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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-156818 · Issue 628465

Materialization uses time limit boundary for query

Resolved in Pega Version 8.4.5

After turning on Materialization for pyIHSummary and OfferOutcomesForPast45Days datasets, an SQL query was taking an excessive amount of time and causing multiple alerts in the logs. Investigation traced the issue to database partitioning, specifically that running a query where the pyOutcomeTime range spanned multiple partitions was causing the indexes for all partitions in the range to be opened. To resolve this, the query has been updated with a DSS to support a partition size of min(pxOutcomeTime) to limit the time range to querying day by day, or hour by hour, or any other chronology unit specified. If there are no records for the current limit, then it will look at the next partition. This should prevent the query from needing to open more than 1 or 2 partitions.

INC-158813 · Issue 629484

Updated report handling for simulations using database output

Resolved in Pega Version 8.4.5

When running a simulation with a database table as the output destination, the pxObjClass property was not populating with a value in the results. This caused sub-reports to not be populated with data. Investigation showed that issue happened when the simulation output destination database table was inferred as an external table due to not having an exposed column for pzinskey. To resolve this, the pxObjClass and pxCreateDateTime properties, which were added to simulation output destination tables for compatibility with Report browser, will not be added to those tables when they are created. Instead, to address compatibility issues of simulation output destination classes with Report browse in the Customer Decision Hub, the pyDefaultSummaryReport has been brought up into the Data-Decision-StrategyExecution-ResultOutput class from the @baseclass.

SR-D37945 · Issue 506799

Server node cache refresh will use remote execution timeout

Resolved in Pega Version 8.2.4

A campaign was failing due to VBD remote ping timeout with a stacktrace that indicated a StageException. Investigation showed that when the cluster is heavily loaded, calls to the remote execution API could time out. If this occurred when the VBD client was refreshing its cache of VBD server nodes, then the insert failed and the error was propagated up the calling data flow. To resolve this, the system will use the remote execution timeout when refreshing node cache, extend the timeout to 60 seconds, and ensure timeouts are retried during inserts.

INC-148006 · Issue 605581

Enhancements added for very heavy use of strategy decision logic

Resolved in Pega Version 8.5.2

Recent updates were made to improve memory performance for scenarios where a single request primary page had tens of thousands of pages under an embedded pagelist property and the decision logic involved a strategy running on all the pages in that page list. To further improve performance, the array iterator has been modified and a DSS has been added that makes the threshold (50) in SSAExecutionContextIteratorFactory tunable.

INC-142084 · Issue 599875

Support added for expression in strategy scorecards

Resolved in Pega Version 8.5.2

When invoking REST against a dataflow that had a strategy containing a scorecard that used an expression and the "Include model explanations option" was enabled in the Strategy configuration, the system failed with the error "PropertyValueInvalid .pxMaxScore Cannot cast the value (unknown) to double". This was traced to the Scorecard explanations failing during serialization when an expression was used, and has been corrected.

INC-140821 · Issue 600749

Resolved Intermittent Access Group Issue for GetBundleEventDecisionDetails

Resolved in Pega Version 8.5.2

When using a REST service that calls the GetBundleEventDecisionDetails activity and dataflow to send the treatment in multiple channels, intermittent access issue related errors appeared while running the activity in logs for multiple customers. This was traced to a missed use case for authentication, and has been resolved.

INC-150395 · Issue 625068

Tokenizer updated to handle commas

Resolved in Pega Version 8.4.5

The Text Analyzer was not working as expected in cases where the number was combined with a comma (,) with it but was working when a space was used between the number and the comma. This was traced to the tokenizer not correctly processing and splitting the input text when there was a special character before or after the token. This has been resolved by updating the tokenizer logic.

INC-175707 · Issue 655349

Multi-level strategy gives correct rules during Batch run

Resolved in Pega Version 8.4.5

When using a nested page structure with multi-level strategies that loop through each page and process the customer, a customer with two linked customers A and B had the results of A overridden by B during Batch Processing while single case canvas testing showed the correct results. This was caused by the DSM clipboard page method of carrying the parent page info not supporting the re-use of pages, and has been resolved by adding an enhancement that will sanitize the strategy stage processor to ensure the correct page reference is used.

INC-173859 · Issue 652640

Corrected compilation error for Decision Data component in Strategy

Resolved in Pega Version 8.4.5

After upgrade, a Decision data component defined in Strategy generated an assembly error when looking for class properties. This was traced to the use of "applies to" Instead of SR class, and has been resolved.

INC-144864 · Issue 599146

Unneeded AUC error percentage calculation removed for better system performance

Resolved in Pega Version 8.5.2

When generating snapshots of the ADM models, an inefficiency in the metric calculation for the AUC error percentage caused an excessive amount of memory to be allocated which could cause slowdown or require a system reboot. This has been resolved by removing the problematic AUC error percentage calculation as it is not used in the UI.

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