Skip to main content

Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D89428 · Issue 550391

Data Flow StartTime uses locale timezone

Resolved in Pega Version 8.3.3

The start time of the dataflow was displayed in GMT instead of the operator locale timezone. This has been corrected.

SR-D77157 · Issue 544471

DataSet preview will use date instead of datetime

Resolved in Pega Version 8.3.3

While using a DataSet preview functionality, the date appeared as reduced by one day. This has been resolved by parsing date as 'date' instead of 'datetime' to avoid issues with timezone interactions.

SR-D87709 · Issue 552397

Default context check added for saving adaptive model with locked rulesets

Resolved in Pega Version 8.3.3

When updating an adaptive model rule in Prediction Studio, the error message "No unlocked Rulesets/Versions found that are valid for this record. Unlock at least one Ruleset/Version that can contain records of this type." appeared when clicking Save. This occurred when a branch was used in the default context of the Prediction Studio settings. Although there was a workaround to use Dev Studio to Save As the adaptive model rule to the required branch, this has been resolved by adding a check for default context and then saving the model there if it is mentioned.

SR-D89012 · Issue 550799

DelegatedRules refresh icon made accessible

Resolved in Pega Version 8.3.3

When using Accessibility, the refresh icon in pzDelegatedRules was being read as "Link". This has been corrected by adding text for the refresh icon.

INC-210126 · Issue 708782

Timeout added for Cassandra writes

Resolved in Pega Version 8.6.4

When using Customer Decision Hub with external C* deployment, attempting to stop a data flow run which was reporting stale threads for some partitions resulted in some of the partitions continuing to run while threads were waiting on the Cassandra save operation. This has been resolved by adding configuration for a timeout when waiting for the results of the save operation, with a default of 300 seconds.

SR-D85095 · Issue 546338

Updated COUNT logic for strategies with ssavm set to true

Resolved in Pega Version 8.3.3

An error was seen when attempting to save a strategy after setting ssavm to true, indicating an issue in the “COUNT” method in Group By shape. Since the source field is not used and does not need to be evaluated here, the system has been updated to ignore the source field if the operation is COUNT.

INC-207357 · Issue 703348

Decision Management book updated for additional NLP troubleshooting

Resolved in Pega Version 8.6.4

Troubleshooting articles have been added to the Decision Management book which address the most common issues encountered when working with the NLP capability of Pega Platform, including topic and entity detection and email parser. These tips can assist with issues such as a node running out of memory due to having a large number of custom Ruta scripts that use REGEX pattern matching.

INC-206109 · Issue 706238

Delayed Learning works correctly with Volume Constraints

Resolved in Pega Version 8.6.4

When running an outbound campaign using NBA Designers predictions and delayed learning in conjunction with volume constraints, the adaptive models ended up with incorrect feedback if the prediction had an Alternative label configured with a defined waiting window. This has been resolved with the addition of a new flag 'isVolumeConstraintEnabled' during dataflow creation which will check for volume constraint, and a filter in HandleResponses for that flag.

INC-179727 · Issue 704545

Modified batch requestor handling to ensure cleanup

Resolved in Pega Version 8.6.4

A large buildup of batch requestors was seen, and restarting the node did not clear it. Investigation showed that in the case of one class reading a DSS value, a Pega requestor was being created when it was unable to retrieve any Pega context, and this requestor was not cleaned up afterwards. To resolve this, an update has been made to the way the requestor and Pega context is being created along with ensuring it will be cleaned up properly after use.

SR-D85558 · Issue 548285

Handling added for prolonged Heartbeat Update Queries

Resolved in Pega Version 8.3.3

After restart, the pyFTSIncrementalIndexer queue size had hundreds of thousands of entries even though it was empty prior to the restart.Investigation traced this to a job scheduler that checked all the database connections everyday at 1 EST by using a list that contained some connections which did not exist. Checking those invalid connections caused other update queries to queue and wait, resulting in the update heartbeat query taking longer than its default beat. This caused a Split Brain issue wherein other nodes considered the long-executing node to be dead and triggered a rebalance while the node itself continued to execute partitions thinking that it was healthy. This caused duplicate processing of records. To resolve this, a fail safe has been added: while updating heartbeat in Service Registry, nodes will enter safe mode when the update query is taking longer than the default beat.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us