben resolved.

INC-194433 · Issue 679630

Key Value Store handling revised for greater backwards compatibility

Resolved in Pega Version 8.7

Previous optimization work done to reduce the size of the "nm" field when the hierarchy string is empty resulted in some Key Value Store records not being read from older systems during update. This has been corrected.

INC-166845 · Issue 640299

Hazelcast remote execution not called from synchronized context

Resolved in Pega Version 8.7

After navigating to the Admin Studio portal to view the nodes, the portal was temporarily freezing. Investigation of the thread dump revealed this was caused by a DDS pulse sending a remote execution call to all nodes to update logger settings even though the site was not using DDS. This has been resolved by updating the system to avoid calling Hazelcast remote execution from a synchronized context.

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