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Resolved Issues

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NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D38492 · Issue 505488

Batching now enabled when using IH Summary shape in substrategies

Resolved in Pega Version 8.3.1

Batching was not being enabled when using IH Summary shape in substrategies. This was traced to the IH_SUMMARY_CACHE field not automatically being passed to sub-strategies, and has been corrected.

SR-D39956 · Issue 511636

Corrected method IF use with shortcut function

Resolved in Pega Version 8.3.1

After upgrade, method IF was not working as expected when used in an expression like "@if(.totalorders_120days>0,(.remakeorders_120days/.totalorders_120days)<0.3,false)". This was caused by a missed use case for the combination of an exception-generating function in combination with a shortcut function (i.e. ternary, and, or), and has been resolved.

SR-D37945 · Issue 506798

Server node cache refresh will use remote execution timeout

Resolved in Pega Version 8.3.1

A campaign was failing due to VBD remote ping timeout with a stacktrace that indicated a StageException. Investigation showed that when the cluster is heavily loaded, calls to the remote execution API could time out. If this occurred when the VBD client was refreshing its cache of VBD server nodes, then the insert failed and the error was propagated up the calling data flow. To resolve this, the system will use the remote execution timeout when refreshing node cache, extend the timeout to 60 seconds, and ensure timeouts are retried during inserts.

INC-200218 · Issue 692431

Added handling for calling truncate with external Cassandra

Resolved in Pega Version 8.7.1

A JMX exception was generated when using external Cassandra. This was traced to the combination of calling truncate and using external Cassandra for DDS, and has been resolved by adding a 'do not execute' consistency check during a truncate operation when using external Cassandra.

SR-D22686 · Issue 493516

IH summaries working with external Cassandra

Resolved in Pega Version 8.3.1

Summaries were not working for external Cassandra. This was an issue with the IH summary component using the aggregated dataset as a reference, and this fix contains several components to improve this function. An issue where the IH aggregates dataset does not materialize when DDS is external Cassandra has been resolved by modifying the code that checks the DDS availability. A filter that was used to match “” did not work when pre-aggregation is off : this was due to the IH Browse operation being done outside of a DF context, and has been fixed. The IH Summary shape not working properly in a strategy if it referenced an aggregate dataset with pxInteractionID as part of the group-by properties was traced to an issue with it generating a pxInteractionID value when executing the strategy, and has been resolved by excluding pxInteractionID from the group keys in the IH Summary shape.

INC-195197 · Issue 692147

Warnings added to prevent empty StrategyResult page

Resolved in Pega Version 8.7.1

When a Proposition Filter rule refers to a When rule that has "StrategyResult" declared in Pages & Classes but no "Param.StrategyResult", a design time warning will appear to indicate that this might cause discrepancy in globally optimized strategy (GOS) execution. * The warning message for a When rule with StrategyResult in Pages & Classes but not in Parameters: When rule [WhenClass: WhenName] does not have proper mapping for [StrategyResult] page. This would result in an empty [StrategyResult] page being passed into the When rule during execution. Please go to [WhenClass: WhenName] and add [StrategyResult] in the Parameters list and configure the mapping properly on Proposition Filter rule. * The warning message when StrategyResult is not in Pages & Classes but in Parameters list: When rule [WhenClass: WhenName] declares [StrategyResult] in Parameters tab, but isn't used in the conditions. This would affect performance during execution. Please remove the parameter from When rule [WhenClass: WhenName], and remove the Parameter mapping from the corresponding Proposition Filter criteria.

INC-203994 · Issue 698853

DSS added to handle merges with lower versions of Postgres

Resolved in Pega Version 8.7.1

After update, executing the batch campaign with volume constraint resulted in the second data flow DF_Wait failing with error message "ERROR: number of columns (1844) exceeds limit (1664)". This was due to the database set’s change (in 8.5) to use the database layer’s merge statement. Prior to that, the logic used "deletes and inserts". Depending on the version of Postsgres, the generated SQL statement for a merge statement is different. The “INSERT … ON CONFLICT … UPDATE” syntax is generated for Postgres 9.5+ AND when there is a PK constraint defined for the DB table. Otherwise, the complex UPSERT statement (old syntax) is generated, as was the case in this issue. This is a known issue in the Postgres server software where it mis-interprets the number of columns involved. i.e., it mistakenly counts the number of columns twice. As a result, the actual maximum columns allowed is only half of the official limit (1664). The same UPSERT statement does not cause the “exceeds limit” exception if there are 832 or fewer columns in the statement. To resolve this, an option has been provided to select between the “original logic” (deletes and inserts) and the “merge statements” logic by way of the DSS “decision/datasets/db/useMergeStatementForUpdates”. Setting “true” will use the merge statement logic, and setting “false” will use deletes and inserts. When the DSS is not defined, the default is "true" and the system will use merge statements in the form preferred by Postgres 9.5+.

INC-193399 · Issue 688115

DSS added to handle merges with lower versions of Postgres

Resolved in Pega Version 8.7.1

After update, executing the batch campaign with volume constraint resulted in the second data flow DF_Wait failing with error message "ERROR: number of columns (1844) exceeds limit (1664)". This was due to the database set’s change (in 8.5) to use the database layer’s merge statement. Prior to that, the logic used "deletes and inserts". Depending on the version of Postsgres, the generated SQL statement for a merge statement is different. The “INSERT … ON CONFLICT … UPDATE” syntax is generated for Postgres 9.5+ AND when there is a PK constraint defined for the DB table. Otherwise, the complex UPSERT statement (old syntax) is generated, as was the case in this issue. This is a known issue in the Postgres server software where it mis-interprets the number of columns involved. i.e., it mistakenly counts the number of columns twice. As a result, the actual maximum columns allowed is only half of the official limit (1664). The same UPSERT statement does not cause the “exceeds limit” exception if there are 832 or fewer columns in the statement. To resolve this, an option has been provided to select between the “original logic” (deletes and inserts) and the “merge statements” logic by way of the DSS “decision/datasets/db/useMergeStatementForUpdates”. Setting “true” will use the merge statement logic, and setting “false” will use deletes and inserts. When the DSS is not defined, the default is "true" and the system will use merge statements in the form preferred by Postgres 9.5+.

SR-D22686 · Issue 496861

Added DSS to handle BIX extracts under parse delimiter rules

Resolved in Pega Version 8.3.1

When parse delimiter rules were applied, the File Listener was not parsing the CSV manifest file generated from a BIX extract until the file was resaved. This was traced to a space after a comma in the extracted files, and has been resolved with the addition of a DSS which enables the use-specified delimiter to remove the space after the comma in the manifest files.

INC-202937 · Issue 695941

RealTimeProcessingDelay made configurable

Resolved in Pega Version 8.7.1

When using interaction history summaries in Engagement Policy strategies, the check whether a particular action was sent previously was not returning any results for the customers that did have an action "Sent". These records were present in the IH Fact table but the IH Summary tables were missing these records. This has been resolved by making the realTimeProcessingDelay configurable for reading from IH in a real-time flow configurable (done as part of IH pre-aggregation). This may be useful if there can be a difference in time between machines inserting into IH which causes pre-aggregation to miss processing records. The relevant DSS is "interactionHistory/realTimeProcessingDelay", and the default is 5 seconds. This must be set before starting pre-aggregation. This is the difference between the end position and the log time. RuleSet: Pega-DecisionEngine DSS Name: interactionHistory/realTimeProcessingDelay Value: <new delay in seconds>

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